The Risks and Benefits Of Building Trust

THE RISKS AND BENEFITS OF BUILDING TRUSTZAHIDA HUBER

The secret ingredient is trust

On a journey

WHEN DO WE TRUST SOMEBODY?

When we share values

You need a deep understanding

of yourself

HOW DO WE EARN SOMEBODY'S TRUST?

By treating people well

Valueother people’s work

Give credit

Share the benefits

Proud of their jobs

Encourageideas and learning

Seek ideas and criticism

everywhere

Loose status and importance

Develop others

They will always be loyal

Be authentic and honest

Be transparent

Show emotions and weaknesses

You can be rejected

Less discussions

More freedom

Share responsibility

Let others choose what is right

for them

Share information

They cancontribute back

Stick to you in times of crisis

Treat everybody like a good friend

WHAT WILL BE MY CHALLENGES?

Trust builds over time

not over night

Find the right people

Face hard decisions

WHEN IS TRUST THE WRONG WAY?

If your trust is abused

WHAT WILL YOU WIN WITH TRUST?

Cover my ass

Cooperation

CooperationCommitment

CooperationCommitment

Creativity

Growth

THANK YOU INTERVIEWS WITH MARIKE CARSTENS, HAVVA KARADENIZ, ULRIKE BIERL, MARIA RAO, ANTONIO TOMO, KRISTIAN KANTHAK, CHRISTIAN STOCKER, ELISA CHOI AND LISE FRISCHKNECHT

INSPIRATION FROM THE TRUSTWORTHY LEADER BY AMY LYMAN, 50 WAYS TO GET A JOB, KIM GOODWIN ON UX LEADERSHIP

ENCOURAGEMENT, HELP AND SUPPORT FROM PHILIPP EGLI, SILVIA MARIA JUNG, RITA BARRACHA AND THE WHOLE UX LAUSANNE TEAM