A/B Testing with Air Patriots - GDC 2014

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A/B Testing is about using data to challenge assumptions and test new ideas, often leading to increased engagement and monetization. In addition to showing you the latest cross-platform testing services at your disposal, we'll discuss the "happy accident" that the Air Patriots team made. It was unexpected and led to an increase in both retention and monetization.

Citation preview

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@PaulCutsinger

Russ Carroll

A|B Testing

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Surface the Value

Image from Diner Dash by PlayFirst

Source: Amazon Appstore, January 2013

+75% ARPPU

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Show Users How to “Consume”

Image from Cut the Rope by ZeptoLab

Source: Amazon Appstore, January 2013

+65%

repeat orders

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Experiment and react quickly

7 day retention

Time

Active Players

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A|B Testing

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This is Air Patriots

Case Study: Store Optimization

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• Goal – Easier to access store content

• Platform – Android & iOS

• Test – Make it possible to unlock content on Main Menu

STORE OPTIMIZATION

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LOCKED ON MAIN MENU

UNLOCKABLE >

<

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STORE OPTIMIZATION

Test Case Conversion to

Customer 7-Day Retention

Locked on Main Menu

(Control) – –

Unlockable on Main

Menu 20.93% 4.17%

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• Goal – Drive players to our other games

• Platform – Android

• Test – Which image is clicked on more

CROSS PROMOTION

CROSS PROMOTION

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CROSS PROMOTION

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Air Patriots: Cross Promotion

B

A 1.77%

0.93%

Clic

k T

hro

ug

h

19.94% 1. 3 day Retention -1.07% +0.83%

8.06% 2. 7 day Retention +0.74% -10.11%

2.05% 3. Units Purchased +0.34% -12.07%

0% 4. Ads Clicked +1.89% +3.07%

43,120

The Producer’s Perspective Ads on menu or in game

19.94% 1. 3 day Retention -1.07% +0.83%

8.06% 2. 7 day Retention +0.74% -10.11%

2.05% 3. Units Purchased +0.34% -12.07%

0% 4. Ads Clicked +1.09% +4.07%

43,120

Ads on menu or in game

In Game On Menu No Ads

The Producer’s Perspective

19.94% 1. 3 day Retention -1.07% +0.83%

8.06% 2. 7 day Retention +0.74% -10.11%

2.05% 3. Units Purchased +0.34% -12.07%

0% 4. Ads Clicked +1.09% +4.07%

43,120

Ads on menu or in game

In Game On Menu No Ads Goals

The Producer’s Perspective

19.94% 1. 3 day Retention -1.07% +0.83%

8.06% 2. 7 day Retention +0.74% -10.11%

2.05% 3. Units Purchased +0.34% -12.07%

0% 4. Ads Clicked +1.09% +4.07%

43,120

Ads on menu or in game

In Game On Menu No Ads Goals

The Producer’s Perspective

19.94% 1. 3 day Retention -1.07% +0.83%

8.06% 2. 7 day Retention +0.74% -10.11%

2.05% 3. Units Purchased +0.34% -12.07%

0% 4. Ads Clicked +1.09% +4.07%

43,120

Ads on menu or in game

In Game On Menu No Ads Goals

The Producer’s Perspective

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Retrieve a variation

Objective C

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Record a view and conversion Objective C

bit.ly/ABTestXPlat

bit.ly/ABTestiOS

bit.ly/ABTestJava

More details at

Case Study: Junk Race by GameNug

Junk Race Overview

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Tips: Producers in control: “With two-way services you can request a value from the

server that you control. Two-way services let you make changes to your live game

instantly.

Free: Amazon is the only free two-way service that we have found.”

Multi-variable: “We don't test variables, we test user experiences.”

Watch sample size: “If a couple users can change your conclusion, you need a

larger sample”

Deploy Instantly Cross Platform: “A/B testing on iOS has the advantage of

skipping the week long review period ”

-John Goforth

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Case Study: Difficulty Level

29 Amazon Services Confidential

GAME DIFFICULTY TEST

7 day retention

Time

Active Players

30 Amazon Services Confidential

GAME DIFFICULTY TEST

• Goal – A Dramatic Increase!

• Platform – Android & iOS

• Test – A/B/n Test – 5 Difficulty levels!

OR?

31 Amazon Services Confidential

GAME DIFFICULTY TEST

32 Amazon Services Confidential

Test 1:

A

Control

B

2% easier

C

4% easier

D

6% easier

E

8% easier

7-Day Retention – tbd tbd tbd tbd

Conversion to customer – -1.71% 16.11% 19.23% 4.84%

GAME DIFFICULTY TEST

33 Amazon Services Confidential

GAME DIFFICULTY TEST

• How much would you pay to increase retention by 20%?

• How much time would you invest?

Our Take-Aways!

• Never launch a game in future w/o AB difficulty test!

• Low-hanging fruit!

• Opportunities abound!

34 Amazon Services Confidential

A|B Testing

• Monetization – minimize luck and maximize

skill

• Delight your customers

• test customer experiences

• AB testing tools are easy to use

• Cross Platform

• Deploy changes instantly

• Free

• Low-hanging fruit is waiting to be harvested

Paul Cutsinger Russell Carroll Find me at: • @PaulCutsinger • @AmazonAppDev • developer.amazon.com/blog • bit.ly/ABTestXPlat