The Future of Digital Marketing - English UK

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What will be the future of Digital Marketing, speaking specifically to the ELT (English Language Training) industry. This presentation was given on Jan 27th at the EnglishUK Marketing conference in London.

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The Future of Digital Marketing?

Jon Aizlewood

Who am I?

Ex E-Marketing Manager, Study Group Digital Sales:UK

Responsible for all things web marketing, ranging from email and SEM to social and multilingual marketing

Targeted ESL & HE students from 140 countries and 13 languages, driving conversions for 3 brands across 3 operating divisions.

Who am I, now?

Digital marketing & design services for agencies, SMEs and freelancers

Specialising in email marketing, web marketing consultancy and site design & build

How far we’ve come

Web 1 =1-way conversations

Web 2 =2-way conversations

Web 3? =mobile conversations

5B mobile subscribers in 2010

SoonSmartphone sales will eclipse PC sales

1.96B Global internet connections

85%Handsets able to access the web, by 2011

!( )

It’s not all about Apple

South America Asia

Egypt = 70%Ghana = 55%China = 30%Russia = 19%

Responsive DesignMaking your site mobile-ready

What is responsive design?

Making your site experience accessible to all viewers, all devices

Separating content and presentation

Progressively enhancement & graceful degradation

Why use it?

Mobile penetration is growing

Designing for the desktop first will alienate your mobile users

Adapt your site to mobile & desktop using responsive design

http://adactio.com/journal/1696/

Responsive in action

How many of you have checked your mobile stats?

How many of your site visitors are arriving through a mobile device?

How many mobile visitors converted into sales?

Some Resources

Mobify a list apart

Make your site mobile-ready (not responsive)

http://mobify.me/education/

For your design/dev team. Start from scratch.

http://www.alistapart.com/articles/responsive-web-design/

QR codesBring your offline -> online

What are QR codes?

A QR Code is a specific matrix barcode (or two-dimensional code), readable by dedicated QR barcode readers and camera phones.

The code consists of black modules arranged in a square pattern on a white background. The information encoded can be text, URL or other data.

Android & Symbian (Nokia) supports natively, iPhone will with the iPhone5. Until then, the app store contains several QR apps.

Jon Aizlewood

CarbonGraffiti

jaizlewood@carbongraffiti.com

http://carbongraffiti.com

Thanks for listening!

=

Where can they be used?

Print collateral

Billboards

In-store displays

Event ticketing

Conferences

Coupons

Direct Mail

http://www.flickr.com/groups/qrcodes/pool/

QR codes and email

Email Marketing

List building

Fully trackable

Online/offline

Couponing

http://www.flickr.com/groups/qrcodes/pool/

Equipment needed Students likely to have?

What’s needed?

Mobile device

Integrated camera

Mobile data connection

Native or purchased app

What’s an example?

(mobile)

Some Resources

http://www.qrme.co.uk/

GeoLocationWhere?

What is Geolocation?

Primarily mobile-based geosocial networking

Gamification - points, awards, achievements, badges

Brings offline online, & mobile

Endless engaging marketing opportunities

How can it be used?A case study

Gowalla (based in Texas) aspiring to get most US universities involved with check-ins and stamps

Helping students get familiar with their campus

‘Trips’ created for students to follow

Game-ified - makes it fun, engaging, competitive

ESL - learn English, induction, city/town immersion + a great branded experience

http://chronicle.com/blogs/profhacker/location-based-gaming-for/26720

What’s needed?Equipment needed Students likely to have?

What’s needed?

Mobile device

Integrated GPS

Mobile data connection

Free or purchased GeoLoc app

AppsThere’s an app for that

There’s an app for that

Device-specific (native) appeal

Native vs web wrappers for development

Already hundreds of ESL learning apps

Over 10B apps downloaded

QR & Translation apps

There’s an app for that

Advertising is back

Why use it?

Contextually-targeted

10 billion engaged users and counting

Fully trackable

Mobile-based

What’s needed?Equipment needed Students likely to have?

What’s needed?

Mobile device

Integrated app store

Mobile data connection

In conclusion

Mobile is here, for goodThink about mobile across all channels

Design and build for mobile first, expand to desktop

Add mobile functionality to all existing collateral

Mobile is a channel. Give it budget

Cater to your mobile audience now, reap the rewards

Offer branded experiences through mobile first. Then desktop.

Stop focusing on the desktop!

Thank you! Jon Aizlewood jon@carbongraffiti.com

Others to watch

Augmented Reality

Budget and resource-intensive

Useful for locating ESL branches

NFC & RFID

Near-field communications

Radio frequency identification

Can be used for mCommerce (mobile commerce)

Remove credit cards from payment process

As seen in Pret a Manger!

IP TV

Finally here - Apple TV, Google TV, boxee

Endless opportunities with TV apps, convergent experience across web, mobile, TV