Atlassian Summit 2013: Confluence State of the Union

M AT T H O D G E S • P R O D U C T M A R K E T I N G M A N AG E R • AT L A S S I A N • @ M AT T N H O D G E S

Confluence State of the Union

B I L L A R C O N AT I • G R O U P P R O D U C T M A N AG E R • AT L A S S I A N • @ B A R C O N AT I

G E T M O R E F R O M C O N F LU E N C E

M AT T H O D G E S • M A R K E T I N G G U Y

A P L AT F O R M YO U C A N T R U ST

B I L L A R C O N AT I • P R O D U C T G U Y

43,000teams

5,500,000+people

T E A M C O L L A B O R AT I O NTO M O R R OW @ 1 1 : 1 5 A M

J I M O ’ N E I L L • C I O • H U B S P OT

C R E AT I N G A C O M PA N Y W E LOV E

Everyone has a voice

Information flows freely

Work gets done

Major releases

New features

More value

4 . 3

S E P ’ 1 2

5 .0

F E B ’ 1 3

5 .1

M A R ’ 1 3

5 . 2

AU G ’ 1 3

5 . 3

O C T ’ 1 3

Decisions

User Rename

Distraction-Free Editor

Excerpt-Include Macro

JIRA Notifications

Android Support

WorkBox

Confluence Mobile

Table Sorting

Cell Highlighting

Mobile Improvements

Draggable Macros

Rich Text Templates

Space ArchivingUser Invites

Default Space Permissions

Remove Attachment Versions

Remove Page Versions

Multiple Drafts

Search Improvements

JIRA Issues Macro

Recently Viewed Dialog

Page Layouts 2.0

Meeting Notes

File Lists Shared Links

How-To Article

Troubleshooting ArticleSpaces Drop-down

Email Notifications

Space Sidebar

Performance Improvements

New DesignCreate Dialog

Global Header

Instant Load Editor

Responsive Editor

Page Properties Report Macro

Space Tools

Automatic Theming

Improved LDAP Performance

Site LogoBetter Group Admin

People Directory

Export Blogs

Performance ImprovementsProduct Requirements

Share with Groups

Request Page Access

Knowledge Base

Team Space

Instructional Text

Android Support

E N T I R E C O M PA N Y

P R O D U C T T E A M

!D E V T E A M

E N T I R E C O M PA N Y

C E N T R A L I Z E YO U R I N F O R M AT I O N

H E L P C U S TO M E R S H E L P T H E M S E LV E S

B U I L D B E T T E R S O F T WA R EP R O D U C T T E A M

!D E V T E A M

E N T I R E C O M PA N Y

C E N T R A L I Z E YO U R I N F O R M AT I O N

H E L P C U S TO M E R S H E L P T H E M S E LV E S

P R O D U C T T E A M

!D E V T E A M

B U I L D B E T T E R S O F T WA R E

E N T I R E C O M PA N Y

C E N T R A L I Z E YO U R I N F O R M AT I O N

H E L P C U S TO M E R S H E L P T H E M S E LV E S

P R O D U C T T E A M

!D E V T E A M

B U I L D B E T T E R S O F T WA R E

Best practices, baked-in

B u n d l e d B l u e p r i n t

Define, discuss, and track requirements

Define, discuss, and track requirements

1 in 2of you use JIRA with Confluence

From Confluence to JIRA...

From Confluence to JIRA...

seamlessly

seamlessly

Complete traceability...

Complete traceability...

Complete traceability...

Complete traceability...

...everywhere

...everywhere

Communicate to stakeholders

Communicate to stakeholders

Communicate to stakeholders

Reflect and improve

Reflect and improve

JIRA IntegrationBEST PRACTICES

SEAMLESS INTEGRATIONCOMPLETE TRACEABIL ITY

COM

ING IN CONFLUENCE 5 .4

COMMUNICATE AND IMPROVE

H E L P C U STO M E R S H E L P T H E M S E LV E S

E N T I R E C O M PA N Y

B U I L D B E T T E R S O F T WA R E

C E N T R A L I Z E YO U R I N F O R M AT I O N

P R O D U C T T E A M

!D E V T E A M

Simple set-up

Instant structure

Bundled best practices

Bundled best practices

Standardize contributions

How-to articles

Smart recommendations

Smart recommendations

Find solutions

Find solutions

Browse topics

Browse topics

Connect to JIRA Service Desk

Deflect requests

Deflect requests

Help yourself

Knowledge Base

BEST PRACTICES

STRUCTURED AND SEARCHABLE

AVAILABLE IN CONFLUENCE 5 .3

SERVICE DESK READY

SIMPLE SET-UP

C E N T R A L I Z E YO U R I N F O R M AT I O N

E N T I R E C O M PA N Y

B U I L D B E T T E R S O F T WA R E

H E L P C U S TO M E R S H E L P T H E M S E LV E S

P R O D U C T T E A M

!D E V T E A M

M E E T I N G N OT E S D O C U M E N T S F I L E L I ST S D E C I S I O N S S H A R E D L I N K S

Most meetings suck.

Ryan, Manager

B u n d l e d B l u e p r i n t

Run effective meetings

Instant structure

Notify attendes

@ m e n t i o n a t t e n d e e s

Outline an agenda

Take notes

Take notes

Ke e p e v e r y o n e u p - t o - d a t e

Assign tasks

Assign tasks

E n s u r e a c t i o n s i t e m s g e t d o n e

Meeting Notes

NOTIF IED ATTENDEES

CLEAR AGENDA

FOLLOW-UP TASKS

CONTEXTUAL NOTES

AVAILABLE IN CONFLUENCE 5 .1

Finding files can be hard.

Cassie, Designer

Store and share files

B u n d l e d B l u e p r i n t

Quick to create

Just drag....

...and drop

Share once

Share once

Pull, not push

Instant previews

Automatic versioning

Automatic versioning

File Lists

AUTOMATIC VERSIONING

EASY SHARING

ALWAYS ACCESSIBLE

INSTANT PREVIEWS

AVAILABLE IN CONFLUENCE 5 .1

Decisions don’t require handshakes.

Cassie, Designer

Make decisions, meeting-free

B u n d l e d B l u e p r i n t

Define who, what, and when

Pull everyone into one place

Add extra context

Add extra context

Add extra context

Reach consensus

Record decisions

Find past decisions

Reference forever

Decisions

BRING STAKEHOLDERS TOGETHER

REACH CONSENSUSRECORD AND NOTIFY

REFERENCE FOREVER

AVAILABLE IN CONFLUENCE 5 .2

Easy to get started

Bring your team together

Make it yours

Make it yours

Make it yours

Make it yours

Make it yours

Start collaborating

G E T M O R E F R O M C O N F LU E N C E

M AT T H O D G E S • M A R K E T I N G G U Y

A P L AT F O R M YO U C A N T R U ST

B I L L A R C O N AT I • P R O D U C T G U Y

Entire Company

Product Team

!

Dev Team

looking back...

great for experienced people

William the Wise

Technology Lover

not perfect for all people

Alana the Aware

get stuff done fast

Everyone has a voice

Information flows freely

Work gets done

so Will and Alana can workbetter together

WIKI

Collaboration Platform

From

To

Extensible

Enterprise scale

Best pract ices

Collaboration platform

User experience

Extensible

Enterprise scale

Best pract ices

User experience

Collaboration platform

Modern look

Modern look

Modern look

Modern look

Modern look

Modern look

One-click branding

One-click branding

One-click branding

Intuitive navigation

Intuitive navigation

Intuitive navigation

N a v i g a t e t o o t h e r a p p s

Intuitive navigation

Re c e n t s p a c e s

Intuitive navigation

C u s t o m s h o r t c u t s

Intuitive navigation

Streamlined creation

Streamlined creation

G l o b a l c r e a t e

Streamlined creation

Small screen friendly

Small screen friendly

Remove distractions

Remove distractions

Compelling layouts

Extensible

Enterprise scale

Best pract ices

User experience

Collaboration platform

Extensible

Enterprise scale

User experience

Collaboration platform

Best pract ices

Content

Content

Meeting notes Press releases Decisions Requirements Project plans Release notes Surveys Knowledge base Shared links File lists How-to guides Org charts Policies

Caption

Meeting notes Press releases Decisions Requirements Project plans Release notes Surveys Knowledge base Shared links File lists How-to guides Org charts Policies

Blank page!

tables

files

tasks

comments

JIRA issues

labels

images

charts

documents

@mentions

Meeting Notes Product Reqs File Lists

@

Meeting Notes Product Reqs File Lists

Blueprints

Blueprints

• Understand what you can create

• Show you how to create it

• Automatically organize it for you

R e p e a t a b l e , p a c k a g e d , b e s t p r a c t i c e s

P r o d u c t Te a m s

I T Te a m s

A l l Te a m s

M E E T I N G S F I L E L I ST S D E C I S I O N S S H A R E D L I N K S

R E Q U I R E M E N T S R E T R O S P E C T I V E S J I R A R E P O R T S

H OW- TO T R O U B L E - S H O OT I N G

P r o d u c t Te a m s

I T Te a m s

A l l Te a m s

M E E T I N G S F I L E L I ST S D E C I S I O N S S H A R E D L I N K S

R E Q U I R E M E N T S R E T R O S P E C T I V E S J I R A R E P O R T S

H OW- TO T R O U B L E - S H O OT I N G

M O R E TO C O M E !

Install additional Blueprints

• Task Boards

• Strategy Canvas

• Diagrams

• Evernote

• Test Reports

• Polls

A v a i l a b l e o n t h e M a r k e t p l a c e

Build your own

[ your process here ]

C u s t o m i s e f o r y o u r t e a m ’ s p r o c e s s e s

Product launch plans

Customer newsletters

Customer Newsletters

Project reporting

Blueprints blueprint!

Blueprints Catalog Backlog

Learn more!

Page Blueprints

Space Blueprints

• Show what spaces they can create

• Show how to create a particular space

• Recommend relevant page blueprints

• Structure the space

Space Blueprints

Space Blueprints API

Extensible

Enterprise scale

User experience

Collaboration Platform

Best pract ices

Extensible

User experience

Collaboration Platform

Enterprise scale

Best pract ices

User scale

Rename users• Internal Users

• Full LDAP

• Crowd dmcgahan

Donna McGahan

donna@example.com

Edit Profile: Donna McGahan

Rename users• Internal Users

• Full LDAP

• Crowd dmcgahan

Donna McGahan

donna@example.com

Edit Profile: Donna McGahan

Content scale

Archive spaces

Recent content

New, smarter search

E x a c t p h r a s e m a t c h i n g

Redesigned search filters

Any character in page titles

Page restrictions on child page

Any character in page titles Global custom PDF stylesheet

Fix broken images in word export

Label attachments

Excerpt-include across spaces

Share with groups

Rename usersExport blogs to PDF

Delete attachment versions

Delete page versions

Sortable tables

custom background colours

WYSIWYG templates

support non-standard link protocols

Archive spaces

filter out deactivated users from the people directory

Customizable default permissions for newly created space

when a page is renamed, find and update instances of the {include} and {excerpt-include}

Allow default template to be specified

Sortable Tables

Allow Users to Remove Own Comments

Delete attachment versions

custom background colors

Fix broken images in word export

when a page is renamed, find and update instances of the {include} and {excerpt-include}

Excerpt-include across spaces

Any character in page titles

Page restrictions on child page Fix broken images in word export

Sortable Tables

filter out deactivated users from the people directory

Global custom PDF stylesheet Customizable default permissions for newly created space

custom background colours

Excerpt-include across spaces

Label attachments

Any character in page titles

Page restrictions on child page

Any character in page titles Global custom PDF stylesheet

Fix broken images in word export

Label attachments

Excerpt-include across spaces

Share with groups

Rename usersExport blogs to PDF

Delete attachment versions

Delete page versions

Sortable tables

custom background colours

WYSIWYG templates

support non-standard link protocols

Archive spaces

filter out deactivated users from the people directory

Customizable default permissions for newly created space

when a page is renamed, find and update instances of the {include} and {excerpt-include}

Allow default template to be specified

Sortable Tables

Allow Users to Remove Own Comments

Delete attachment versions

custom background colors

Fix broken images in word export

when a page is renamed, find and update instances of the {include} and {excerpt-include}

Excerpt-include across spaces

Any character in page titles

Page restrictions on child page Fix broken images in word export

Sortable Tables

filter out deactivated users from the people directory

Global custom PDF stylesheet Customizable default permissions for newly created space

custom background colours

Excerpt-include across spaces

Label attachments

3,250+votes

High availability

Extensible

User experience

Collaboration Platform

Enterprise scale

Best pract ices

Enterprise scale

User experience

Collaboration Platform

Best pract ices

Extensible

Vast ecosystem

Business intelligence

Diagramming

Product documentation

Content management

W O R K F L O W Y O U R W I K IW O R K F L O W Y O U R W I K I

Theming Ideation

400+ add-ons

Team Calendars

Identify experts

Retain knowledge

Extract tribal knowledge

Questions Topics Experts Powered by Confluence

Questions Topics Experts Powered by Confluence

R I C H E D I TO R

Ask questions

C R OW D S O U R C E A N S W E R S

Get answers

B E ST A N S W E R W I N S

Get answers

Questions Topics Experts Powered by Confluence

Rich topics

Agile is a software development methodology based on iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams. Many teams within Atlassian use it - see Agile Atlassian page or speak to @Alana Grant, Scrum Master!26!

questions 16 questions this month * 5 questions this week * 2 unanswered

Agile developmentAgile is a software development methodology based on iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams. See Agile Atlassian page or speak to @Alana Grant, Scrum Master!26!

questions 16 questions this month * 5 questions this week * 2 unanswered

Agile development

G E T C O N T E X T

Rich topics

Agile is a software development methodology based on iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams. Many teams within Atlassian use it - see Agile Atlassian page or speak to @Alana Grant, Scrum Master!26!

questions 16 questions this month * 5 questions this week * 2 unanswered

Agile developmentAgile is a software development methodology based on iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams. See Agile Atlassian page or speak to @Alana Grant, Scrum Master!26!

questions 16 questions this month * 5 questions this week * 2 unanswered

Agile development

Questions Topics Experts Powered by Confluence

Discover experts

Agile is a software development methodology based on iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, cross-functional teams. Many teams within Atlassian use it - see Agile Atlassian page or speak to @Alana Grant, Scrum Master!26!

questions 16 questions this month * 5 questions this week * 2 unanswered

Agile development

Search experts

Find an expert by name or topic

Questions Topics Experts Powered by Confluence

Rich content

Rich content

Rich content

Rich content

Rich content

Share with experts

Ted Reynolds

Nancy Watts

Nancy Watts

Ask to answer

You probably know the answer to

this

Nancy Watts

mention experts

mention experts

Centralised search

S E A R C H R E S U LT S

A S K F R O M S E A R C H

• Download from Atlassian Marketplace

• General Availability next year

• Come talk to us!

Beta available TODAY

atlassian.com/questions

Enterprise scale

User experience

Collaboration Platform

Best pract ices

Extensible

C E N T R A L I Z E YO U R I N F O R M AT I O N

H E L P C U S TO M E R S H E L P T H E M S E LV E S B U I L D B E T T E R S O F T WA R E

Today (5.3) December (5.4)

C O N F LU E N C E Q U E ST I O N S B E TA

atlassian.com/questions

Development

Niraj Matt Chris

Product marketing

Terrence Ryan John

Product management

Sherif John Natasha

Caption

Thank you!