View
65
Download
0
Category
Preview:
Citation preview
A Three Part Strategyto Navigate the Mobile Maze:
1. Identify andprioritize operations
with mobile needs and most value to the
business.
2. Identify andprioritize actions and
tasks within operations most likely needed by workers to deliver the
best value.
3. Identify and supportthe most widely used
devices.
A Comprehensive Approach
We believe that our three part approach is a holistic way of identifying the needs of
the modern professional on the go.
Here’s how it breaks down further...
Assessing Existing Operations and Functions
When looking to invest in enterprise mobility, look for the obvious:
CustomerFacing
Revenue Generating
Executive Dependent
Then, look for the less obvious functional areasthat play a critical role in getting work done:
Customer-Facing Support Revenue Support External Suppliers
Consider Mobile App Development Approaches
There are three different approaches to mobile application development and three major factors
to consider for each option:
Development
Performance
Risk
App Approaches
Native
Build mobile applications to run on each major operating system, such as Google’s Android and Apple’s iOS.
Superior performance anduser experience.
High mobile development and maintenance costs: they can easily double or triple if the insurer needs to support more than one mobile device platform.
Build an enterprise mobile application once and access it from the mobile web browser.
Inferior user experience and poorer performance, compared to native mobile apps
Less secure than native mobile apps.
HTML or HTML 5 Hybrid
App Approaches
Build a process application once and access it from any mobile device on all major mobile operating systems, while leveraging unique and native capabilities of each device.
Similar performance and user experience to native mobile apps.
Challenge will be managing project pipeline growth.
Mobile + Appian
Evaluate Critical Insurance Processes
Insurers want to create mobile business applications to help their employees and field
agents get work done quicker.
Rather than simply exposing desktop applications via a new channel, insurers need to spend time
evaluating what mobile professionals need.
Some Guidelines to Consider:
Mobile business process applications are not the same as desktop applications
Current processes, forms and user interfaces may not work well in mobile
Provide mobile employees with technologies and tools they need to get the job done
Processes should be straight forward and require minimal or no training
The Appian Model
For a more forward-thinking mobile model, leverage The Appian Platform to automate critical insurance
processes for sales, appraisers, adjusters, site inspectors and other mobile professionals in the field.
At Appian, we help insurersnavigate through the
mobile maze on a daily basis.
www.appian.com/blog
linkedin.com/company/appian-corporation
twitter.com/appian
facebook.com/AppianCorporation
youtube.com/appian
Learn more:
Recommended