Peak Email

Peak Email {A Fairy Story}

1. Communication

E-mail

In the early 90s, there was E-mail. A few people used it and it was good.

E-mail

In the early 90s, there was E-mail. A few people used it and it was good.

First you needed to work for an institution (such as a university) to get an email account. Then you could get one on AOL or Compuserve. Then came Hotmail.

E-mail

In the early 90s, there was E-mail. A few people used it and it was good.

First you needed to work for an institution (such as a university) to get an email account. Then you could get one on AOL or Compuserve. Then came Hotmail.

But just because you can use email doesn’t mean that you should.

E-mail Instant Messaging

If E-mail is e-mail then instant messaging is e-whispering.

E-mail Instant Messaging

If E-mail is e-mail then instant messaging is e-whispering. Or e-passingnotesatthebackofthe class.

E-mail Instant Messaging

It took about 10 years for instant messaging to get inside organisations.

If E-mail is e-mail then instant messaging is e-whispering. Or e-passingnotesatthebackofthe class.

Blog

E-mail

If E-mail is e-mail then blogs are e-ranting. With the right of reply.

E-mail

If E-mail is e-mail then Twitter is e-rantingatthebackoftheclasswiththerightofreply.

Blog

E-mail Instant Messaging

Open

Closed

Heavy Lite

Blog Twitter

E-mail Instant Messaging

Open

Closed

•Leaves a record•Works with a small # ofconversation participants

•Good for paragraphs / argument

•Leaves a record•Driven by voice of blogger•Interaction thru comments& with other blogs

•Conversational•Immediate•Works with a small # ofconversation participants

Heavy Lite

•Conversational•Immediate•Driven by voice of writer•Interaction with other writers

2. Collaboration

E-mail

To E-mail we added Word (& Excel & Powerpoint).

E-mail

To E-mail we added Word (& Excel & Powerpoint).

And we turned on “Track Changes”.

To E-mail we added Word (& Excel & Powerpoint).

E-mail

And we turned on “Track Changes”.

E-mailE-mailE-mailE-mailE-mail

To E-mail we added Word (& Excel & Powerpoint).

E-mail

And we turned on “Track Changes”.

E-mailE-mailE-mailE-mailE-mail

Oh dear.

E-mail

And some of these documents we put on intranets & internets. But we couldn’t edit them there. Until…

HTML

HTML Wikis

E-mail

Open

Closed

Receiver Read-only

Receiver Read & Write

HTML Wikis

E-mail Word

Open

Closed

Receiver Read-only

Receiver Read & Write

•Presents formatting & attachments

•Often cannot be edited by readers

•Presentation formatting & attachments is unreliable

•Readers can respond but not edit original

•Presents formatting & attachments

•Readers can edit documents

•Editing co-ordinated

•Presents formatting•Readers can edit documents

•Editing unco-ordinated

3. Notification

E-mail

E-mail has been a tool for receiving updates for some time.

E-mail

E-mail has been a tool for receiving updates for some time.

Along with everything else it does.

E-mail RSS

RSS can offer a dedicated channel for updates from websites, blogs & wikis.

E-mail RSS

E-mail RSS•A mix of one-way and two-way communication

•Can be hard to locate content from a specific source

•Dedicated one-way channel for content updates

•Easy to locate content from a specific source

To Conclude

E-mail

Instant

MessagingWikis

Twitter

HTML

Blogs

RSS

E-mail: It’s not bad. It just needs to know its place.