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In this webinar, Chief Talent Scout for Clear Channel Communications Morgan Hoogvelt will share his expertise in human capital strategy to help you get your new employees engaged and productive in those critical first few weeks of employment. Join us to learn:• Ten ways you can help employees get up-to-speed and working with their teams quickly• What actions or inactions isolate and frustrate new employees and how to avoid them• How to identify weak points in your onboarding process and improve them• How to use technology to automate your process and assign task ownershipYou will leave this webinar with proven methods and techniques for helping your new hires integrate into your organization quickly and become productive and happy members of your team.
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10 Ways to Nurture your New HiresFebruary 16, 2012
Twitter Hashtag: #dovetailhr
Who is Dovetail?
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Dovetail is a leader in employee support software enabling organizations to:
reduce administrative costs, increase productivity,and improve service delivery.
Customer Snapshot:
January February March April May June
Why Nurture?
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85% of new hires decide within the first 6 months whether or not they will stay with their employers
Cost of Employee Turnover
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Source: Bliss & Associates. Cost of Employee Turnover. Jan 2012. http://www.isquare.com/turnover.cfm
Speaker Introduction
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Morgan HoogveltChief Talent Scout
Clear Channel Communications
Russ ResslhuberDirector of Product Management
Dovetail Software
Twitter Hashtag: #dovetailhr
Pre-start Day Activities
1. Pick your Team§ Choosing Members§ Assigning Tasks
2. Engage Immediately§ Why timing is
important
3. Communicationa. What to sayb. Who should say it
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“Employees say one of the main reasons they stay is because they like the people they work with.”Greg Smith, Author and Management Consultant
Pre-start Day Activities
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1. Allocate Resources
“First and foremost in on-boarding is remembering the DETAIL. The experience of the new hire will directly correlate to the amount of time and effort
that is expended by the people who are in charge of the detail.”Barbara Brannen, HR Situation Specialist
Pre-start Day Activities
1. Set up New Hires for Success
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a. Introduction to Key Players
c. Setting Expectations
e. Discussing Process & Deliverables
Day 1 Activities
1. Meet the Family (Their Family)
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A new job is an adjustment for the
entire family especially if they’ve
relocated.
Day 1 Activities
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Ongoing Onboarding
1. Frequent Check-ins & Proactive Retention
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Twitter Hashtag: #dovetailhr
Pitfalls to Avoid
Lack of Communication
Being unprepared for new hire No security credentials, computer, etc.
Not providing new hire’s identity to team
Direct Supervisor out of the office
Too busy to spend time with new hire
Negativity in the office
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Improving your Process
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Identify & Address Weak Points in your Process
Improving your Process: Socialization
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Engage Immediately
Communication
Socialization
Social Community Software
Employee Networking
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Improving your Process: Socialization
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Improving your Process: Socialization
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Improving your Process: Socialization
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Improving your Process: Socialization
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Allocate Resources Provisioning
Definable Process
Rules
Improving your Process: Workflow Automation
Twitter Hashtag: #dovetailhr
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Improving your Process: Workflow Automation
Notification
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Improving your Process: Workflow Automation
Notification when
Events of interest occur
Desired/expected events do not occur
Deadlines are about be missed
Actionable information to the right people at
the right time
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Improving your Process: Workflow Automation
Notification
Compliance
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Improving your Process: Workflow Automation
Notification
Compliance
Integration
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Improving your Process: Workflow Automation
Notification
Compliance
Integration
With other applications
With other parts of the organization
With partners
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Improving your Process: Workflow Automation Benefits
Agility contextual application behavior
Efficacy every task completed as required
Efficiency with maximum automation
Productivity increasing organizational capacity
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Improving your Process: Business Rules
Event-Based
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Improving your Process: Business Rules
Event-Based
Conditional
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Improving your Process: Business Rules
Event-Based
Conditional
Actionable
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Improving your Process: Business Rules
Event-Based
Conditional
Actionable
©2012 Dovetail Software
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Improving your Process: Ongoing Onboarding
Monthly Check-ins
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Improving your Process: Ongoing Onboarding
Monthly Check-ins
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Improving your Process: Ongoing Onboarding
Monthly Check-ins
Summary
Successful Onboarding not only impacts your new hires but your company’s bottom line
The Onboarding process is relatively simple – the execution of the details is what’s important
Onboarding is ongoing. It’s constantly nurturing your employees as they develop & grow
Technology can help you execute the details in an onboarding program flawlessly
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Questions?
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Next Steps
Visit our Resource Center: dovetailsoftware.com/resources
New Whitepaper: An HR Case Management System is Essential to Protecting your Organization’s Reputation and Bottom Line Released February 21st
Next Webinar: Identifying Employee Grievance Hotspots Topic: HR Metrics & Reporting Date: March 15, 12pm CT
Guest Speaker: Cathy Missildine-Martin
Dovetail Contact Information: Website: dovetailsoftware.com Twitter: @dovetail Blog: dovetailsoftware.com/dovetailconnectblog Phone: (800)684-2055 Email: info@dovetailsoftware.com
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