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16 countries3 fulfillment centers16+ million active customers2.2+ billion € revenue 2014135+ million visits per month9.000+ employees
“Nobody is doing something on topic A12”
“How can you help with it?”
“Oh, no. This isn’t part of my job.”
A group of cells working together to carry out
certain common functions form a tissue
+ a group of tissues working together to carry
out certain common functions form an organ
+ a group of organs working together to carry
out certain common functions is an organ
system
+ a group of organ systems working together
to carry out certain common functions is an
organism
Holon &Holarchic
increasing complexity
fast changing environments
innovation as a must
hire skilled talent
use collective intelligence
1. Just do it [consent decision making]
2. Be free to do it [role autonomy]
3. Everybody is a leader [distributed leadership]
“Valley of Tears”
Kickoff Workshop
Purpose & Vision Distributed Leadership Framework
PURPOSEAUTONOMY
MASTERY
RADICAL AGILITY
Roles 1.0
OKRs
Roles 2.0
Workgroups
CH
AN
GE
CU
RV
ETEAM DEVELOPMENT
Facilitator Transparency
Governance Meeting
Operational Sync Meeting
Special Topic Meeting
Purpose
Autonomous Roles Tension
What?
How?Proposal
DISTRIBUTED LEADERSHIP FRAMEWORKfor Self-Organisation
FacilitatorTransparency Representative
KPI ManagerOKR ExpertDocu Expert
Team Work OrganizerTeam Ambassador
Acquisition ManagerBacklog ManagerPortfolio Manager
Communication ExpertOnboarding Support
Process Management CoachProcess Model Designer
Process Monitoring DesignerPMT Admin
ZMON AdminAnalyst
Project Coordinator Monitoring ContinuityProject Coordinator App Monitoring
Project Coordinator Monitoring SummaryProject Coordinator Modular MonitoringProject Coordinator Same Day Delivery
Roles of a Circle
A“Role” is an organizational construct with a descriptive name and one or more of the following:
● (a) a “Purpose”, which is a capacity, potential, or unrealizable goal that the Role will pursue or express on behalf of the Organization
● (c) one or more “Accountabilities”, which are ongoing activities of the Organization that the Role will enact.
GreenValue-driven, Relationships over OutcomesCommunity, Culture, FulfillmentEmpowerment, ParticipationStakeholder Perspective
OrangePredict & Control, Management by ObjectivesIndividualism, Performance, CompetitionProfit & Growth OrientationShareholder Perspective
RedCommand & Control Formal Top-Down HierarchiesRigorous processes Stability & Continuity as core values
Our Teal MindSet
● Think in being effective according to the purpose(not being efficient in your tasks)
● Focus on the "Now" and a concrete "Next Step" (instead of predict / foretell / prophesize outcomes and make big plans)
● Think which role is accountable(not which qualified resources are available)
● Focus on a workable solution for a current issue / tension(not a perfect solution and "what if" question)
● Be curious to let “reality” give you feedback and change based on this(not be fearful of failing and plan and act only for safe environments)
● Adapt immediately when you sense a tension(instead of pushing things towards a predefined plan)
we will see...
...more subsets & variances of selforg systems
...what now is a USP will become disruptive
...selforg everywhere
A. Holacracy® is not enough
B. You can start with a subset
C. “Leads first” works best
D. Align your environment carefully
E. Stick to the framework
Which reaction could you observe
within you after this talk? (2 min.)
i.e. surprise, scepticism, excitement, denial,
confusion, aha-effect, ...
Teal Networks
http://discourse.reinventingorganizations.com
http://www.meetup.com/de/Self-Orga-Berlin/
CreditsMentalModelfrom https://www.linkedin.com/in/peterjgreenhttps://vimeo.com/121517508
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