Communote Enterprise Microblogging introduced at MBC09

Communote - Enterprise Microblogging

Introducing Communote.

Dirk Röhrborn, Martin Böhringer

Communardo Software GmbH

#MBC09, 24.01.2009

Do you know him ?

This is Jens, oursystems engineer.

His knowledge is

crucial for our

operations !

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

Seite 2

What was he doing ?

Just writing

down what he

changed in our

IT systems.

This is good,

but…

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

Seite 3

New Version

of VPN-Client

to installed !

Do you know her ?

This isClaudia, one

of our team

leaders.

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

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What was she doing?

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

Seite 5

Writing a noteto all of the

team.

Writing an IM

to her boss

Most of her job

is communi-

cations…

Do you know him ?

This is Andreas, another team

leader.

He was browsing his

email for

importantinformation …

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

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VPN not

working

??

Where was

that new

Wiki?

Do you know him ?

Oops, that‘s me.

…trying to find out important

details for an

offering…

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

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Do you know

their budget ?

…no…

What do they have in common ?

Important

To be communicated

To be remembered

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

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User generated

Micro-content

Sometimes 140+

characters

There must be a better way…

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

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Image source: http://www.flickr.com/photos/thetruthabout/2726232992/

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

Seite 10

Example No. 1 – Sales

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

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• Tracking sales

activities

• Collect data for

contract definition

• Transfer sales

records easily to

project team

Example 2 – IT change log

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

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• System admins

are documenting

all changes to a

blog

• Results beeing

documented

• All changes can be

tracked

Example 3 – Project Microblog

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

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• Status messages

form team

members

• Track customer

communications

• Ideas, problems,

solutions

• argumentation

Quick adoption

main communications tool

Reduced

e-mail loadIncreased awareness

Non IT usage grows

Quick wins

Self-organisationtagging rules

portal integration

mobile

accessLearnings from

4 months

Learnings from 4 months usage

• Quick adoption was through word of mouth

• Communote now main communications tool in projects

• Reduced e-mail load, docs & wikis used less but specific

• Increased awareness within and between teams

• Usage of non IT-people is lower but growing steadily

• Many positive side-effects / quick wins

• Teams start to self organize content – tagging rules

• Increasing need for portal integration and mobile access

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

Seite 15

Planned.Released.

Coming

soon.

Communote essentials

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

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E-Mail

Browser

RSS

XMPP / IM JSON API

Mobile client

Portal

integrationWidgetsImproved

Features

LDAP

Communote Business Model

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

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Free

• Blogs: ∞

• Posts: ∞

• Files: tbd.

• Share: Yes

• Use shared blogs: No

• Price: 0,00 €

Premium

• Blogs: ∞

• Posts: ∞

• Files: tbd.

• Share: Yes

• Use shared blogs: Yes

• Price: 5 € / user / month

• 3 months trial

Enterprise

• Blogs: unlimited

• Posts: unlimited

• Files: tbd.

• Share: Yes

• Use shared blogs: Yes

• Enterprise features

• Licensing option

• Users: 5+

• Price: 3-5 € / user / month

• 3 months trial

Communote Roadmap 2009

© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de

Seite 18

12/08

Public Beta

01/09

Enterprise Beta

03/09

Software Beta

Ca. 07/09 Commercial

Offering

Dirk Röhrborntwitter.com/DirkRoehrborn

dirk.roehrborn@communardo.de

humannetworkcompetence.de

Martin Böhringertwitter.com/boehr

martin@communote.com

thingthatthinks.com