Parallel Session 2.5.2 Focusing on the Workforce

Community Chaplaincy ListeningDalbeattie Clinic

Community Chaplaincy Listening

Dalbeattie Clinic

From a Doctor’s Perspective

From a Doctor’s Perspective

CCL@Dalbeattie Clinic

CCL@Dalbeattie Clinic

• Up and Running 1 Year

• 1 Chaplain; 6 appointments per week

• About 50 patients

• 1% practice population

• Referrals from Practice Doctors and Nurses

The BenefitsThe Benefits

Less Doctor AppointmentsLess Doctor

Appointments

• Limitless Time in an Ideal World

• This is Not and Ideal World

• For many Talking is the Healing Process

• CCl Provides an Effective Forum for the Process

Reduced/More EffectiveReferrals to

Specialist Care

Reduced/More EffectiveReferrals to

Specialist Care

• The Healing Process of Telling One’s Story:

• Can Remove the Need for Specialist Referral

• Can make any Referral more Effective

Reduced/More Effective

Pharmacological Intervention

Reduced/More Effective

Pharmacological Intervention

• Reduced Use of Anxiolytics

• Reduced Use of Antidepressants

Positive Patient Perception

Positive Patient Perception

• Patients Really Like the Service

• 60.5% return

• Very Positive

This Year’s Developments

This Year’s Developments

• Built a new holistic care room

• Added chaplain appointments to the notes

• Added CCL to the local Social Prescribing pilot

• Service seems to be really “bedding in”.

CasesCases• Mr A.

• Former armed forces- active service in NI

• Married with grown up children

• Struggling with low mood/ moderate depression

• Confided in chaplain

• Possibly saved his life

CasesCases• Mr B

• New Patient, recent traumatic separation

• Fell apart during consultation

• Obviously helped by talking

• Engaged fully with chaplain

• Haven’t seen him since

In SummaryIn Summary

• Less GP Appointments

• More Effective Use of Resources

• Service Popular with Patients

• Builds Resilient Communities

Thank you