Leading in Disorienting Times

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Host:Michael HannaHanna Strategy Group

Speaker:Peter Dickens. PhDTyndale Leadership Centre

About Peter M. Dickens. PhD Peter is an internationally recognized speaker, facilitator and strategist in the area of leadership and change. He has worked with groups across Canada and

the U.S., in Australia and New Zealand, England, Egypt,and Central Asia. He is currently the Executive Director

of the Open Learning Centre and Director of the Leadership Centre at Tyndale University College in Toronto where he also teaches leadership in the Graduate School.

For 31 years, Peter has provided strategic and organization development leadership and advice to a wide range of private, public and social sector organizations. He was the Vice President of Organization Development at Trillium Health Centre in Mississauga. He blends his consulting and teaching roles at Tyndale and his private practice with research. He received his Ph.D. in Leadership and Change from Antioch University, where is research was focused on developing a deeper understanding complex, adaptive systems.

It’s a tough time…• Leading edge becomes

obsolete – overnight• Revolution becomes

autocracy• Political leaders are

paralyzed• Everything feels out of

control

The Leadership Dilemma• Shorter and shorter

timeframes• Few second chances• Need new ways of

“seeing” their world• Need to get up “on

the balcony”

Zimmerman, Lindberg, PlsekSimple ComplexComplicated

People and Change• People change in their

own time for their own reasons

• Difficult to predict• Situation specific• Complex human factors

People Aren’t Rocks!

y = x2 - b

f = ma

YES!!

% NO!

10%

Yes if….

15%

No because…

Whatever

50%

30 35%

Intended Change

Transforming SystemsWhen the critical mass of agents begin to adhere to the min specs of the system, the system goes critical in terms of change.

Min Specs for Change• Specify only the absolute

“must dos” and “must not dos” for achieving a purpose

• Least number of rules possible

• Easy to understand and follow

Leadership Priorities• Clarify the “why” of your

business• Serve first• Design for collaboration• Drive data-driven

innovation

Wicked Questions

Host:Michael HannaHanna Strategy Group

Speaker:Peter Dickens. PhDTyndale Leadership Centre