Talk about media and influence to NATO defence college

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Strategic Communication and the Influence of the Media on Public Opinion

NATO Defense CollegeSeptember 2014

Prof Charlie BeckettDirector, Polis, LSE

E: c.h.beckett@lse.ac.ukTwitter: @charliebeckett

Blog: www.blogs.lse.ac.uk/polis

What are the three things you needed to know this morning and

where would go to find out?

Networked News

• On demand – instantly, all the time – the consumer controls

• Interactive and participatory• Choice of non-traditional media

providers as well as mainstream media

How news is now networked

• Newsgathering – social media is a routine integrated source for material and information for journalists

• Publication – social media is now a vital route to distribute content through sharing

• Sources direct – social media is now a place where the public can get information direct from government, companies or other organisations

How did we get from this…

…to this?

Power to the people?

Social Media Tells The Story

Social Media Tells The Story

Social Media Tells The Story

Social Media Tells The Story

Media is a battleground

Social + Mainstream = Impact

Social + Mainstream = Impact

Social + Mainstream = Impact

Social + Mainstream = Impact

Social + Mainstream = Impact

The effect on public opinion & policy

The effect on public opinion & policy

The effect on public opinion & policy

• News cycle much faster – stories framed instantly and agenda shaped more quickly

• Verification – people want filters but foster fakes

• Multiple news – people seek trusted sources in the face of over-abundance of information including peer referrals

• Personalised – people want to chose news to suit them: bubbles, solidarity, identity

The effect on public opinion & policy

• Organisations need to establish their voice• Transparency is the online currency of trust• Interactivity is key to engagement• Be on all the platforms, all the time• Be strategic about who you want to influence

(niche, mass, switchers, nodes)• Be strategic about why you want to influence (behaviour change, opinion forming, media

space)

Future Vision of Media

• Period of consolidation• Deepening of structural change Other big issues: Ownership Big Data Surveillance and privacy

Strategic Communication and the Influence of the Media on Public Opinion

NATO Defense CollegeSeptember 2014

Prof Charlie BeckettDirector, Polis, LSE

E: c.h.beckett@lse.ac.ukTwitter: @charliebeckett

Blog: www.blogs.lse.ac.uk/polis

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