Cloud and IT: A CIO Perspective

www.sungardas.com

Cloud and IT: A CIO Perspective

Don Hopkins, CIO and Deputy CTO

June 2011

Why you should hear us out The Cloud Opportunity The Cloud Challenges Cloud Futures What you will hear next

Agenda

CTO Responsibilities at SunGard Availability Services

CTO

Product developme

ntIT Research

Why you should hear us out The Cloud Opportunity The Cloud Challenges Cloud Futures What you will hear next

Agenda

Cloud is Transformational

1. Cloud is a new compute platform (e.g., Netflix, Zynga…)

2. Compute elasticity is attractive to buyers…

3. … Especially with a utility business model

4. Cloud transforms CapEx model on its head

5. Virtualization is a force multiplier

6. SOA principles still apply, but at scale

7. Programming models are still being defined

8. Utility consumption for storage is here to stay

9. With preparation, just-in-time DR is possible

10. Cloud extends the enterprise; governance is critical

Netflix – Experiencing Hyper Growth

Key Netflix Characteristics

All web apps, all virtual• 3-tier web apps• All open source based• Virtualized on Xen (NOT VMware)

Built-in availability• 4 9’s at SERVICE level• No PLANNED or UNPLANNED outages• DR is a subset of availability

~100% EC2-based• AMI, ASG, S3, EBS, RDB, SDB, SQS, SNS, EMR, ELB, EIP…• Internally developed tools (“Netflix Application Console”)• IT is really service development + service operations• Significant focus on capacity planning

Why you should hear us out The Cloud Opportunity The Cloud Challenges Cloud Futures What you will hear next

Agenda

Security Where is my data? How safe is my data? Am I compliant in the cloud?Legal issues How does licensing work?Management How easily can I switch providers? Will my application run better in the cloud? How to manage the cloud/integrate with the cloud? Does cloud hardware matter?Performance Are there service levels on performance or just availability?Other Will I really save money? How to get data back in the event of a disaster? Are there any standards in the cloud?

Make Sure You Ask…

Why you should hear us out The Cloud Opportunity The Cloud Challenges Cloud Futures What you will hear next

Agenda

“It’s difficult to make predictions, especially about the future.”

What you see today is just the tip of the iceberg

1. The cloud of the future is an ecosystem

Source: Cloud Computing Use Cases, a white paper produced by the Cloud Computing Use Case Discussion Group, Version 2.0, 30 October 2009

New multi-vendor use cases available in

the cloud eg. business continuity

Full range of IT Service Management

abilities required to run infrastructure and

services

Open standards for ITSM and Security,

essential for interoperability and to lower

switching costs

1.1 Application Protection Program (APP for Apps)

Is about availability Leverages heterogeneity Is about Apps

1.2 Elasticity-On-Demand

SunGard Public Cloud

SunGard Private Cloud

Is about availability Leverages heterogeneity Is about Apps

2009 2010 2011 2012 2013 20140

200

400

600

800

1,000

1,200

Forecasted Cloud Storage Services

Storage Services Backup Services

Rev

en

ue

in

Mil

lio

ns

1.3 Highly Available Storage for Apps

SunGard Object Storage

SunGard NAS Storage

SunGard Backup Storage

Is about availability Leverages heterogeneity Is about Apps

2. More focus on Platform as a Service

Software as a ServiceSalesForce.com, TurboTax, ADT

Platform as a ServiceGoogle App Engine, Engine Yard

Infrastructure as a ServiceAmazon EC2 + S3, Rackspace Cloud

Software as a ServiceSalesForce.com, TurboTax, ADT

Infra Platform as a ServiceTerremark, Savvis, SunGard

App Platform as a ServiceGoogle App Engine, Engine Yard

Infrastructure as a ServiceAmazon EC2, Rackspace, SunGard

3. Technology and Service integration

Customer segment

SMB Enterprise

Use cases

Complex

Simple

Managed Services companies understand:

• Security and compliance

• Support

• Integration of multiple vendor technologies

• How to provide enterprise IT as a service

Service

Technology

4. Smaller IT Efficiency Gap

1956 1966 1976 1984 1992 2000 20040

20

40

60

IT as a % of CapEx

Cost per component(h/w, s/w, storage, …)

Efficiency gap

Why you should hear us out The Cloud Opportunity The Cloud Challenges Cloud Futures What you will hear next

Agenda

Deliver Infrastructure and Platform Services

For enterprise-grade applications

That ensure availability

Our Mission

For more information on cloud visit:

http://www.sungardas.com/Solutions/Cloud/Overview/Pages/CloudOverview.aspx