New Gencat Website

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Jordi Graells i Costaslideshare.net/jordigraells graells.cat Barcelona, October 2nd 2014

Jordi Graells i Costa

NewGencatWebsite

2 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

There are wiser citizens, more interested in public affairs

3 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

But they want to move in their own ways

‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

4Thomas Jefferson Memorial: Closed Due to Government Shutdown © NPCA Photos  CC BY-ND 2.0

Governments want to manage an open model

‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

5 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

Trying to adapt to citizens’ needs

‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

6 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

So Generalitat is making changes to adapt their services to users’ needs

7 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

With a management model

Doing + things with - resources

Inspired by:1.Austerity

2.And efficiency

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With technology that is more open, social and mobile, closer to people, governments can do a lot of things for citizens

‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

9 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

Website hits from mobile devices increased

Percentage of visits to the Gencat Website made from mobile devices (Jan 2012 – Feb 2014).

10 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

The Full New York Times Innovation Report

http://es.scribd.com/doc/224608514/The-Full-New-York-Times-Innovation-Report ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

11 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

Always innovating

Based on:

1.Audience-engagement team

2.Quick innovation testings

3.Increasing departments’ collaboration

4.Personalization

5.Social media

6.Connecting people in more spaces

7.Open data

8.Mobile services

9.Packaging contents

10.Evergreen journal contents

12 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

Simplifying the complexity (design thinking)

www.ticsalut.cat/media/upload/arxius/ResumCAC.pdf

13 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

A good welcome for users

Herry Lawford CC BY 2.0 www.flickr.com/photos/herry/5151394279

14 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

The old Gencat Website

‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

15 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

The new Gencat Website 1/3

‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

16 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

The new Gencat Website 2/3

17 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

The new Gencat Website 3/3

18 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

Responsive Web Design (RWD)

19 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

Mobile first strategy

‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

20 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

Anywhere at any time

Thomas Tolkien - Rape field CC BY 2.0 www.flickr.com/photos/tomtolkien/3646724299

Highways Agency CC BY 2.0 www.flickr.com/photos/highwaysagency/6011470974

21 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

From laptops and any devices

Serge kij - Wordpress Responsive CC BY 2.0 www.flickr.com/photos/zergev/8431472940

22 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

From wearables

‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

23 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

Data visualization techniques

24 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

Integration with other interaction resources

Ola Uno Corporation CC BY 2.0 www.flickr.com/photos/olauno/7778496078

25 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

Social Media

mkhmarketing CC BY 2.0 www.flickr.com/photos/mkhmarketing/8468788107

26 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

With new messaging systems

‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

Jordi Graells – Sobres Raima CC BY 2.0 www.flickr.com/photos/graells

27 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

Participation widget in transparency Website

28 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

Increasing traffic in Gencat Website

Sushi digital http://visual.ly/7-ways-increase-traffic-your-company-social-media-channels

29 ‘New Gencat Website’. Jordi Graells i Costa. Barcelona 02/07/2014 CC – BY 3.0

Attracting users and retaining them

Thomas Tolkien CC BY 2.0 www.flickr.com/photos/tomtolkien/6133860590

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Jordi Graells i Costaslideshare.net/jordigraells graells.cat Barcelona, October 2nd 2014

Jordi Graells i Costa

NewGencatWebsite

Thank you!