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Presentation Title: “OroCRM – The Power of Managing Your Customer Relationship” Summary: Join OroCRM Core Developers as they take a deep dive into OroCRM Magento integration, B2C workflows, and highlight OroCRM’s multi-channel capabilities
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Dmitry KhrysevOroCRM - Workflows
• Oro Inc.• PHP Software
engineer• http://orocrm.com/
Abandoned shopping carts
Abandonment rate
67.91%*
* based on http://baymard.com, data updated 25 March 2014
Workflow will help!
What is workflow
New CompletedPocess
IF Order is paid
THEN deliver goods
Workflow terms
• Workflow• Step• Transition
– Condition– Post action
Workflow management UI
Workflow Step edit form
Workflow transition edit
Workflow transition attributes
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