Evangelists as Developer Program Drivers (3scale at APIdays Berlin)

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3scale hosted two sessions at the APIdays conference in Berlin on May 5/6 (http://berlin.apidays.io/). The first session was about "The Elements Of An Effective Developer Program". The second session was about "Developer Program Elements In Action." We want to thank the great speakers and their contributions: Caroline Lewko (WIP) Adam DuVander (SendGrid) Cristiano Betta (PayPal) Tony Blank (context.io) Romain Huet (Twitter) Manfred Bortenschlager from 3scale (@ManfredBo) moderated the sessions and gave a talk about "Evangelists as Developer Program Drivers". http://www.3scale.net/

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@ManfredBo

APIdays Berlin: Day 2

Manfred Bortenschlager

I work at 3scale.netOut-of-the-box API Management

@3scale

APIdays BerlinMay 6, 2014

@ManfredBo2

3scale.net

Out-of-the-box

API Management

For API Providers

3scale.net

API Management

For Developers

www.apitools.com

apistrategyconference.com

apicodex.3scale.net

Education

Some of our customers:

@ManfredBo3

Session 1

The Elements Of An Effective Developer Program

Caroline Lewko

WIP

Adam DuVander

SendGrid

Manfred Bortenschlager

3scale

@ManfredBo4

Session 2

Developer Program Elements In Action

Cristiano Betta

PayPal

Tony Blank

context.io

Romain Huet

Twitter

@ManfredBo5

Goal of developer programs

Make developers successful.

Developer Portal

Acceleration

Pilots / Case Studies

Community Building

Measure

Com

ms

Socia

l M

edia

Events

Evangelis

t

@ManfredBo7

Talk 1

Slides will be available on

http://berlin.apidays.io/

Caroline Lewko

WIP

@ManfredBo8

Talk 2

Adam DuVander

SendGrid

Slides will be available on

http://berlin.apidays.io/

@ManfredBo9

Talk 3

Manfred Bortenschlager

3scale

@ManfredBo

Evangelists as developer program drivers

Manfred Bortenschlager

I work at 3scale.netOut-of-the-box API Management

@3scale

@ManfredBo11

Overview

1. What is a developer evangelist?

2. Why do you need a developer evangelist?

3. What are typical evangeslist activities?

What is a developer evangelist?

@ManfredBo13

What’s a developer evangelist ?

Evangelism :=

Bringing the good news

Roles

@ManfredBo17

Source: Steven Pousty (@TheSteve0)

http://talks.thesteve0.com/

Attributes

@ManfredBo19

The trust equation

Source: Maister D. et al. (2000)

Trustworthiness =

Credibility + Reliability + Intimacy

Selforientation

Why do you need a developer

evangelist?

@ManfredBo21

Why do we need one?

Goal: Make developers successful.

Image Source: wikipedia

@RickyRobinett:

“Being Alfred”

(APIStrat Amsterdam)

Developer Portal

Acceleration

Pilots / Case Studies

Community Building

Measure

Com

ms

Socia

l M

edia

Events

Evangelis

t

Business

StrategyDigital

StrategyAPI

Strategy

Developer

ProgramEvangelist

What are typical developer evangelist

activities?

Image Source: http://exclusiveblend.files.wordpress.com

@ManfredBo26

@ManfredBo27

@ManfredBo28

I have no special talents.

I am only passionately curious.“

@ManfredBo30

Take-away

Developer evangelist is a new, unique job role.

Type and activities depend on wider strategy.

Integrated purposefully, evangelists can be very

powerful.

The main drivers of a developer program.

@ManfredBo

Evangelists as developer program drivers

Q&AManfred Bortenschlager

I work at 3scale.netOut-of-the-box API Management

@3scale