Microsoft Dynamics CRM Online Demonstration

Microsoft Dynamics CRM ONLINE Presented by Ralph R. Zerbonia from a Presentation Created by Eric Boocock Technology Specialist Microsoft Dynamics CRM Online Blog

• Outlook Integration

• Marketing

• Sales

• Customer Service

• Analytics

Microsoft DynamicsCRM ONLINEPresented by

Ralph R. ZerboniaFrom a presentation created by Eric Boocock Technology SpecialistMicrosoft Dynamics CRM Online Blog

Microsoft Dynamics CRM ONLINE Presented by Ralph R. Zerbonia from a Presentation Created by Eric Boocock Technology Specialist Microsoft Dynamics CRM Online BlogMicrosoft Dynamics CRM ONLINE Presented by Ralph R. Zerbonia from a Presentation Created by Eric Boocock Technology Specialist Microsoft Dynamics CRM Online Blog

CRM Online – Outlook Integration

CRM Menu Bar

CRM Toolbar

Track in CRM

View in CRM

Set Parent

View Parent

Synchronization

CRM Online Web Folders

CRM Menu Bar

CRM Toolbar

Track in CRM

View in CRM

Set Parent

View Parent

Synchronization

CRM Menu Bar

CRM Toolbar

Track in CRM

View in CRM

Set Parent

View Parent

Synchronization

CRM Menu Bar

CRM Toolbar

Track in CRM

View in CRM

Set Parent

View Parent

Synchronization

CRM Menu Bar

CRM Toolbar

Track in CRM

View in CRM

Set Parent

View Parent

Synchronization

CRM Menu Bar

CRM Toolbar

Track in CRM

View in CRM

Set Parent

View Parent

Synchronization

CRM Menu Bar

CRM Toolbar

Track in CRM

View in CRM

Set Parent

View Parent

Synchronization

CRM Menu Bar

CRM Toolbar

Track in CRM

View in CRM

Set Parent

View Parent

Synchronization

CRM Online – Marketing

Campaign Management

Campaign Planning

Customer Segmentation

Campaign Execution

Lead Import

Campaign Management

Campaign Planning

Campaign Execution

Lead Import

Campaign Management

Campaign Planning

Campaign Execution

Lead Import

Campaign Management

Campaign Planning

Campaign Execution

Lead Import

Campaign Management

Campaign Planning

Campaign Execution

Lead Import

Campaign Management

Campaign Planning

Campaign Execution

Lead Import

Campaign Management

Campaign Planning

Campaign Execution

Lead Import

Campaign Management

Campaign Planning

Campaign Execution

Lead Import

Campaign Management

Campaign Planning

Campaign Execution

Lead Import

Campaign Management

Campaign Planning

Campaign Execution

Lead Import

Campaign Management

Campaign Planning

Campaign Execution

Lead Import

Campaign Management

Campaign Planning

Campaign Execution

Lead Import

Campaign Management

Campaign Planning

Campaign Execution

Lead Import

Campaign Management

Campaign Planning

Campaign Execution

Lead Import

CRM Online – Sales

Lead & Activity Management

Account & Contact Management

Opportunity Management

Sales Process Automation

Sales Analytics

CRM Online – Service

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Case Management

Integrated KB

Contract Management

Service Scheduling

Service Analytics

Microsoft Dynamics CRM ONLINE Presented by Ralph R. Zerbonia from a Presentation Created by Eric Boocock Technology Specialist Microsoft Dynamics CRM Online Blog

Ralph@UniverseCentral.comhttp://www.universecentral.com

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Microsoft Dynamics CRM Online Demonstration

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