Student Satisfaction of Learning Management Syetems

Student Satisfaction of Learning Management Systems

EVAN FONDRENFalculty Advisor: Dr. Mark Borzi

Department of Communication Arts Valdosta State University

Valdosta, GA

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Introduction

01

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An LMS is a self-contained webpage with embedded instructional tools that permit faculty to organize academic content and

engage students in their learning.

Gautreau, C. (2011)

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Learning Management Systems software provides learners with a comprehensive environment for

communicating with instructors, submitting assignments, reviewing course objectives,

downloading course material, participating in class discussions and viewing course progress.

Thomas, B. , & Eryilmaz, E. (2014)

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Basic LMS Features

Online assessment of students

Direct Messaging/Emailing

Electronic assignment submission

Student progress in a course

Online class discussions

Course content distribution

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Rational

LMS are still in their infancy

More Institutions are implementing LMS

Technology is rapidly evolving, and so are LMS

Distance learning is trending

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Background

02

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Technology Acceptance Model

Fred D. Davis, 1989

Used to determine user adoption of technology

Does the user find the technology easy to use?

Does the user find the technology useful?

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Technology Acceptance Model

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External

Variables

Perceived

Usefulness

Behavioral

Intention to UseActual Use

Attitude

Towards

Perceived

Ease of Use

Technology Acceptance Model

Park; 2009

Mijatovic, Cudanov, Jednak, and Kadijevich; 2013

Yeou; 2016

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Research Question & Hypothesis

03

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Do students with more exposure to Learning

Management Systems have greater satisfaction

when using an LMS?

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RQ1

There is a significant difference in satisfaction towards

Learning Management Systems between students who

have more exposure to Learning Management Systems

and students who have less exposure.

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H1

Methods

04

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Sampling

Target Population: College Students

Sampling Frame: Students who have used an LMS

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Instrumentation

Survey/Questionnaire

Qualtrics

Question Display Logic

Amount of Use Measured

4-Point Likert-Scales

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Instrumentation

Electronic Assignment Submission

Online Discussion Boards

Online Assessments

Course Content

Grades/Feedback

Direct Messaging

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Analysis

t-test for the significance of the correlation coefficient

Sum of Usage Totals

Sum of Likert Scales

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Data

05

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R

0.2892 0.0836 No

R2 Significant?

Usage and Satisfaction Correlation

Do students prefer submitting assignments through an LMS?

Do students prefer class discussion on an LMS?

Do students prefer taking assessments on an LMS?

Do students prefer to email their instructors with an LMS?

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RQs

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M

2.1 1.06 8.1E-13

0.64

7.08E-14

0.19

1.22

0.84

1.04

3.03

1.54

2.8

No

No

Yes

Yes

SD p Significant?Feature

Electronic Assignment Submission

Online Discussion Boards

Online Assessments

Direct Messaging

Discussion

06

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Conclusion

There is no significant difference in satisfaction towards

Learning Management Systems between students who

have more exposure to Learning Management Systems

and students who have less exposure.

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Conclusion Students prefer to submit assignments

electronically through an LMS.

Students prefer to have class discussions in a

classroom setting.

Students prefer to take assessments online

through an LMS.

Students prefer to not use the direct messaging

feature in an LMS.

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Limitations Small sample size

Instrumentation

Operationalization

Validity

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Future Research Focus Groups

Improve Instrumentation

Focus on one LMS software

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References Thoms, B., & Eryilmaz, E. (2014). How media choice affects learner interactions

in distance learning classes. Computers & Education, 75, 112–126.

Gautreau, C. (2011). Motivational Factors Affecting the Integration of a

Learning Management System by Faculty. Journal of Educators Online, 8(1).

Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User

Acceptance of Information Technology. MIS Quarterly, 13(3), 319–340.

Mijatovic, I., Cudanov, M., Jednak, S., & Kadijevich, D. M. (2013).

How the usage of learning management systems influences student

achievement. Teaching in Higher Education, 18(5), 506–517.

Park, S. Y. (2009). An Analysis of the Technology Acceptance Model in

Understanding University Students’ Behavioral Intention to Use e-Learning.

Journal of Educational Technology & Society, 12(3)

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Acknowledgements Special thanks to Dr. Mark Borzi for providing

instruction and guidance during this research

study.

Many thanks to all the participants who took the

time to take the online survey for this study.

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Questions?

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