Opening collections with digital services and Social Media (Offene Archive 2.2)

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OPEN ARCHIVES 2.2 // SIEGEN 2015

LAURENCE WARD

PRINCIPAL ARCHIVIST

LONDON METROPOLITAN ARCHIVES

CONTEXT

// London Metropolitan Archives

// City of London

// Digitisation, images and film, online services,

exhibitions, records management...

SOCIAL MEDIA : WHY?!?

// Developing new and existing audiences

// Meeting future users on their terms

// Creating dialogue (criticism and praise)

// Expanding our professional network

// It’s free! (sort of...)

CHALLENGES

// Corporate Rules (staff afraid to speak online)

// I’m an archivist [introvert]...this isn’t for me!

// Conversation instead of information

// Constantly changing and evolving platform

// Finding a younger audience

FACEBOOK

// Our primary platform

// Publicity for events and exhibitions

// Project updates, behind the scenes news

TWITTER

// Service updates (changes to opening hours)

// Informal

// Apologising for poor IT

// 10,000 followers

// Pictures of cats...

YOUTUBE

// Our only option for making film accessible

// Easy to link and embed in other platforms

// Attracts the most offensive comments

// Adverts appear regularly

FLICKR

// Specialist audience

// Promoting Collage service to a large audience

// Limited use in promoting events etc.

HISTORYPIN

// Early adopter in the UK

// Developing community interpretation of

content

// Requires time and resources to develop

// Good platform for collaboration (student

projects)

WORDPRESS

// Blogs written by staff and associates

// Recording projects, grant funded activity

// We always use WordPress; efficiency gains

// The Great Parchment Book

ACCESS SERVICES

// ‘LIVE’ enquiry service

// Interest group forums on Facebook

// Student curatorial projects in HistoryPin

// Access to film and video through YouTube

MEASURING PERFORMANCE

// Using platform tools for stats

// Dashboard applications (Tweetdeck)

// Unfortunate departmental comparisons

// Manually compiling and reviewing data

NEW FOR 2016

// Integrated sharing to Facebook etc. via

Collage, our London image website

// Pinterest ‘V’ Instagram

// Vine – How might this be useful to our user

// Planning = the key to new platforms

FUTURE DEVELOPMENT

// Universal Viewer; embedded documents in

blogs, social media platforms and websites

// Expanded ‘LIVE’ enquiry services

// Integrated third party content (e.g. Ancestry)

CONTACT INFO

// laurence.ward@cityoflondon.gov.uk

// www.cityoflondon.gov.uk/lma

// Twitter : #ldnmetarchives

// Facebook // YouTube // Flickr // HistoryPin

search ‘London Metropolitan Archives’

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