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Social media strategy + tactics + tools

Presented by Demetrio P. Maguigad

Welcome

What we will be covering:

Strategies and overview of the Social Web

Tactics: Things for the day-to-day

Tools: Which ones? How do we best use them?

Why Social Media?

While it has taken Television 13 years to reach a market audience of 50 million

It took Facebook only 2 years

If Facebook were a country, it would be the third largest in the world!

Why Social VIdeo?

Less then 60 secs = average time spent on a site with text only. 6 mins = average time spent on a site with video.

Less then 10% of visitors to your site read everything you have to say. 65% of visitors to a site with video watch to its completion.

Video ranks 3x higher in search engines then text.

MYTH

Social Media is FREE!

Although most online social media tools are Free of cost, to be successful you need to invest your time to be successful.

Strategy

First, What is Social Media + the Social Web?

Well, it’s kind of like…

Strategy

First, What is Social Media + the Social Web?

Well, it’s kind of like… The High School Dance… or any other Social Gathering

PreparationPresentationInteractionListening & MonitoringParticipatingSharing

Have a plan

“Think Strategically, Act Tactically…”

Define your goals

FOUR BASIC GOALS OF ONLINE COMMUNICATION:

To Inform: addressed to people who are already looking for you.

To Educate: addressed to people who may not be looking for you but would like to build their knowledge base.

To Persuade: addressed to people who do not have an opinion about you or who may disagree with you.

To Appeal to the Emotions: addressed to a wide audience

GoalsYou should be able to quantify or qualify real measurable results

Your goals should always support your organization’s mission

Acquire the appropriate tools to measure your success

MYTHIf you build it (website, blog, facebook page), they will come…

People will not visit you online unless you first have a strategy to invite them there.

Tactics

MANAGEMENT

Develop a Social Media Policy

Monitoring

Push + Pull

TOOLS

Do I need to be on every social network? How do you choose which one’s to use?

How do you fix a broken sink?

Choosing your tools

Identify the problem or issue first

Establish a plan and define your goals

Identify the tools to help you reach your goals

Facebook

Profiles

Pages

Causes

Facbook Ads

Other networks and social platforms

LinkedIn

Twitter

MySpace

FourSquare

Others

Twitter

Follow

Listen in

Converse

Hashtags

URL shorteners

Anatomy of a Tweet

RT @mattkoltermann: #11ntc wireless internet #fail video from @ntenorg...love! http://bit.ly/edhy7r

Using a social media dashboard

Social Management

Hootsuite

Tweetdeck

Seesmic

Broadcasting

Creating and Sharing Content

Youtube + Vimeo

Blogging: Wordpress + Typepad + Blogspot

Live Broadcasting: Cover it Live + uStream + Qik

SEO + Metrics

Search Engine Optimization

Analytics Tools

SEO

Organizing your blog and website

Adding Tags and Categories

Meta Data

Adding Links

Keep Content Fresh

BRINGING IT ALL TOGETHER

Think Strategically—Have a plan

Understand tactics to manage your time and make the most from your online communicating

Define what needs to be done first, then choose your tools

Identify how you’ve made an impact by using metrics

Q + A

Social media strategy + tactics + tools

THANK YOU!

Demetrio P. Maguigad

demetrio@newstips.org

Follow @dmaguigad + @npcommunicator

www.communitymediaworkshop.org

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