View
71
Download
0
Category
Preview:
Citation preview
90%of world’s data had been
created in the past 2 yearsSource: www.baselinemag.com/analytics-big-data
What is your place in the market?Are you being talked about… at all?
What do people say about you?Are there any peaks and lows?
Are the haters hating you?Is your market share declining?
Can a crisis be avoided? How to spot a crisis?
How to tell the rain from the hurricane? What to do when the crisis hits?
Crisis aftermath.
Image source: http://digitaldealer.com/wp-content/uploads/2014/03/badnews.jpg
Source: https://www.statista.com/statistics/278414/number-of-worldwide-social-network-users/
Source: Econsultancy
“A 2% increase in customer retention has the same effect as
decreasing costs by 10%.”
Leading on the Edge of Chaos
85%expects an answer within 6 hours
Source: http://www.convinceandconvert.com/social-media-research, The Social Habit
minutesSource: http://www.convinceandconvert.com/social-media-research, The Social Habit
Source: https://blog.getresponse.com/marketing-automation-hub
90% of top performing salespeople now
use social media as part of their sales strategy.
Source: Linked in , State of Social Selling 2016
Recommended