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Meet The Team
Patrick Leggett(Xperience)
Jonathan Eustace(Microsoft)
Jonny Weir(Xperience)
Philip Dixon(BT)
Darron Mark(Xperience)
Agenda
• 09:30 – Registration & Welcome • 10:00 – Introductions • 10:15 – The 7 Deadly Sins of IT• 10:30 – BT - Helping You Run (your business) Faster• 10:45 – Microsoft• 11:00 – Break• 11:15 – Office365• 11:45 – Panel Discussion• 12:15 – Summary & Prize Draw• 12:30 – Lunch
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Xperience Group Today
Established in
1969LisburnPeterboroughGlasgow
3000+Customers
Accounting, ERP& CRM Software
IT InfrastructureCloud
DMC Software SolutionsCRM
ERP & Accounts
Xperience Group Today
Xperience IT SolutionsIT Infrastructure, O365 &
Applications
Xperience DynamicsConstruction & Service Management Solutions
The Cloud SimplifiedCloud Computing, DR &
Backup
DMC SoftwareCRM, Accounting & ERP
Our Core Values
7
INNOVATION – we are innovators committed to addressing tomorrow’s challenges today
PASSION – we are passionate about and dedicated to our customers
QUALITY – we deliver quality solutions through exceptional implementation and support
INTEGRITY – we communicate with respect, integrity, courage and candour
The Evolution of Technology
1985
1989
1992
1995
2000
1998
2004
2007
2010
2014
30 YearsBusiness to Consumer
2015
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Highly SecureBackup Power SupplySpeciality Fire SuppressionTemperature ControlledDuplication of Infrastructure Internationally
Why Are Businesses Considering Cloud?
• Increased Resilience• Increased Security• Reduced Capital Expenditure• Reduced Responsibility• Business Continuity• Competition• Business Strategy• Focus on core strengths
“Coming together is the beginning. Keeping together is progress. Working together is success.”
Henry Ford
1. The Human Element
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• Phishing & Identity Theft• Transmission of Confidential information• Outbound Email Filtering• Password Security Policy
• Intelligently Designed• Website Access Conditions
The weakest link in any network is it’s people.
Kevin Mitnich - Hacker
2. Indispensable Employees
21
• The “Eggs in one basket” scenario• Knowledge Fiefdoms• In-house Envy & Land Grabs• Specialised Superstars
3. Implementation Failure
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• Cursory Usage• Lack of Training• New Staff Inclusion• Cross Product Integration
4. The Importance of Scale
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• Have You Really Planned For Growth?• What Does Your Growth Look Like?• Have You Patched A Solution Together?
A system is only as robust as it’s least reliable component. Any process that requires human intervention will be a bottleneck for any automated processes that depends on it.
5. Failing To Virtualise Through Fear
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• Lack Of Vendor Support• Server Life Expectancy• Sandbox Environments• Cost Management• Cloud & On-Prem Solutions
6. Pride Creep
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• Admit You Don’t Know It All• Arrogance & Over Confidence Cost Money• Lack of Testing & Measuring• Hiding of Failures In Reporting• Not Being Honest…
Pride implies a state of completion and achievement. It exposes an organisation more to competitors and nastier threats than any other form of sin.
James J. DeLuccia
7. Lack Of Vision!
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Reticular Activating Systems• Reasons Come First, Actions Come Second• The Vision Has To Be Compelling• Write It Down, Revisit It Daily• Raise Your Standards, Make Them ‘A Must’
• Goals Are Subject To Failure, Standards Are Not• Create Positive Rituals
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