Moving Into Management: From Managing Tasks to Managing Others

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1.Name of your partner2.Role and number of years in

the organization3.Leadership challenge4.Vital Statistics (Interpret as

you wish)

MARKET YOUR PARTNER

PLANNING PEOPLE SKILLS

PROBLEM SOLVING

PERFORMANCE MANAGEMENT

CORE SKILLS IN MANAGEMENT

The DIFFERENCE

and HOW each one WORKS

BASIC DISTINCTION BETWEEN A MANAGER and A LEADER

ROLES AND FUNCTIONS BETWEEN THE TWO

GOOD LEADERSHIP is based on GOOD MANAGEMENT

DIFFERENCE in LEADING CHANGE

The difference between a boss and a

leader: a boss says ‘go’ while a leader

says ‘Let’s go!’

Blessings and Burdens of

LEADERSHIP

Being CriticizedUndauntedResented & RejectedDisciplineEnduranceNoticeable

BURDENS

Being Heard (Influence)Legacy (Impacts the company)Enjoying Rare OpportunitiesSeeing the BIG PictureSuccess and SignificanceInitiating ChangeNetwork of PeopleGod-Appointed

BLESSINGS

POSITION

PERMISSION

PRODUCTION

PEOPLE DEVELOPMENT

PERSONHOOD

RIGHT

RELATIONSHIP

RESULT

REPRODUCTIONRESPECT

LEVELS OF LEADERSHIP

FOLLOWERS HAVE THE RIGHT TO ASK…

Can I trust my future to you?

What may I expect from you?

Can I achieve my own goals by working with you?

Will I reach my potential working with you?

What do you believe?

Have you bothered to prepare yourself for leadership?

Are you ready to be ruthlessly honest?

Do you have the confidence to let me do my job?

FOLLOWERS HAVE THE RIGHT TO ASK…

Character

CompetenceCalling

Demagogue

Moralist

Sloppy Under Achiever

Technocrat

Charismatic Gung-Ho

Destructive Achiever

Leadership is an influence process.

It is working with people to accomplish their goals and the goals of the organization.

KEN BLANCHARD

Leadership is anytime you are trying to influence the thought

and actions of another individual in either your personal or

professional life.PHIL HODGES

Are you HAPPY with your JOB?

ACCOMPLISHING GOALS

WHAT’S YOUR EMPHASIS?

GOAL #1: PrizeGOAL #2: PressGOAL #3 Partner

ACCOMPLISHING GOALS

Do I give more emphasis on people or

results?

ACCOMPLISHING GOALS

As an effective leader gives emphasis on BOTH

X

ACCOMPLISHING GOALS

ROLE

RELATIONSHIP

Your leadership is defined by your...

TWO LEADERSHIP ROLES

VISIONARY ROLE. Doing the right thing with the focus on results

IMPLEMENTATION ROLE Doing the things right with the focus on people

VISION GIVES DIRECTION

HowWhat

WHY

THE GOLDEN CIRCLE

The Story of Two Banks

Bank

Case Study: The Last Resort

ACCOMPLISHING GOALS

ROLE

RELATIONSHIP

Your leadership is defined by your...

EMPATHY

• Performance Planning

• Performance Coaching

• Performance Evaluation

Performance Management

Describe....

Your BEST BossYour WORST Boss

INVEST TIME

TO SAVE TIME

I don’t have enough time

I’ll delegate some of it

Nobody is competent

I’ll coach someone

SO…

BUT…SO…

BUT…

Effective Delegation

Delegation is the assignment of authority

to another person to carry out a specific job-related

activity

Delegation is NOT...• Task

Assignment

• Dumping• Abdication

Important Practices

• Assignment (Responsibility)

• Authority• Accountability

DO Delegate...• Day-to-day minor decisions• Minor staff problems, i.e. scheduling,

shifting• Anything your staff is expected to do

when you’re not there• Routing clerical duties• Routine questions. Practice critical

thinking.• Jobs that can develop employees for

future promotions

DON’T Delegate...• Not qualified to do• Morale or off-the-job problems• Personnel issues i.e. hiring,

firing, disciplinary actions• Assignments from your boss

that you are expected to do• Emergency or short term tasks

CHANGE

• People feel awkward• People feel alone• People will think first on what they have to

give up• People can only handle so much change• People are concerned that they don’t have

enough resources• People are at different levels of readiness for

change• People tend to revet to old behaviors.

SEVEN DYNAMICS OF CHANGE

• Knowledge• Attitude• Behavior• Relational/ Organizational

FOUR LEVELS OF CHANGE

Creating Lasting Change

CHANGEYOU MUST

The gap between knowing and doing is significantly greater

than the gap between ignorance and knowledge

MARGIE BLANCHARD

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