Inkjet Case Study: Implementing a Plain Paper Factory

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Crawford TechnologiesInkJet Case Study

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• Print and Electronic Print and Mail Solutions Company

• Insurance, Financial Services, Utilities, Credit & Collections

• Crain Fast 50 Chicago• Inc. 5000• 4 production sites• Continuous form, cut sheet, full color, spot color,

B&W• Mail tracking services 2

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Challenges• “Print Ready” files from customers• Multiple workflows to support

• AFP for high volume work• PDF for lower volume, high graphics

• Conversions into target workflow format• Xerox LCDS/Metacode, PostScript, PCL

• Enhancements to meet mailing needs• Extraction of data to create control files• Automated Reprints

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Enhancement needs

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• Modify print files• Inserter barcodes (2D)• IMb and POSTNET barcodes • Envelope fitting of Name & Address blocks • Colorize B&W files• Color matching and tweaking• Input tray mapping • Switching N-up (i.e. 1-Up to 2-Up, etc.)

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Production Needs• High performance processing needed to

meet SLAs• No unnecessary conversions• Single pass processing

• Quick onboarding• Short migration timeframes to increase

revenue and drive volumes

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CrawfordTech Solutions Used• Operations Express

• Transforms to PDF and AFP• Indexing• Print file enhancements• Automated Reprints

• Professional Services• When onboarding loads are high

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Results

• Meet all of their challenges and requirements • Supports PDF and AFP workflows

• Use newer folder and inserting machines to improve mailing reliability and efficiency

• Migrate applications to new color inkjet printers quickly and easily

• Support Plain Paper Factory

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Quote

• “By leveraging Crawfordtech’s approach to their software solutions, we are benefiting from savings in time and costs. Importantly, we have been able to do this without changes to our existing systems, and that alone is worth applauding.”

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Thomas Harter, Jr., Vice President of Sales and Marketing, Microdynamics.

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Case Study

• The full Case Study can be viewed at

http://crawfordtech.com/images/Success_Stories/microdynamics.pdf

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CrawfordTech System Architecture

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Automated Output ManagementPowered by PRO Production Manager

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File ReceiptDocument

Re-engineering

Print

InsertMail Delivery

Reprint

Document Composition

ePresentmentDigital Mail

Archive

File CapturePrint Spooler

PRO Production Manager

Channel Manager

Inserter Server

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Crawford Technologies Overview• Founded in 1995 CrawfordTech

is a global software and services solutions company

• Toronto, New York, Fort Collins, Boston, London primary locations

• 4 Business Arenas• Enterprise Output Management (EOM)• Archive Management Solutions• Enterprise Content Management (ECM)

Solutions • Document Accessibility Services (DAS)

Canada’s Fastest Growing Companies ‘10, ’11, ’12, ’13 & 14

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Our People

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Our Solutions Areas

Archive• Delivering universal, high-value

customer communication archive solutions

ECM• Optimizing your content

distribution strategy

Document Accessibility

• A full-service provider for accessible strategies

Output Management

• Optimizing workflows for all output processes

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A More Detailed View

•Automated Output Management•Automated Transforms•Document Reengineering •End-to-End Document and Job Tracking and Reporting

•Multi-Channel Customer Communications (MCᶟ)

•Preference Management•Redaction

•Braille, Large Print, Audio, PDF/UA and e-Text as a service

•Automated and compliant Accessible PDF/UA

• Integration of Document Accessibility to production environment

•Preference Management•Physical Print and Delivery

•ECM Output Management•Case Management•eDiscovery•Multi-Channel Delivery• ‘Point & Click’ Usability•Bulk Process Automation•Redaction

•PDF and Native Print-Stream Archiving

•Archive Streamlining•Standalone and ECM support•Custom Archive Enhancement•Enhanced Multi-Channel Management & Delivery

•Redaction

Archive ECM

EOMDocumentAccessibility

Confidential

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Connection to Our Products

•PRO Production Manager•PRO Channel Manager•PRO Operations Express•PRO Transforms•PRO Designer•PRO Concatenator•Redaction Express

•PRO Transform Plus for PDF/UA

•PRO Channel Manager•PRO Production Manager•Document Accessibility Services

•RiptideTM

•RiptideTM Redaction Module

•CMOD SDK•PRO Transforms

•PRO Archiver•Standard•Documentum•InfoArchive•SharePoint

•Dynamic Document Archive

Archive ECM

EOMDocumentAccessibility

Confidential

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What does Crawford Technologies really do?

A print file transform provider or much more?

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We provide…

High-Value Solutions for High-Volume Documents

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In 50 words or less…Crawford Technologies is an award-winning, global provider of high-value solutions for high-volume documents. The company has helped over 1,800 organizations around the world reduce costs, simplify processes, and streamline mission-critical transactional communications such as bills, statements and other documents across all channels and in all formats.

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Innovations PRO Production ManagerPRO Channel ManagerPDF/UA Transform & Service IJPDS TransformPRO Designer SuiteRedaction SuiteInfoArchive SolutionsDocumentum SolutionsRiptide™HyperTransform

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Key Clients and Partners

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Partnerships for your success• Canon• Screen• Ricoh• Xerox• HP• Kodak• Ironsides

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In short…We don’t make your documents, we make your documents better!

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Learn More

Find us on Facebook, LinkedIn, Twitter and Google+Visit: www.crawfordtech.com or e-mail: sales@crawfordtech.comPhone: 1.866.679.0864