Sue quinnpresentation for the chyps conference nov 12

An update on the NYA’s Routes to Success Tailored Support programme

November 2012

Sue Quinn, National Programme Manager

The National Youth Agency

The context

• By the end of 2012-2013 NYA will have worked with 65 Local Authorities

• Tailored Support is a free bespoke 10 day consultancy• The main issues have been: reconfiguration; service

review; commissioning; demonstrating impact and outcomes; workforce development; peer review and development

• Around half have been restructured during 2011-2012, some previously and some expecting to within the current year

• Almost all authorities have reported budget cuts between 2010 – 2013 with many required to make further cuts in this next financial year

No ‘one size fits all’ but there are some commonalities:•The drivers for change are generally; budget cuts; the localism agenda; positive for youth; more effective and targeted services•Most popular delivery is integrated services present in over 60% of authorities•2 authorities have abandoned integrated services•20% have moved from centralised service to area/locality based provision often based around hubs•25% are expected to reach a much broader age range with 5 authorities providing for 0-19•At least 4 areas have commissioned out with other authorities commissioning open access provision

Structures

Service delivery

• A number of authorities are working in locality or area based services with a specific focus on prevention and early intervention

• Examples of hub-based services delivering across a number of themes including: early years and parenting: health and wellbeing; community development; youth justice; integrated assessment

• Open access on the decline in many authorities with voluntary, community and faith sectors taking over with many different models

• Some authorities embracing the troubled families agenda working alongside social workers

• A return to the language of “youth and community”

Commissioning and Partnerships

• Many examples of commissioning with a mixed economy of voluntary and in-house provision

• Greater focus on in-house targeted work, moving delivery of open access work out of the authority

• Supporting capacity building within the voluntary and community sectors

• Managing multiple contracts• Supporting local consortia• Establishment of neighborhood, locality, district, hub-based

groups to assess needs and co-ordinate delivery• Quality assurance and outcomes based commissioning and

accountability

Monitoring and Quality

• Over half of authorities have recognised the need for developing an outcomes framework and developing consistent approaches to recording impact and the effectiveness of youth work

• Collect, record and analysis of the appropriate data and better evidence of the contribution to the authority’s broader priorities

• Internal understanding of the strengths of youth work alongside the “right to challenge” under the Localism Act 2011

• Some authorities have developed a Quality Mark/set of delivery standards for all their voluntary and community sector providers

Summary

• Need for flexibility of delivery and embracing current developments

• Multiple contracts and support for consortia• Need for services to identify how they contribute to overall

outcomes and make more effective use of data collection and analysis

• Generic staff roles across services for young people and the need for workforce support and induction

• Secure the “voice of young people” • Development of commissioning processes aligned with

quality assurance and outcomes based delivery