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The need to meet the ever-growing expectations of our mobile-obsessed youth is critical, but crafting a mobile solution may seem like a daunting task. The reality is, by pulling together your resources on campus you can greatly simplify the process. In this presentation, Chris Greenough, Senior Director of Information Technology from Northern Arizona University, discusses how NAU Student Services and IT were able to work together to create an app that engages students throughout their entire lifecycle.
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Making an Impact with your Mobile App
Chris GreenoughApplication Systems Analysis/Programmer,
SrChris.Greenough@nau.edu
@GreenO
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Overview
• Background
• Vision
• Approach
• Implementation - Integration
• Rollout
• Impact
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Background
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Background
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Background
Fall 2011 Enrollment
Undergraduate/Graduate
Full time Part time Total
Undergraduate 17,610 3,140 20,750
Graduate 2,029 2,585 4,614
Total 19,639 5,725 25,364
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Background
Fall 2011 Location
Location Full time Part time Total
Flagstaff 16,275 1,486 17,761
Community Campuses 1,923 1,747 3,670
Yuma 360 280 640
Online 1,081 2,212 3,293
Total 19,639 5,725 25,364
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Vision
Everything Mobile
Accessible!!
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Vision - Why Mobile?
• Students rely on their phones for information
• More students have Smart Phones then Laptops
• Two initial partners on campus–Alumni Office–Undergraduate Admissions Office
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Vision – Why Blackboard Mobile?
• We needed a fast rollout
• We wanted a “thick” application
• We would need 2 new full time developers
• DO MORE WITH LESS
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Vision - Large Applications
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Approach
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Implementation Overview
• Bb Delivered Modules
• Bb Delivered Modules – Customizations
• Custom Modules
• 3rd Party Modules
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Phase 1
13Live since Oct 28, 2011
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Phase 1 – Out of the Box
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Phase 1 – Slight Customization
• Custom Map– No coding required– Needed building data
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Phase 1 – Custom Pages
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Phase 1 – 3rd Party Modules
• 3rd Party Modules
–Created by outside venders
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Transit Dining Admissions
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Phase 2 – In Progress
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Phase 2 – Out of the Box
• Bb Delivered Modules–No changes needed–Data already available
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Phase 2 – Slight Customization
• Bb Delivered Modules–Some Customizations Needed
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Phase 2 – Custom Pages
• Custom Modules–Skinned Mobile Web
• uPortal• New portlets • Existing portlets• Work in progress• uMobile for thick apps
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Phase 2 – PeopleSoft Integration
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Rollout
• iTunes WARNING!
• Partner with Sprint
• Help Desk Training
• Advertising Campaign
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Impact - iOS
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Impact - Android
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Impact - iOS Module Use
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Impact - Android Module Use
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Summary
• Identify On Campus Partners– HUGE opportunity to reach Prospective Students
• Develop only what you need to
• Turn development efforts to Mobile NOW
• Don’t reinvent the wheel
• Choose a single entry point for mobile
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Questions
Thank You!
Chris GreenoughApplication Systems Analysis/Programmer, Sr
Chris.Greenough@nau.edu@GreenO
Learn More at blackboardmobile.com
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