The Golden Rules of Change Management

APMG International Webinar

The Golden Rules of Change Management

Wednesday 2 April 2014 / 12:00 AEST

Presenter: Dan Skelsey, Project Laneways

Agenda

Welcome & introduction Mark Croxford, APMG International

The Golden Rules – why and how?

What are the Golden Rules

Dan SkelseyCMBoK Author and Lead Trainer at Project Laneways

Q&A

Further information

Close

About APMG International

Global examination & accreditation institute

Examination Institute (EI) for the AXELOS Global Best Practice portfolio (ITIL®, PRINCE2®, MSP®, etc)

Extensive portfolio of professional management certification schemes aimed at improving business processes, capability and results

Work with key industry partners (e.g. AXELOS, CMI, DSDM Consortium, IAITAM, IPMA, ISACA, itSMF) to promote best practice

300+ Accredited Training (ATOs) and Consulting (ACOs) organizations with 1500+ approved trainers and consultants

18000+ candidates per month

Full details at www.APMG-International.com

Your presenter….

Dan Skelsey CMBoK Author and Lead Trainer at Project Laneways

Experienced Change Manager and Project Manager

One of four authors on the recentChange Management Body of Knowledge

Lead Trainer at Project Laneways for

Change Management™

Facilitation™

PRINCE2®

The Golden Rules – why & how?"This is not a substitute for learning the full spectrum of change management thinking and practice, but these few simple rules will help any company improve their change management".

Why?• The need to summarise for busy people

How?• The leading thinkers (Kotter, Senge etc)

• Practicing colleagues

• My own experience

• Class feedback over many years

The Golden Rules

Rule 1

Make the current situation

feel uncomfortable

1

Rule 2

Create a goal (vision) for the future

Clear, understandable, desirable, attainable

2

Rule 3

Find a sponsor

Authority and credibility

3

Rule 4

Create a guiding team

Expertise and credibility and authority

4

Rule 5

Communicate

Communicate

Communicate

5

Rule 6

Expect challenges, confusion & resistance

6

Rule 7

Pay close attention to problems

Listen attentively

Respect the people who raise the problems

7

Rule 8

Be prepared to change plans

Learn from mistakes

Build on successes

8

Rule 9

Use a robust project/programme management methodology

9

Rule 10

Plan for, and publish early successes

10

Rule 11

Take care to embed the changein the organisation

11

The 11 Golden Rules of Change Management

1. Make the current situation feel uncomfortable

2. Create a goal (vision) for the future

3. Find a sponsor

4. Create a guiding team

5. Communicate, communicate, communicate

6. Expect challenges, confusion and resistance7. Pay close attention to problems8. Be prepared to change plans

9. Use a robust project/programme management methodology

10. Plan for, and publish early successes

11. Take care to embed the change in the organisation

Q&A

Why all Managers need to be able to Facilitate Workshops and Meetings effectively

When: 28 May 2014 @ midday AEST

What: Facilitation webinar

Who: Dan Skelsey

Why: Dan will explain:

• The impact of well facilitated versus poorly facilitated group events • Typical uses for the team approach• Why and when the team approach is the right tool for solving

problems• Why and how anyone can learn the simple techniques of effective

facilitation

How: To register go to www.apmg-international.com and click the webinars link