View
352
Download
0
Category
Preview:
Citation preview
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Client Training
How Recruiters Can Leverage Glassdoor in Interviews
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Webinar Tips for Attendees
• You can connect to audio using your computer’s microphone and speakers.
• Or, you may select “Use Telephone” after joining the Webinar.
• All lines will be muted to avoid background noise.
• You can ask questions at any time by typing them into the Questions Pane.
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Kelly PayneDirector of Client Services at Glassdoor
kelly.payne@Glassdoor.com@kelly_payne22
Featured Speaker
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
#GDChat
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Agenda• How to collect, export and summarize Glassdoor interview data on your company
• Ways recruiters can turn interview feedback into hiring process improvements
• How to confidently address job candidates' concerns head-on in interviews
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
How can you use Glassdoor for interview data?
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Understand Candidates’ Values
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Differentiate Yourself with Glassdoor Data
Share the love!
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Prepare to Address Pros and Cons
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Use Glassdoor Reviews to Explain What to Expect
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Export Your Interview Data
⏎
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Sort By Location
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Notify Your Exec Team & Conduct Interview Trainings
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
How can you turn interview feedback into hiring process
improvements?
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat15
What are candidates seeing?
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Respond to Feedback
of Best Places to Work winning companies said that they respond to reviews on Glassdoor.
55%
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Yelp Interview Stats Example
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
How can you address candidates’ concerns head on in interviews?
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Handling a negative review…
I saw this review……and I’m concerned.
Candidate Recruiter
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Reviews Are Good for Business!
of consumers trust reviews morewhen they see both good and bad reviews.
95%
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Handling a negative review…
Tips when responding:
- Address their concern head on: “I completely understand why you’d be concerned, I would be too…”
- Put the candidate at ease: “We encourage transparency and work with Glassdoor closely to monitor and address these concerns internally immediately”
- Support your cause (use stats): “In fact, Yelp employees have ranked Yelp 28% higher in culture & values than the average company on Glassdoor”
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Nobody Is Perfect
BAD REVIEWS PROVIDE THE OPPORTUNITY FOR AUTHENTICITY
Confidential and Proprietary © Glassdoor, Inc. 2008-2015 #GDChat
Questions?Kelly Payne
kelly.payne@glassdoor.com@kelly_payne22
Recommended