The Computer Ate My Homework’ and Other Fairytales - 2014 Brightspace Wisconsin Ignite

Preview:

DESCRIPTION

Presentation titled "The Computer Ate My Homework’ and Other Fairytales" by Sarah Bradway of University of Wisconsin Oshkosh. Nov. 14, 2014 at the Brightspace Ignite regional forum in Wakesha, WI

Citation preview

BRIGHTSPACE REGIONAL PROGRAMNOVEMBER 14 , 2014

SARAH BRADWAYUNIVERSITY OF WISCONSIN OSHKOSH

The Computer Ate My Homework’ and Other

Fairytales

Credentials

Sarah BradwayUniversity of Wisconsin

Oshkosh920-424-2324

bradways@uwosh.edu

Experience:• 5+ years as a D2L Site

Administrator• 5+ years tracking down

missing student work

Why are we here?

Computer Ate my Homework Technical problems Incomplete Submissions

Other Fairytales Students want good grades User Error

What first?

GET DETAILS!

Who?What?

Where?When?

Discussions – Post Disappears

Problem: Student composed message and hit “Post”, but the

computer never displayed their message.

Possible Causes Student never hit “Post” Internet hiccup

Resolution None – nothing to restore Long/detailed posts should be composed in a Text Editor Check user progress to verify possible action taken

Discussion – Post disappears

ProblemPost was visible, but disappeared later

Possible CausesAccidental Deletion

ResolutionLocate deleted post and restore it

Dropbox

Problem Students submission is missing, no submission

receipt

Possible Causes Assignment was not successfully submitted

Resolution None, the assignment never made it to

Dropbox Remind students that if they encounter any

problems to email the assignment to the instructor

Login History may help verify activity

Dropbox

Problem Students submission is missing, submission receipt

produced

Possible Causes Student submitted to wrong dropbox/course The submission receipt is faked.

Resoultion Review Submission receipt for possible clues Review Login History

Dropbox Submission Receipt

Submission Receipt - FAKED

Quizzes

Problem: Student claims quiz was completed. No quiz is found.

Causes Student Never Started Quiz Incomplete Quiz

Resolution Change Filter on Quiz Grades Overview User Progress – Use with caution

Change Quiz Grades Filter

Non-Submitted Attempts

Event Log

Quiz Precautions

Students Use Wired Connection Save OFTEN If you lose access, get back in as soon as possible. ANY problems – contact instructor

Instructors Keep Timing set to “Allow

Normal Submission” Add page breaks to Quiz

Use dates to verify Course Activity

Date Records are located Content Statistics Discussion Statistics User Progress

Login History Last Accessed Course

Questions?

Credentials

Sarah BradwayUniversity of Wisconsin

Oshkosh920-424-2324

bradways@uwosh.edu

Experience:• 5+ years as a D2L Site

Administrator• 5+ years tracking down

missing student work

Recommended