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A brief introduction on Soft Systems Methodology for a small group of researchers at Icesi University.
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SSMMario Andrés López
>Soft Systems Methodology
OBJECTIVE
PARTS WHOLE<
The normal approach…
>PEOPLE.
>Relationships
>Interests
>World Views
∮b
a
∑❑
√❑
𝜕 y𝜕 xtan−1❑
?How dow you measure that?
Soft = Easy?
Dilbert clip. (Removed)
So, What is the problem here??
They can’t find a name
The boss is stubborn
Dilbert is in charge of the project
Marketing is stupid and useless
Consultant is bossy and demanding
Most names are taken
They can’t find a name
The boss is stubborn
Dilbert is in charge of the project
Marketing is stupid and useless
Consultant is bossy and demanding
Most names are taken
There’s a lot of stress
People feeling too much pressure
No constructive criticism
Going in the wrong direction
People’s ideas are overrated
Might end up in non selling products
People who feels bad, people who works bad
Productivity falls
Competitivity falls
I’m the boss, I’m always right
I don’t care about another thing other than my job
I have to go along with my boss
They can’t find a name
The boss is stubborn
Dilbert is in charge of the project
Marketing is stupid and useless
Consultant is bossy and demanding
Most names are taken
There’s a lot of stress
People feeling too much pressure
No constructive criticism
Going in the wrong direction
People’s ideas are overrated
Might end up in non selling products
People who feels bad, people who works bad
Productivity falls
Competitivity falls
I’m the boss, I’m always right
I don’t care about another thing other than my job
I have to go along with my boss
Events
Facts
Problems
Paradigms
What it’s all about…
Mental models
Everyone has its own vision
Imagine a complex system
There’s customers vision
Quality
On time
Low price
There’s the owners vision
High profit
Productivity
Low costs
There’s the people who do things vision
Im not being paid for that
It’s not my responsibility
I don’t like to work here
There’s the outside people
vision
Be sustainable!
Follow the standards!
Follow the law!
And there’s somewhere we would like to be
SustainableProfitable
Responsible Market share
Competitive
CustomersActorsTransformationWetalchaungOwnersEnvironment
Let’s try something…
CATWOE this group.
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