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Are you responsible for keeping your company’s critical application running optimally on a heterogeneous stack? How do you pull it all together? And how do you know if a problem is related to the application, the middleware or the physical or virtual infrastructure it runs on? RTView Enterprise Monitor is the solution that solves this problem for hundreds of Fortune 500 and Global 1000 companies. Watch the recording and learn how the world’s largest and most demanding clients have centralized their monitoring and alerting for hundreds of custom, complex applications, and saved millions of dollars in the process.
Citation preview
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 1
Climb Out of Your Monitoring Silo - Enable Proactive End-to-End Visibility for Your Complex Heterogeneous Applications
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 2
SL Corporation ndash 30 seconds on who we are
bull Founded in SF Bay Area in 1983 to provide visualization of complex mission-critical systems (SL-GMS)
bull Industry leaders in monitoring and visualization of complex custom systems and applications with a focus on middleware expertise
bull Extensive portfolio of Global1000 customers who depend on SL solutions to preserve and enhance their competitive advantage by ensuring optimal application performance and uptime
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 3
copy 2012 SL Corporation All Rights Reserved
Select RTView Customers
Financial Services
eComm Retail
Other
Energy Telco
500+ RTView
Customers
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 4
The Emerging Need for End-to-End Monitoring
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 5
The Need to be Proactive - avoiding the Conference Call Circle of Blame
Necessary for your Big Money competitive advantage applications
bull they are your business
bull not just mission-critical
bull they are your Brand -or-
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 6
Applications are Evolving and Becoming More Complex
bull Exponential Growth In Data Volumes
bull Exponential Growth in Users
bull 247 operating windows
bull Real-time or near-real-time performance requirements
bull Synchronization across multiple middle-tier infrastructure components (n-tier architectures)
bull Heterogeneous (multi-vendor) deployment environments
bull Multiple ldquoblack boxesrdquo in production
Tomcat Web Server
WebSphere App Server
Web Serve
r
In Memory Cache
App Serve
r
Tomcat Web Server
Load Balancer
Load Balancer
Remote Data
Center
DB2 Cluster
Oracle Cluster
WebLogic App Server
Load Balancer
Load Balancer
Manufacturing App
E-Commerce App Trading App
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 7
Application Complexity Drives Increased Monitoring Requirements
bull Process Governance bull Virtualization bull Capacity Modeling bull Configuration Management bull Middle-tier Clusters bull Proliferation of Low-Latency
Applications (eg trading eCommerce)
bull Health monitoring (alerting) bull Scalability bull Event Analysis bull Bottleneck Analysis bull Capacity Analysis bull Usage and performance
Analysis bull Task Analysis (threads) bull Client Analysis (proxy) bull Tuning Analysis (JVM GC)
Technical Drivers Monitoring Requirement
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 8
We already have monitoring Why Do We Need More
bull Monitors are almost always siloed no context or correlation of metrics
bull Whatrsquos missing is application-centric intelligence that cuts across silos and infrastructure tiers for complex heterogeneously distributed applications
bull Must complement existing monitors (such as TIBCO Hawk IBM Tivoli or Oracle Enterprise Manager) to provide a higher-level integrated and holistic application view with drill-down into supporting performance data
Data Grid DBMS App
Server Web
Server
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 9
RTViewTM Enterprise Monitor Comprehensive Monitoring Platform for complex heterogeneously deployed applications
bull Application-centric views including Heatmaps indicate health state across an entire enterprise business unit or support team
bull Drill down through infrastructure from multiple vendors to identify component-level issues
bull Cross-correlation to help determine if a problem is related to the application the middleware or the physical or virtual infrastructure it runs on
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 10
RTView Enterprise Monitor End-to-End Monitoring for Complex Applications
Monitoring and Management Systems
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 2
SL Corporation ndash 30 seconds on who we are
bull Founded in SF Bay Area in 1983 to provide visualization of complex mission-critical systems (SL-GMS)
bull Industry leaders in monitoring and visualization of complex custom systems and applications with a focus on middleware expertise
bull Extensive portfolio of Global1000 customers who depend on SL solutions to preserve and enhance their competitive advantage by ensuring optimal application performance and uptime
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 3
copy 2012 SL Corporation All Rights Reserved
Select RTView Customers
Financial Services
eComm Retail
Other
Energy Telco
500+ RTView
Customers
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 4
The Emerging Need for End-to-End Monitoring
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 5
The Need to be Proactive - avoiding the Conference Call Circle of Blame
Necessary for your Big Money competitive advantage applications
bull they are your business
bull not just mission-critical
bull they are your Brand -or-
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 6
Applications are Evolving and Becoming More Complex
bull Exponential Growth In Data Volumes
bull Exponential Growth in Users
bull 247 operating windows
bull Real-time or near-real-time performance requirements
bull Synchronization across multiple middle-tier infrastructure components (n-tier architectures)
bull Heterogeneous (multi-vendor) deployment environments
bull Multiple ldquoblack boxesrdquo in production
Tomcat Web Server
WebSphere App Server
Web Serve
r
In Memory Cache
App Serve
r
Tomcat Web Server
Load Balancer
Load Balancer
Remote Data
Center
DB2 Cluster
Oracle Cluster
WebLogic App Server
Load Balancer
Load Balancer
Manufacturing App
E-Commerce App Trading App
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 7
Application Complexity Drives Increased Monitoring Requirements
bull Process Governance bull Virtualization bull Capacity Modeling bull Configuration Management bull Middle-tier Clusters bull Proliferation of Low-Latency
Applications (eg trading eCommerce)
bull Health monitoring (alerting) bull Scalability bull Event Analysis bull Bottleneck Analysis bull Capacity Analysis bull Usage and performance
Analysis bull Task Analysis (threads) bull Client Analysis (proxy) bull Tuning Analysis (JVM GC)
Technical Drivers Monitoring Requirement
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 8
We already have monitoring Why Do We Need More
bull Monitors are almost always siloed no context or correlation of metrics
bull Whatrsquos missing is application-centric intelligence that cuts across silos and infrastructure tiers for complex heterogeneously distributed applications
bull Must complement existing monitors (such as TIBCO Hawk IBM Tivoli or Oracle Enterprise Manager) to provide a higher-level integrated and holistic application view with drill-down into supporting performance data
Data Grid DBMS App
Server Web
Server
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 9
RTViewTM Enterprise Monitor Comprehensive Monitoring Platform for complex heterogeneously deployed applications
bull Application-centric views including Heatmaps indicate health state across an entire enterprise business unit or support team
bull Drill down through infrastructure from multiple vendors to identify component-level issues
bull Cross-correlation to help determine if a problem is related to the application the middleware or the physical or virtual infrastructure it runs on
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 10
RTView Enterprise Monitor End-to-End Monitoring for Complex Applications
Monitoring and Management Systems
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 3
copy 2012 SL Corporation All Rights Reserved
Select RTView Customers
Financial Services
eComm Retail
Other
Energy Telco
500+ RTView
Customers
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 4
The Emerging Need for End-to-End Monitoring
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 5
The Need to be Proactive - avoiding the Conference Call Circle of Blame
Necessary for your Big Money competitive advantage applications
bull they are your business
bull not just mission-critical
bull they are your Brand -or-
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 6
Applications are Evolving and Becoming More Complex
bull Exponential Growth In Data Volumes
bull Exponential Growth in Users
bull 247 operating windows
bull Real-time or near-real-time performance requirements
bull Synchronization across multiple middle-tier infrastructure components (n-tier architectures)
bull Heterogeneous (multi-vendor) deployment environments
bull Multiple ldquoblack boxesrdquo in production
Tomcat Web Server
WebSphere App Server
Web Serve
r
In Memory Cache
App Serve
r
Tomcat Web Server
Load Balancer
Load Balancer
Remote Data
Center
DB2 Cluster
Oracle Cluster
WebLogic App Server
Load Balancer
Load Balancer
Manufacturing App
E-Commerce App Trading App
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 7
Application Complexity Drives Increased Monitoring Requirements
bull Process Governance bull Virtualization bull Capacity Modeling bull Configuration Management bull Middle-tier Clusters bull Proliferation of Low-Latency
Applications (eg trading eCommerce)
bull Health monitoring (alerting) bull Scalability bull Event Analysis bull Bottleneck Analysis bull Capacity Analysis bull Usage and performance
Analysis bull Task Analysis (threads) bull Client Analysis (proxy) bull Tuning Analysis (JVM GC)
Technical Drivers Monitoring Requirement
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 8
We already have monitoring Why Do We Need More
bull Monitors are almost always siloed no context or correlation of metrics
bull Whatrsquos missing is application-centric intelligence that cuts across silos and infrastructure tiers for complex heterogeneously distributed applications
bull Must complement existing monitors (such as TIBCO Hawk IBM Tivoli or Oracle Enterprise Manager) to provide a higher-level integrated and holistic application view with drill-down into supporting performance data
Data Grid DBMS App
Server Web
Server
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 9
RTViewTM Enterprise Monitor Comprehensive Monitoring Platform for complex heterogeneously deployed applications
bull Application-centric views including Heatmaps indicate health state across an entire enterprise business unit or support team
bull Drill down through infrastructure from multiple vendors to identify component-level issues
bull Cross-correlation to help determine if a problem is related to the application the middleware or the physical or virtual infrastructure it runs on
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 10
RTView Enterprise Monitor End-to-End Monitoring for Complex Applications
Monitoring and Management Systems
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 4
The Emerging Need for End-to-End Monitoring
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 5
The Need to be Proactive - avoiding the Conference Call Circle of Blame
Necessary for your Big Money competitive advantage applications
bull they are your business
bull not just mission-critical
bull they are your Brand -or-
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 6
Applications are Evolving and Becoming More Complex
bull Exponential Growth In Data Volumes
bull Exponential Growth in Users
bull 247 operating windows
bull Real-time or near-real-time performance requirements
bull Synchronization across multiple middle-tier infrastructure components (n-tier architectures)
bull Heterogeneous (multi-vendor) deployment environments
bull Multiple ldquoblack boxesrdquo in production
Tomcat Web Server
WebSphere App Server
Web Serve
r
In Memory Cache
App Serve
r
Tomcat Web Server
Load Balancer
Load Balancer
Remote Data
Center
DB2 Cluster
Oracle Cluster
WebLogic App Server
Load Balancer
Load Balancer
Manufacturing App
E-Commerce App Trading App
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 7
Application Complexity Drives Increased Monitoring Requirements
bull Process Governance bull Virtualization bull Capacity Modeling bull Configuration Management bull Middle-tier Clusters bull Proliferation of Low-Latency
Applications (eg trading eCommerce)
bull Health monitoring (alerting) bull Scalability bull Event Analysis bull Bottleneck Analysis bull Capacity Analysis bull Usage and performance
Analysis bull Task Analysis (threads) bull Client Analysis (proxy) bull Tuning Analysis (JVM GC)
Technical Drivers Monitoring Requirement
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 8
We already have monitoring Why Do We Need More
bull Monitors are almost always siloed no context or correlation of metrics
bull Whatrsquos missing is application-centric intelligence that cuts across silos and infrastructure tiers for complex heterogeneously distributed applications
bull Must complement existing monitors (such as TIBCO Hawk IBM Tivoli or Oracle Enterprise Manager) to provide a higher-level integrated and holistic application view with drill-down into supporting performance data
Data Grid DBMS App
Server Web
Server
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 9
RTViewTM Enterprise Monitor Comprehensive Monitoring Platform for complex heterogeneously deployed applications
bull Application-centric views including Heatmaps indicate health state across an entire enterprise business unit or support team
bull Drill down through infrastructure from multiple vendors to identify component-level issues
bull Cross-correlation to help determine if a problem is related to the application the middleware or the physical or virtual infrastructure it runs on
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 10
RTView Enterprise Monitor End-to-End Monitoring for Complex Applications
Monitoring and Management Systems
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 5
The Need to be Proactive - avoiding the Conference Call Circle of Blame
Necessary for your Big Money competitive advantage applications
bull they are your business
bull not just mission-critical
bull they are your Brand -or-
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 6
Applications are Evolving and Becoming More Complex
bull Exponential Growth In Data Volumes
bull Exponential Growth in Users
bull 247 operating windows
bull Real-time or near-real-time performance requirements
bull Synchronization across multiple middle-tier infrastructure components (n-tier architectures)
bull Heterogeneous (multi-vendor) deployment environments
bull Multiple ldquoblack boxesrdquo in production
Tomcat Web Server
WebSphere App Server
Web Serve
r
In Memory Cache
App Serve
r
Tomcat Web Server
Load Balancer
Load Balancer
Remote Data
Center
DB2 Cluster
Oracle Cluster
WebLogic App Server
Load Balancer
Load Balancer
Manufacturing App
E-Commerce App Trading App
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 7
Application Complexity Drives Increased Monitoring Requirements
bull Process Governance bull Virtualization bull Capacity Modeling bull Configuration Management bull Middle-tier Clusters bull Proliferation of Low-Latency
Applications (eg trading eCommerce)
bull Health monitoring (alerting) bull Scalability bull Event Analysis bull Bottleneck Analysis bull Capacity Analysis bull Usage and performance
Analysis bull Task Analysis (threads) bull Client Analysis (proxy) bull Tuning Analysis (JVM GC)
Technical Drivers Monitoring Requirement
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 8
We already have monitoring Why Do We Need More
bull Monitors are almost always siloed no context or correlation of metrics
bull Whatrsquos missing is application-centric intelligence that cuts across silos and infrastructure tiers for complex heterogeneously distributed applications
bull Must complement existing monitors (such as TIBCO Hawk IBM Tivoli or Oracle Enterprise Manager) to provide a higher-level integrated and holistic application view with drill-down into supporting performance data
Data Grid DBMS App
Server Web
Server
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 9
RTViewTM Enterprise Monitor Comprehensive Monitoring Platform for complex heterogeneously deployed applications
bull Application-centric views including Heatmaps indicate health state across an entire enterprise business unit or support team
bull Drill down through infrastructure from multiple vendors to identify component-level issues
bull Cross-correlation to help determine if a problem is related to the application the middleware or the physical or virtual infrastructure it runs on
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 10
RTView Enterprise Monitor End-to-End Monitoring for Complex Applications
Monitoring and Management Systems
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 6
Applications are Evolving and Becoming More Complex
bull Exponential Growth In Data Volumes
bull Exponential Growth in Users
bull 247 operating windows
bull Real-time or near-real-time performance requirements
bull Synchronization across multiple middle-tier infrastructure components (n-tier architectures)
bull Heterogeneous (multi-vendor) deployment environments
bull Multiple ldquoblack boxesrdquo in production
Tomcat Web Server
WebSphere App Server
Web Serve
r
In Memory Cache
App Serve
r
Tomcat Web Server
Load Balancer
Load Balancer
Remote Data
Center
DB2 Cluster
Oracle Cluster
WebLogic App Server
Load Balancer
Load Balancer
Manufacturing App
E-Commerce App Trading App
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 7
Application Complexity Drives Increased Monitoring Requirements
bull Process Governance bull Virtualization bull Capacity Modeling bull Configuration Management bull Middle-tier Clusters bull Proliferation of Low-Latency
Applications (eg trading eCommerce)
bull Health monitoring (alerting) bull Scalability bull Event Analysis bull Bottleneck Analysis bull Capacity Analysis bull Usage and performance
Analysis bull Task Analysis (threads) bull Client Analysis (proxy) bull Tuning Analysis (JVM GC)
Technical Drivers Monitoring Requirement
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 8
We already have monitoring Why Do We Need More
bull Monitors are almost always siloed no context or correlation of metrics
bull Whatrsquos missing is application-centric intelligence that cuts across silos and infrastructure tiers for complex heterogeneously distributed applications
bull Must complement existing monitors (such as TIBCO Hawk IBM Tivoli or Oracle Enterprise Manager) to provide a higher-level integrated and holistic application view with drill-down into supporting performance data
Data Grid DBMS App
Server Web
Server
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 9
RTViewTM Enterprise Monitor Comprehensive Monitoring Platform for complex heterogeneously deployed applications
bull Application-centric views including Heatmaps indicate health state across an entire enterprise business unit or support team
bull Drill down through infrastructure from multiple vendors to identify component-level issues
bull Cross-correlation to help determine if a problem is related to the application the middleware or the physical or virtual infrastructure it runs on
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 10
RTView Enterprise Monitor End-to-End Monitoring for Complex Applications
Monitoring and Management Systems
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 7
Application Complexity Drives Increased Monitoring Requirements
bull Process Governance bull Virtualization bull Capacity Modeling bull Configuration Management bull Middle-tier Clusters bull Proliferation of Low-Latency
Applications (eg trading eCommerce)
bull Health monitoring (alerting) bull Scalability bull Event Analysis bull Bottleneck Analysis bull Capacity Analysis bull Usage and performance
Analysis bull Task Analysis (threads) bull Client Analysis (proxy) bull Tuning Analysis (JVM GC)
Technical Drivers Monitoring Requirement
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 8
We already have monitoring Why Do We Need More
bull Monitors are almost always siloed no context or correlation of metrics
bull Whatrsquos missing is application-centric intelligence that cuts across silos and infrastructure tiers for complex heterogeneously distributed applications
bull Must complement existing monitors (such as TIBCO Hawk IBM Tivoli or Oracle Enterprise Manager) to provide a higher-level integrated and holistic application view with drill-down into supporting performance data
Data Grid DBMS App
Server Web
Server
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 9
RTViewTM Enterprise Monitor Comprehensive Monitoring Platform for complex heterogeneously deployed applications
bull Application-centric views including Heatmaps indicate health state across an entire enterprise business unit or support team
bull Drill down through infrastructure from multiple vendors to identify component-level issues
bull Cross-correlation to help determine if a problem is related to the application the middleware or the physical or virtual infrastructure it runs on
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 10
RTView Enterprise Monitor End-to-End Monitoring for Complex Applications
Monitoring and Management Systems
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 8
We already have monitoring Why Do We Need More
bull Monitors are almost always siloed no context or correlation of metrics
bull Whatrsquos missing is application-centric intelligence that cuts across silos and infrastructure tiers for complex heterogeneously distributed applications
bull Must complement existing monitors (such as TIBCO Hawk IBM Tivoli or Oracle Enterprise Manager) to provide a higher-level integrated and holistic application view with drill-down into supporting performance data
Data Grid DBMS App
Server Web
Server
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 9
RTViewTM Enterprise Monitor Comprehensive Monitoring Platform for complex heterogeneously deployed applications
bull Application-centric views including Heatmaps indicate health state across an entire enterprise business unit or support team
bull Drill down through infrastructure from multiple vendors to identify component-level issues
bull Cross-correlation to help determine if a problem is related to the application the middleware or the physical or virtual infrastructure it runs on
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 10
RTView Enterprise Monitor End-to-End Monitoring for Complex Applications
Monitoring and Management Systems
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 9
RTViewTM Enterprise Monitor Comprehensive Monitoring Platform for complex heterogeneously deployed applications
bull Application-centric views including Heatmaps indicate health state across an entire enterprise business unit or support team
bull Drill down through infrastructure from multiple vendors to identify component-level issues
bull Cross-correlation to help determine if a problem is related to the application the middleware or the physical or virtual infrastructure it runs on
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 10
RTView Enterprise Monitor End-to-End Monitoring for Complex Applications
Monitoring and Management Systems
copy 2012 SL Corporation All Rights Reserved
copy 2014 SL Corporation All Rights Reserved 10
RTView Enterprise Monitor End-to-End Monitoring for Complex Applications
Monitoring and Management Systems
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