FrontlineSMS Update for Malawi's Ministry of Health Data Standards Meeting

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On Thursday, February 4th, I had the fortunate opportunity to present at a National Data Standards Meeting, convened at the Cresta Hotel in Lilongwe by Chris Moyo of the Central Monitoring and Evaluation Division of Malawi's Ministry of Health. These slides offer a brief overview of FrontlineSMS:Medic's evolution in Malawi, the current work that has kept me busy for the last six months, a few lessons learned, and some of our vision and strategy for the future.

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contact: isaac@medic.frontlinesms.com web: http://medic.frontlinesms.com Malawi phone: 265-99-364-3347

Isaac Holeman, Field Director at FrontlineSMS:Medic

Addressing rural infrastructure challenges

Community health workers build bridges between clinics and communities, but are often just as

disconnected as the patients they serve

World’s fastest growing piece of rural infrastructure

Market Penetration

Market Penetration

Focus on technology and human resources thatare proven by local markets and client demand

FrontlineSMS is the oldest and most widely used text messaging platform designed for grass roots NGOs. It serves nonprofits and governments for purposes ranging from health care to elections monitoring.

Free software for a laptop or desktop computer

GSM modem connects computer to mobile network

FrontlineSMS: a laptop and a cell phone become a communication hub

Training: start with basics

Pilot group: 75 health workers managed bya nurse who had never used a computer before

Impact in six months:1. Saved $3,000 in motorcycle fuel2. Saved 2,000 staff hours. 3. Increased volunteer enthusiasm & volume of referrals

Neno District - Ministry of Health and Partners in Health

“Every Monday, Dyson Likoma, APZU data manager, generates a report with a list of patients. The report is checked for accuracy and then text messages are sent to the VHWs responsible for the patients needing follow-up. The VHWs then visit their patients and send a text message response with their patients’ status, typically within 24 hours.” source: www.pih.org

Solar phone chargers

Machinga District - Ministry of Health and Clinton Health Access Initiative

Decentralizing Hubs to health centers

Management Sciences for HealthBasics and Family Planning Programs

4 Forms10 Districts

500 HSAs

Two Month Lag in Reporting

HSAs enter data into forms on Java enabled phones

Forms sent via SMS to district hubs, then uploaded to the Internet for offices in Lilongwe

Digital maps can replace paper-based tracking of disease burden & health services

stopstockouts.org mapped medicine stockouts

What Next?

Isaac Holeman, Field Director at FrontlineSMS:Mediccontact: isaac@medic.frontlinesms.comweb: http://medic.frontlinesms.comMalawi phone: 265-99-364-3347

Thank You

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