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Presented at SPTechCon Boston 2011
Citation preview
Delivering SharePoint Success: Key Steps to Reap Business Benefits
Dux Raymond Sy, PMP, MVP
Recorded Video: http://vimeo.com/24677155
Twitter: @meetdux #sptechcon #dss
What Does This Mean?
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Twitter: @meetdux #sptechcon #dss
What Does This Mean?
SharePoint
Twitter: @meetdux #sptechcon #dss
Presentation Objectives
¡ In this presentation, you will learn the key steps in reaping the business benefits of SharePoint
¡ In addition, you'll learn key techniques in:
¡ Gaining executive buy-in for SharePoint projects
¡ Proper planning and appropriately managing expectations
¡ Engaging the business for better adoption
¡ Defining organizational SharePoint readiness
¡ Iterative release of SharePoint solutions
Twitter: @meetdux #sptechcon #dss
Dux Raymond Sy, PMP
¡ Managing Partner, Innovative-e, Inc.
¡ SharePoint Server MVP
¡ Author, “SharePoint for Project Management” by O’Reilly Media
¡ For more information, connect with Dux
¡ E-Mail: dux.sy@innovative-e.com
¡ Twitter: twitter.com/meetdux
¡ LinkedIn: meetdux.com/li
¡ Blog: meetdux.com
Twitter: @meetdux #sptechcon #dss
Agenda
¡ IT, We’re Not in Kansas Anymore
¡ Raising Executive Awareness is Necessary
¡ Collaboratively Engineer a Solution
¡ Assess Organizational Readiness
¡ Iterative Release of SharePoint Solutions
¡ Questions and Answers
Twitter: @meetdux #sptechcon #dss
Look Familiar?
Twitter: @meetdux #sptechcon #dss
What a Concept
“Technology provides no benefits of its own; it is the application of technology to business opportunities that produces ROI. ”
—Robert McDowell, In Search of Business Value
Twitter: @meetdux #sptechcon #dss
Typical Implementation Scenarios
¡ Pilot deployment for IT then magically it becomes an enterprise production deployment ¡ No planning
¡ Everything is ad-hoc
¡ No budget earmarked
¡ Heavily customized implementation by techies lacking SharePoint skillz
¡ Organic SharePoint growth
Twitter: @meetdux #sptechcon #dss
SharePoint Implementation Continuum
Draconian IT Control
Governed
Empowerment Wild Wild West
Chaos
Twitter: @meetdux #sptechcon #dss
Agenda
¡ IT, We're Not in Kansas Anymore
¡ Raising Executive Awareness is Necessary
¡ Collaboratively Engineer a Solution
¡ Assess Organizational Readiness
¡ Iterative Release of SharePoint Solutions
¡ Questions and Answers
Twitter: @meetdux #sptechcon #dss
Executive SharePoint Ignorance is Not Bliss
¡ Isn’t SharePoint about empowering End Users? ¡ Who’s paying the bills?
¡ Execs ordered SharePoint to be deployed ¡ Do they REALLY understand the value of SharePoint to the
organization?
¡ Is the budget realistic?
¡ As the enlightened ones, it’s our responsibility to raise executive awareness about SharePoint
¡ Read “5 Reasons Why Executive SharePoint Ignorance is Not Bliss” http://go.meetdux.com/393b
Twitter: @meetdux #sptechcon #dss
It’s All About the Benjamins
¡ Executives are primarily interested on how SharePoint can affect an organization’s bottom line
¡ Tip: Look for existing inefficiencies, measure it and prove how SharePoint can be a lifesaver ¡ Inefficiencies of meeting collaboration
¡ Business process automation
¡ Single platform vs multiple tools
¡ How much is the investment?
Twitter: @meetdux #sptechcon #dss
Agenda
¡ IT, We're Not in Kansas Anymore
¡ Raising Executive Awareness is Necessary
¡ Collaboratively Engineer a Solution
¡ Assess Organizational Readiness
¡ Iterative Release of SharePoint Solutions
¡ Questions and Answers
Twitter: @meetdux #sptechcon #dss
Are We On The Same Page?
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Educate and Engage the Business
¡ SharePoint is more than just a glorified network share ¡ Stress that SharePoint is a platform
¡ Tip: Address their pain points ¡ Provide high-level technology overview
¡ Discuss business challenges
¡ Map it to a SharePoint Solution
Twitter: @meetdux #sptechcon #dss
Don’t Call It SharePoint!
¡ Enterprise-Wide Solutions ¡ Corporate Intranet
¡ Content Management
¡ Specific Solutions ¡ Employee Onboarding System for Human Resources
¡ Conference Room Scheduling System for Facilities
¡ Project Management Information System for PMs
¡ System Integration
¡ Custom Application Development
Twitter: @meetdux #sptechcon #dss
Agenda
¡ IT, We're Not in Kansas Anymore
¡ Raising Executive Awareness is Necessary
¡ Collaboratively Engineer a Solution
¡ Assess Organizational Readiness
¡ Iterative Release of SharePoint Solutions
¡ Questions and Answers
Twitter: @meetdux #sptechcon #dss
Keep Priorities In Order
¡ You can’t do it all! ¡ What business need should you solve first?
¡ What are common features that can be deployed?
¡ Project scope must be limited and specific ¡ What’s important? Time? Budget? Functionality?
¡ Tip: Involve decision makers in planning and prioritization
¡ Read “How to Prioritize Business Needs When Implementing SharePoint” http://go.meetdux.com/sbyv
Twitter: @meetdux #sptechcon #dss
IT, Can You Handle This?
¡ Implementation ¡ Do you have the relevant skillsets to plan, engage with the
business, deploy SharePoint?
¡ Are key processes for release management, disaster recovery, auditing in place?
¡ Support and Maintenance ¡ What does the support structure
look like?
¡ Resources available for maintaining related technologies?
¡ Future Releases
Twitter: @meetdux #sptechcon #dss
Change Management Strategy
¡ Collaboration culture
¡ Governance plan ¡ Business
¡ Technology
¡ Adoption plan ¡ Training
¡ Process
¡ Technology
¡ Self-help
¡ Feedback
Twitter: @meetdux #sptechcon #dss
Agenda
¡ IT, We're Not in Kansas Anymore
¡ Raising Executive Awareness is Necessary
¡ Assess Organizational Readiness
¡ Educate and Collaboratively Engineer a Solution
¡ Iterative Release of SharePoint Solutions
¡ Questions and Answers
Twitter: @meetdux #sptechcon #dss
Do You Have a SharePoint Roadmap?
¡ A SharePoint roadmap can help organizations ¡ Quantify the budget, resources and effectiveness of
SharePoint
¡ Allows priorities to be set
¡ Specifies what solutions are going to be deployed
¡ Iterative releases can provide immediate visibility ¡ Lower risk compared to big bang approach
¡ Tip: Successful delivery of high profile solution gets you brownie points ¡ Quick wins are essential for better buy-in and adoption
Twitter: @meetdux #sptechcon #dss
Reality Check
¡ What’s the biggest bang for your buck?
¡ Feel free to download this SharePoint Assessment schedule: http://go.meetdux.com/nceb
Twitter: @meetdux #sptechcon #dss
Example Release Schedule
¡ Phase 1: Proof of concept or Pilot
¡ Phase 2: Replace intranet and file shares to improve collaboration
¡ Phase 3: Deploy value point solutions for HR, Operations and Finance
¡ Phase 4: Train users to build their own SharePoint solutions
¡ Phase 5: Integrate CRM and third party reporting platform
¡ See how EasyJet did it: http://bit.ly/74XwKH
Twitter: @meetdux #sptechcon #dss
How EasyJet Deployed SharePoint
Twitter: @meetdux #sptechcon #dss
Agenda
¡ IT, We're Not in Kansas Anymore
¡ Raising Executive Awareness is Necessary
¡ Assess Organizational Readiness
¡ Educate and Collaboratively Engineer a Solution
¡ Iterative Release of SharePoint Solutions
¡ Questions and Answers
Twitter: @meetdux #sptechcon #dss
Questions?
E-Mail: dux.sy@innovative-e.com
LinkedIn: meetdux.com/li
Blog: meetdux.com
Twitter: meetdux
How did you like the presentation? http://meetdux.com/feedback
Thank You!
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