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Presentation for library staff at the University of Arizona on September 10th, 2014. Based upon the ALA Leadership Institute held in Itasca, Illinois in August.
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Intentional Leadership at All
Levels Rebecca Blakiston
September 10th, 2014
ALA Leadership Institute 2014
August 11-14th
Eaglewood Resort & SpaItasca, Illinois
Kathryn DeissContent Strategist at ACRL
Maureen SullivanOrganizational Development
Consultant
Leadership and SelfSo, you think you can lead?
Strengths of a leader
• Is trustworthy• Puts trust in others• Gives other
opportunities• Recognizes others• Is humble• Is self-aware• Is always learning• Is always teaching• Has fun!
• Listens well• Addresses problems• Motivates/supports
staff• Has vision• Demonstrates values• Practices what s/he
preaches• Keeps an open mind• Is genuine• Is compassionate
6 Keys to Leading Positive ChangeRosabeth Kanter
1. Show up
2. Speak up
3. Look up
4. Team up
5. Don’t give up
6. Lift others up
Costs and benefits of leadershipCosts Benefits• Higher expectations• Need to make tough
decisions• Demands on time• Distance from your
peers• Mental energy drained• Exhausting!
• You have a hand on the steering wheel
• Have a say in making things happen
• More autonomy/freedom
• Can fix big problems• Can build something
new• See the big picture and
impact of your work
But, only 1/3 of the time are leaders correct about how others see them.
Multi source assessmentfor identifying areas of strength &areas of development
Adaptive leadership
Creating a culture of courageous conversations
Emotional and social intelligence
Self-Awareness Social Awareness
Self-Management Relationship Management
Self-control
Leadership and OthersBuilding a climate of trust, respect, and growth
Ladder of
inference
Focusing on intention
Negative assumptions are a barometer of trust
Effective communication leads to trust
Left hand column (LHC)
Thoughts and Feelings Actual Conversation
I was just trying to be friendly, didn’t ask for your whole life story.
Did Bill go out drinking last night or something? That’s unprofessional.
Why doesn’t Bill like me? Was it that email I sent yesterday?
Me: Good morning, how are you, Bill?
Bill: Fine, still waking up, need my coffee.
Me: Ok I’ll leave you alone then.
Access your blind spots
Practice humble inquiry
Listen strategically
http://www.youtube.com/watch?v=IwB7NAvKPeo
Facilitate skillful discussions
The FutureStrategy, innovation, and change
Encourage innovative thinking
Innovative thinking in action:designing a shopping carthttp://www.youtube.com/watch?v=M66ZU2PCIcM
Anticipate Needed Change
Fail early to succeed faster
“Visible mistakes are a sing that we are a healthy organization.” - redgate
Beware of mental models
Celebrate
Keep learning
• True North by Bill George and Peter Sims
• Learned Optimism by Martin Seligman
• Overcoming Organizational Defenses by Chris Argyris
• Leadership and Self-Deception by the Arginger Institute
• Humble Inquiry by Edgar Schein
• Becoming a Strategic Leader by Richard Hughes and Katherine Beatty
• The Innovator’s Dilemma by Clayton Christensen
• The Working Leader by Leonard Sayles
Recommended