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Kaizen - The Way of the Samurai
Why traditional Motivation most probably
is De-motivation?
- One, people are good.
It is written on Business Guru's E.
Goldratt grave!
Does that mean that business
organizations think opposite?
Why?
Good employees do not resist to changes and always are looking how to improve their organization!
But where to find them?
Resistant to changes does not exist - people do not accept changes because the management is incompetent to show
them what the people will get from these changes.
The main assumption of ТОС:
What affects the formation of undesirable results?
undesirable results
undesirable actions / behaviors
Bad person? Conflicting “rules” or measurements
Bad assumptions
Two types of undesirable actions
• Doing what they should not do • Do not do what must be done
Usual faith TOC faithWhy?
or
Where the bad assumptions are hiding?
He who sees from the side has eight eyes
The Book of the Samurai Hagakure
Yamamoto Tsunetomo 1716
To understand how to foster creativity in the workplace, it
is necessary to understand the
reasons why with the current conditions,
creative spirit does not exist.
How efficiency of the workplace is measured?
Usually quantitative indicators are used, such
as: - units,
- kg, - meters, - hours, and etc.
That is to say - can be improve with the
development of skills.
How to measure the effectiveness of the specialist?
Talking about more "complex" positions - it
is suggested to use Competency Assessment.
In terms of competency development:
The most perfect man is that, who “truly knows his own insufficiencies and never in his whole life thinks that he
has succeeded.”. Hagakure
Efficiency
To achieve highest level of efficiency, one must repeat
the same action
day - to - day
Pursuit of efficiency kills effectiveness and
creativity!
because everyone wants to do only his tasks;
to help others means losing personal effectiveness;
sharing working tools is the risk of loss of efficiency;
teach the beginner - is to lose efficiency;
confer - is to lose efficiency;
and etc.
This disease appears as a employees shortages symptoms, which in turn leads to a sense that in the
market there is a shortage of good workers…
Daily measurement of individual effectiveness
- create slavery! Darius Radkevicius
Discipline and Punish: The Birth of the Prison.
Michel Foucault
And then, many think that the staff is a patchwork of individualities!
Hired to work the last remnants!
17
167166
DAUGIAUSIAKENKIA TAS, KASDIRBA IŠ VISŲ JĖGŲ.ANTROJI E.DEMINGO TEOREMA
Sekant kvantine fizika, superpozicijų būsena egzistuoja tik tada, kai sistema yra nestebima ir nematuojama. Vos tik ją pradedama matuoti, visos kitos būsenos prapuola ir lieka tik vienas rezultatas. Ką tai reiškia kiekvienam vadovui? Turėdami galvoje ankstesnę citatą, susitaikykite su mintimi, kad kvantų teorijoje dalelė neturi apibrėžtų savybių, kol jos nėra išmatuotos. Taigi ar gerai dirba dar-bininkas, ar blogai, negali pasakyti, kol jis nėra išmatuotas.
Gaila, bet reikia susitaikyti ir su mintimi – daugiausiai kenkia tas, kuris dirba iš visų jėgų. Jeigu Jūs matuosite darbininką, kaip Va-karų kultūroje įprasta, pagal jo asmeninio efektyvumo rodiklį, tai darbininkas stengsis visą laiką gaminti, o tiesioginis vadovas aprū-pinti darbu, neatsižvelgdamas į tai, ar reikia tai daryti, ar ne. Įsivy-ravus globalizacijai ir perprodukcijai, dėl greitai kintančių rinkos poreikių ir trumpo prekės gyvavimo ciklo, vadovai supranta, kad nebegalima leisti darbininkui dirbti maksimaliai efektyviai, o rei-kia jį laikas nuo laiko stabdyti.
Paradoksas: norint būt efektyviems, kenksminga maksimaliai iš-naudoti kiekvieną resursą! Kaip ir simfoniniame orkestre, būgnai turi groti tik tada, kai reikia.
“The one who works with all his might
does the most damage!”
Second theorem by W. Edwards Deming
Drum in orchestra, as well as company employee should only play when
needed!
The essentials of oratory are in not
speaking at all.
The same also applies to efficiency - most
important ability - it is not to force the fighter
continuously waving a sword but to use his
thinking power.
Individual performance on a giving day is the result of coincidence.
Victory and defeat are
matters of the temporary force
of circumstances.
Hagakure
He is a good person or bad depends on the circumstances in which you both find yourself at the moment.
Conclusion Nr.1 In our time, when all employees
are part of one or other process, quantitative individual
measurement, are more damaging than helpful!
Next question:
Motivation - the mysterious creature -
the quantitative or qualitative
"sex"?
If quantitative, then the numbers (money, cars, hours of rest, and so on.) it has to motivate!
But in 99.9% of cases, it doesn't!
I want a lot of money,
work do not offer!
Human nature does not obey only the laws of personal gain.
(The Theory of Moral Sentiments).
Adam Smith, the prophet of
capitalism
If motivation is qualitative than to
stimulate it materially is the
same as flying to the moon in search for a
light source!
How many people know what motivates them?
By its nature, the Russian people are not inclined to metaphysical search and
content to alcoholism mixed on atheism, which, to tell the truth, and is our main
spiritual tradition. V. Pelevin
To grasp the Motive, the inner work is necessary
It is preceded by unconscious desire to eliminate discomfort..
Who from managers know
how to turn "unconscious"
into “conscious"? How many days for this kind of
"psychotherapy" will be needed?
"Come to yourself" means "to come to the
others," becausethese others since birth
explain to you how much effort you have
to perform on itself to make them convenient
form. V. Pelevin
Job description is build to search for Biorobots not the Creative Rebels
For the majority of people to do things they love is a luxury rather than the norm.
Robert Fritz
Idea!
HR will help the employees with self-realization!
Which of You or Your employees are aware of what lies in yours or their
self-realization? And if you know, how many % of this is related to the current job?
The tragedy is not happening with
the artist and not with the train
driver, but in the artists and the drivers mind.
V. Pelevin
It is foolish to live within this dream of a world seeing unpleasantness and doing only things that you do not like.
But it is important never to tell this to young
people as it is something that would be harmful if incorrectly understood..
Hagakure
Conclusion Nr.2 In our time, when all employees
are part of one or other process, individual evaluation
and motivation are more demotivation than motivation!
A samurai with no group and no horse is not a samurai at all.
Hagakure
Kaizen, or continuous
improvement is only possible through the
corporate efforts, rather than individual.
If an individual is not
measured, perhaps it is
good to measure the process or
unit?
System A System B
Why are most likely to act and measure as if the company is a system A?
Company is system A or B?
Functional manager often does not know what he is doing!
Although he is a specialist in this particular function!
• Because he is not a specialist in other areas.
• A fact of life - the other areas are much more!
• And because he rarely understands how it affects the other areas, it makes sense that he does not know what he is doing!
Conclusion Nr 3. To measure separate process or unit performance is more damaging than
helping! The fact is - it doesn’t matter that a separate unit or process is effective, because it does not mean that the
whole company is effective and vice versa..
An ideas born in a separate unit, will
not bring the expected economic
benefits, if the other units will not be involved in the
implementation.
Learning from books is a good thing, but more often it leads to
mistakes.
Need to observe life itself.
Hagakure
96
• Hierarchical structure
• Balanced Scorecard
• АBC and other cost allocation methods
• Profit and Cost centers
• etc.
Psychology of Lies in Business:Malign Infinity
If things become too complex, it is necessary to step back a few steps, you will see more
and find innate, inherent nature, simplicity.
Source – “God, Quantum physics, Organizational structure and Management style”
34 35
Savo pavardę jėgos vienetui padovanojęs fizikas Izaokas Niutonas (1643-1727) dienoraštyje rašė: „Natura valde simplex est et sibi consonata“ (Gamta iš esmės yra paprasta ir pati pajėgi save paaiš-kinti). Kalbėdamas apie gamtą, seras Niutonas taip pat turėjo ome-nyje ir visą mus supančią aplinką, įskaičiuodamas ir visatą. Pirma-sis inercijos dėsnis: „Jei kūno nepaveikia išorinės jėgos, tai kūnas išlaiko turėtą greitį“.
Šis dėsnis atskleidžia tai, kad jeigu pavyktų sukurti aplinką, kurio-je neveiktų absoliučiai jokios jėgos, kūnas galėtų judėti nesustoda-mas visą amžinybę. Taigi tobulomis sąlygomis judėjimui palaikyti nereikalinga energija. Todėl ir įdomu: ar pavyktų sukurti tokias są-lygas verslui, kad jo neveiktų jokios pašalinės jėgos?
VISATA YRA PAPRASTA IRPATI SAVE PAAIŠKINANTI.ĮDOMU, O KAIP VERSLAS?
Natura valde simplex est et sibi consona Nature is exceedingly simple and
harmonious with itself
So, in the end how to
motivate your employees
daily?
With small stepstoward the lofty goal
People will become your enemies if you become eminent too quickly in
life, and you will be ineffectual.
Rising slowly in the world, people will be your allies and your
happiness will he assured.
Hagakure
The Tortoise and the Hare
Paradox - the more haste, the worse speed..
or thoughtful craftsman
prostrate under the foot of a rushing leader
Zeno’s of Elea paradox “Achilles and the Tortoise"
The hero gives the Tortoise a head start in
a race. Even though Achilles runs faster than the Tortoise, he will never catch up
with her..
Five, every person can reach full
meaningful life.
What is the meaning of senior management job?
To seek how better exploit “human
resources” or help employees live a meaningful life?
56
What if we will start to climb to motivation and self-realization Peak from a simple questions, Interesting
on work or Not?
In all dealings with people it is essential to have a fresh approach. One should constantly give the impression that
he is doing daily something exceptional.
It is said that this is
possible with but a little understanding.
Hagakure
Road always starts with a question - understandable or not?
If you can understand one affair, you will
understand eight.
Hagakure
Company achieves the highest efficiency not when it maximally
exploits the physical work, but when
employees daily come with improvement ideas and daily install them.
The main lesson of Hagakure "Hidden by leaves”
As for the things that we don't understand,
there ere ways of understanding them.
Those things that are easily
understood are rather shallow..
Hagakure
In the long run, whether you are fast
or slow, as long as you have people's
understanding there will be no danger.
It is said that fortune that is urged upon you from others is the most effective.
Hagakure Yamamoto Tsunetomo
Paradox
If you’ll start to measure creativity, it will kill the creativity!
Zeno of Elea paradoxIf I, Zeno of Elea
certify that all Eleans are liars,
than I, Zeno of Elea, I am a liar. If I,
Zeno of Elea, am a liar, then Eleans are not liars. If Eleans
are not liars, than I, Zeno of Elea, am not a liar. Then…
Up to Curt Godel’s theorem
Every logic has a defect.
Complex problem solving do not born in a
way of direct thinking, they are born in a state without
thought.
To Measure without
measuring - that is where the
solutions essence.
Conclusion Nr 4.
To motivate, by executing number of planned ideas is a forced way to
achieve creativity.
To be forced to be creative - direct way to create a total resistance and to
compromise a great approach.
The mind is in the heart, the brain act as
blood cooling device.
Aristotelian illogical logic!
The changes starts from a discussion what is the Meaning of your business to your Clients,
this will activate Seva, the Law of Nature
The Goal - (make Money) and Meaning are two sides of the same coin. If one side is empty, the coin is fake!
Money
Meaning for clients
Meaning for employees
The Meaning is in front and The Goal at the back
Seva is a Sanskrit word that means more than
just service or to serve. It means to serve without
the existence of one’s own identity – to serve
selflessly.
The Seva is a Law of Nature, without which
people cannot live in the society.
It is necessary to liberate rather than frustrate
with incorrect individual assessment system.
Systematic organized happiness
Other knowledge, a different approach.
darusinmac@mac.com
www.3tonis.eu
http://www.gig-europe.eu/People/page29/page29.html
Darius Radkevičius, author of the book "God,
Quantum physics, Organizational structure and
Management style."
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