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10/25/2016 1© Copyright Fosway Group Limited. All Rights Reserved.
Transforming HR: HR Realities in Europe 2016 ResearchDavid Wilson, CEO / david.wilson@fosway.com / @dwil23 @Fosway
in partnership with
10/25/2016 2© Copyright Fosway Group Limited. All Rights Reserved.
Fosway Group - Europe’s #1 HR Analyst
10/25/2016 3© Copyright Fosway Group Limited. All Rights Reserved.
2016 EUROPEAN RESEARCH
66% Respondents from Organisations
> 5000 Employees
94% of respondents
European
Over 500 survey respondents overall
Unique market data from our strategic research partnership with
10/25/2016 4© Copyright Fosway Group Limited. All Rights Reserved.
have a role
with Global Responsibility
70% EUROPEAN INSIGHTS – BUT GLOBAL INFLUENCE
10/25/2016 6© Copyright Fosway Group Limited. All Rights Reserved.
EUROPEAN HR - OPERATING IN PERFORMANCE AND PROFITABILITY FOCUSEDORGANISATIONS
Currently, what are your organisation's most significant business challenges?
Increasing Organisation
Performance & Profitability
91%
For 63% this is a Major Challenge
€
Reducing Costs
87%
For 43% this is a Major Challenge
€
87%ImprovingCustomer
Satisfaction & Service Quality
For 44% this is a Major Challenge
10/25/2016 7© Copyright Fosway Group Limited. All Rights Reserved.
The same level as Improving Customer Satisfaction & Service Quality
see
Business Agility
as a
Challenge
87%
=
EUROPEAN HR – KEY BUSINESS CHALLENGES
10/25/2016 8© Copyright Fosway Group Limited. All Rights Reserved.
European HR’s Top Priority as an HR Organisation is to be a Strategic Business Partner49%
30% Improving Employee Engagement38% Increasing the Consistency of HR Processes43% Better Leadership & Management32% Enhancing the Talent Pipeline31% Improving HR Service Quality and Provision36% Enhancing use of Analytics in decision making
HR’S TOP HR PRIORITIES 2016
10/25/2016 9© Copyright Fosway Group Limited. All Rights Reserved.
CENTRALISED HR– IS NOT THE DOMINANT OPERATING MODEL
62% are in either a
Decentralisedor FederatedHR Operating Model
This has massive implications for HR Tech choices, approaches to change management and the effort / impact / opportunities / success of standardisation
10/25/2016 10© Copyright Fosway Group Limited. All Rights Reserved.
FUTURE SUCCESS = CHANGING HR ?
73%believe Future HR Success is dependent on New or Enhanced Processes
74%believe Future HR Success is dependent on Upskilling HR Teams
60% believe Future HR Success is dependent on Re-organisation to create better business alignment
If we’ve done what we’ve always done, we’ll get what we’ve alw
10/25/2016 11© Copyright Fosway Group Limited. All Rights Reserved.
EMPLOYEE ENGAGEMENT IS THE LEADING MEASURE OF SUCCESS FOR EUROPEAN HR STRATEGY 2016-17
Top Measures of Successfor HR Strategy
1. Employee Engagement2. Employer of Choice3. Strong Talent Pipeline4. Company Profitability5. Lower Cost HR Ops6. Reduce Employee Turnover
Employee Engagement is
seen as 6x more important as a
measure of success than having a
HR presence at Board level
10/25/2016 12© Copyright Fosway Group Limited. All Rights Reserved.
FUTURE INVESTMENT IN EUROPEAN HR – 2016
#1 HR Tech & Innovation
2%
79%
5%
76%
#2 Develop HR Expertise
ExpectIncrease
ExpectIncrease
ExpectDecrease
Expect Decrease
10/25/2016 13© Copyright Fosway Group Limited. All Rights Reserved.
HR HEADCOUNT IS THE BIGGEST FOCUS FOR REDUCING INVESTMENT IN HR
30% Expect to see a Reduction in Investment in HR Headcount73% Expect investment in Headcount to Stay the Same or Reduce
10/25/2016 14© Copyright Fosway Group Limited. All Rights Reserved.
1. High Quality Data &
Analytics
2. Quality HR Systems
3. Next Gen Technologies
4. Integration of HR& Business Systems
5. HR Influencing
Skills
but.. Outsourcing HR Processes still only seen as Critically or Very Important for
<15% of respondents
TOP 5 LEVERS for Future
Success of European HR
Operations
43% Critically Important
78% Critically or Very
Important
87% Critically or Very
Important
37% Critically Important
92% Critically or Very
Important
33% Critically Important
78% Critically or Very
Important
80% Criticallyor Very
Important
40% Critically Important
33% Critically Important
Fosway Group - European HR Realities Research 2016 with HRNTo be announced October 2016
10/25/2016 15© Copyright Fosway Group Limited. All Rights Reserved.
Fragmented HR Tech in Europe
only 35% have standardised HR systems
65% Fragmented HR Systems
35%Standardised HR Systems
10/25/2016 16© Copyright Fosway Group Limited. All Rights Reserved.
THE HIGHEST LEVELS CONSISTENCY IN EUROPEAN HR TECH…
Performance Management - 60%Core HR – 45%Talent & Succession – 40%Recruiting – 40%
10/25/2016 17© Copyright Fosway Group Limited. All Rights Reserved.
LOWEST CONSISTENCY IN HR TECH
1. Onboarding (16%)2. Workforce planning & organisational design (24%)3. Analytics (25%)4. Employee Engagement (29%)5. Payroll (33%)6. Learning and Development (34%)
Rated as “VERY STANDARDISED”
10/25/2016 18© Copyright Fosway Group Limited. All Rights Reserved.
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Payroll
Core HR
Reward - compensation & benefits
Performance management
Workforce management
Analytics
Talent & succession management
Employee engagement
Onboarding
Learning & development
Recruiting / talent acquisition
When were your current HR solutions implemented or last upgraded?
Over 5 years ago 3-5 years ago 1-3 years ago Less than 1 year ago Currently being implemented Awaiting implementation
10/25/2016 19© Copyright Fosway Group Limited. All Rights Reserved.
HR Systems most likely to be part of the HR Suite
Core HR - 75%Workforce Management - 47%Performance Management - 46%Payroll – 44%Analytics – 43%
10/25/2016 20© Copyright Fosway Group Limited. All Rights Reserved.
Most likely to to be a Specialist System
Employee Engagement - 75%Payroll – 52%Analytics – 45%Learning - 39%Recruiting – 38%Onboarding – 39%
10/25/2016 21© Copyright Fosway Group Limited. All Rights Reserved.
CLOUD TRENDS - in European HR Tech
0%10%20%30%40%50%60%70%80%90%
100%
Recruiting /talent
acquisition
Learning &development
Performancemanagement
Talent &succession
management
Reward -compensation
& benefits
Onboarding Employeeengagement
Core HR Analytics Workforcemanagement
Payroll
Where are your HR solutions deployed?
On-Premise Privately hosted In the Cloud Don't know
10/25/2016 22© Copyright Fosway Group Limited. All Rights Reserved.
CORE HR, PAYROLL & ANALYTICS STILL MAINLY ON PREMISE
10/25/2016 23© Copyright Fosway Group Limited. All Rights Reserved.
Most common in HR Tech in the Cloud
10/25/2016 24© Copyright Fosway Group Limited. All Rights Reserved.
SIGNIFICANT OPPORTUNITY AND RISKS FOR VENDORS OVER THE NEXT 3 YEARS…
Over 50% envisage changing their
Analytics, Talent Acquisition, Onboarding, Reward or
Learning solutions within the
next 3 years
10/25/2016 25© Copyright Fosway Group Limited. All Rights Reserved.
MAJOR SHIFTS IN HR TECH ON THE WAY…
>40% envisage changing their
Analytics, OnboardingLearning, Recruiting, Reward, Talent, Performance, Core HR, Employee engagement or Workforce management solutions within the
next 3 years
10/25/2016 26© Copyright Fosway Group Limited. All Rights Reserved.
1. Quality of End User Experience2. Need for Enhanced Analytics3. Lack of Business Agility and Flexibility4. Current Solutions Functionality5. Level of Innovation
THE TOP 5 DRIVERS FOR CHANGING HR SYSTEMS
10/25/2016 27© Copyright Fosway Group Limited. All Rights Reserved.
User Experience is a MAJOR Driver for changing HR Tech
80%
10/25/2016 28© Copyright Fosway Group Limited. All Rights Reserved.
Lack of Business Agilityis a MAJOR Driver for changing HR Tech
70%
10/25/2016 29© Copyright Fosway Group Limited. All Rights Reserved.
We also asked European HR Customers … how well doyour HR Systems suppliers?
Understand your needs
Exceed User
Expectations
Deliver GREATService
Innovate their
Offering
Deliver Value for Money
Positive Impact
10/25/2016 30© Copyright Fosway Group Limited. All Rights Reserved.
How often do your suppliers understand your needs...
46%
All HR Tech
10/25/2016 31© Copyright Fosway Group Limited. All Rights Reserved.
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Payroll
Learning & development
Core HR
Performance management
Recruiting / talent acquisition
Talent & succession management
Reward - compensation & benefits
Workforce management
Analytics
Employee engagement
Onboarding
How often do your suppliers understand your needs...?
Always Frequently Occasionally Rarely Never
10/25/2016 32© Copyright Fosway Group Limited. All Rights Reserved.
How often do your suppliers have a positive impact on your organisation...
24%
HR Tech Overall
76%
HR Tech Overall
10/25/2016 33© Copyright Fosway Group Limited. All Rights Reserved.
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Core HR
Payroll
Reward - compensation & benefits
Workforce management
Recruiting / talent acquisition
Onboarding
Performance management
Learning & development
Talent & succession management
Employee engagement
Analytics
How often do your suppliers have a positive impact?
Always Frequently Occasionally Rarely Never
10/25/2016 34© Copyright Fosway Group Limited. All Rights Reserved.
RESEARCH INFOGRAPHIC
Download from …www.fosway.com
Or get a copy and discuss withone of our analyst team
on Stand 405in the exhibition
Report series to follow Q4/Q1
10/25/2016 36© Copyright Fosway Group Limited. All Rights Reserved.
LATEST FOSWAY 9-GRID™ REPORTS
NEW Cloud HCMwww.fosway.com/9-grid/cloud-HCM
Integrated Talent Managementwww.fosway.com/9-grid/talent-management
Other Researchwww.fosway.com/research/latest-research
10/25/2016 37© Copyright Fosway Group Limited. All Rights Reserved.
Fosway GroupEurope’s #1 HR Analyst
www.fosway.com @fosway
David Wilson, CEO / david.wilson@fosway.com / @dwil23
THANK YOU
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