iLumio - next generation hotel technology

What is iLumio?

Hotel guest life cycle digital transformationof hospitality

Booking

Check-in

Arrivalplanning

visit

Moving around

Check-out

Mobile Key

MobilePayment

Atractionsnearby

iLumio products portfolio

Next generation hotel technologyproducts portfolio

iLumio Mobile Conciergehotel branded app

• Most advanced digital hotel guest service system available on guest mobile devices

• Full guest life cycle app covers all journey steps from booking until checkout

• An alternative to standard booking system (like booking.com) – in app booking without commission

• Integrated with various hotel system including OPERA and mobile key from Assa Abloy, Salto, Hafele

• complex functionality and flexible modular architecture

• attractive design and easy to use interface

Since Hilton's introduction of digital check-in with room selection last July, HHonors members have digitally checked in more than 5 million times to date.

iLumio Mobile Concierge

"Just like you choose your seats on an airline, you get to choose the room you want"

Geraldine Calpin, senior vice president and global head of digital at Hilton Worldwide.

iLumio Mobile App most wanted functions

Mobile key

Check-in

Mobile payment & Check-out

Pre check-in

Loyalty program

Gathering information about the guest for future marketing

Saving costs regarding staff work

Saving costs on door cards and potential failures

Building a strong bond with the customer

Automating the whole process with saving costs

Functions Benefits

iLumio Mobile Keythe easiest way to open any door

iLumio Mobile Key

300 000 BLE door has been installed by Assa Abloy in 2016.3% of these doors were opened by a mobile key.This numer is dynamicly growing.The growth is forced by large hotel chains like Marriott, Hilton, Starwood.

integrated with:

1960 1980 2000

Nowadays

iLumio Smart Digital Signageinteractive, touch screens

• Touch-display information

• GUEST RECOGNITION based on beacons or movement (camera, sensors)

• 3d maps of Hotel with indoor navigation (WAYFINDINING)

• Real-time collaboration (VIDEO CONCIERGE)

• Reservations of services

iLumio Smart Digital Signagemost wanted functions

iLumio TVin room entertainment

iLumio TV is a multimedia and digital entertainment center for the guest in the room.

iLumio TV is a powerful tool to promote and resale hotel services as an additional source of revenue for hotels

What is iLumio TV?

iLumio TV webOSiLumio TV STB(Set-Top-Box)

The system operates on selected LG TV models with the webOS 3.0 platform and does not require any additional external devices (STB). The source of the channels can be both either IPTV network

(IP infrastructure required in each room) or standard head-end (DVB-T, DVB-C, DVB-S, analog) which provides the channels via a

coaxial cable.

The system operates on every brand of hotel TV (LG, Samsung, Philips) and it is based on STB device.

The source of the channels is IPTV network.

The product is recommended for hotels with an IP infrastructure which are looking for advanced and interactive TV system.

iLumio TVlive demo

iLumio Valethotel in room control app

What is iLumio Valet?

• iLumio Valet is a mobile application dedicated for the hotel tablets located in the room

• It is the most advanced product on the market in the area of digital guest service

• Allows for an efficient management of room automation and communication with staff during the stay.

• Room service ordering, room status info,

iLumio Valet

iLumio Video Conciergereal time collaboration

iLumio Video Conciergemakes the impossible ->possibleThe ability for the guest to communicate with the hotel is one of the key aspects in modern hospitality. It has an affect on improvement of guest satisfaction and creates a tight bond.

Now You See Me — Video Chat Improves The Customer ExperienceWell-Targeted Video Chat Drives Revenue, Improves Efficiency, And Increases Customer Satisfaction – Forrester Research

iLumio CMS flexible content management

and analysis tool

iLumio CMSiLumio CMS – content management system for administrators and marketing department is an easy-to-use and remotely configured management tool.

Makes configuration and content management fast and intuitive.

Provides set of ready reports and simple analytic tools.

Raw data might be delivered to any Data warehouse or data mining tool for deeper analysis.

All content can be input in multiple languages

Why iLumio1. iLumio is a comprehensive platform covering all aspects of hotel technology

(on every screen)2. iLumio works in 15 000 hotel rooms3. iLumio is integrated with the most popular hotel systems4. Experienced in over 60 projects for hospitality5. iLumio is a certified partner of LG, Oracle, Assa Abloy, Salto any many others6. iLumio is produced by a stable company, listed on Warsaw Stock Exchange 7. 400 employees - Experienced, creative management team and top IT

specialists8. Certified local representatives in Australia, Slovakia, Czech, Slovenia,

Germany, Croatia, Greece, Poland, Russia, Turkey9. Highest standards of data security – NBD Bank in Dubai partner and Standard

Chartered Bank in Singapore, telco operators partner: Orange, T-Mobile, Virgin Mobile

10. Global presence in: EU, US, MENA, Australia, Asia, LatAm

Thank you for your time!

Global HeadquartersZyczkowskiego 2031-231 Krakow

tel.: + 48 12 252 34 00office@ailleron.comwww.ailleron.com

Branches PolandWarszawa, Rzeszow, Bielsko

Branches GlobalUSA / Boise, DallasAustralia / Sydney, BrisbaneUnited Kingdom / LondonUAE/Dubai

www.ilumioapp.com