Perspectives on mobile delivery - case study

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Case study section of the presentation by Gill Needham at University of Bath on 12th July.

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Perspectives on mobile delivery

Case study

Cake and conversation: the power of a library in your hand

Mobilising Open University Library Services: the story so far….

Gill Needham, Associate Director (Information Management & Innovation) The Open University Library

Running fast to keep up

http://www.flickr.com/photos/wwarby/4782863110/

Looking for evidence

0 10 20 30 40 50 60 70 80 90

% of respondents

Opening hoursLocation map

Contact information

Library Catalogue (OPAC)

Borrowing record

Reference collection

Electronic journal article

Electronic databases

Electronic books

Study aids/tutorials

List of new books/resources by subjectBooking library training sessions

Which resources and services would you find most useful to access on a mobile phone?

Cambridge University The Open University

2009: Arcadia @ Cambridge

2007/2008

2010: monitoring use

Three device model categories

High end Smart phones Feature and basic web phones

iPhones, Android phones, Palm Pre

Blackberry, Nokia smartphones, Windows mobile, etc.

Web-enabled flip phones

Large touch screens, sophisticated web capabilities

May lack touch screen and some CSS and JavaScript capabilities.

Small screens, low web functionality

NCSU Libraries (2010) Library in Your Pocket: Strategies and Techniques for Developing Successful Mobile Services. EduCause. http://net.educause.edu/ir/library/powerpoint/LIVE101.ppt

2007 to 2010 – single version 2011 version – three device model

2011: redevelopment

New mobile One stop search

Mobile OU Library website: v2 (In development) Recommendations

Course(s) based recommendations

Similar articles based recommendations

Similar search terms based recommendations

Mobile OU Library website: v2 (In development) List of mobiles friendly databases

Mobile OU Library website: v2 (In development) Web chat

2012: MACON Mobilising Academic Content Online

1.  Mobile discovery interface (using the EBSCO API)

2.  Mobile authentication bookmarklet tool

3.  Good practice toolkit for publishers and libraries

http://www.open.ac.uk/blogs/macon Twitter hashtag: #OUMACON #mlibs

Challenges

http://www.flickr.com/photos/mellis/3679081875/

Sustainability

http://www.flickr.com/photos/steveabraham/5672773949/

Content

http://www.flickr.com/photos/vialbost/4692123965/

Devices, devices

http://www.flickr.com/photos/floridamemory/7026619371/

Access & authentication

http://www.flickr.com/photos/usnationalarchives/4266497464/

What have we learned?

http://www.flickr.com/photos/national_library_of_australia_commons/6173548853/

Don’t go it alone..

http://www.flickr.com/photos/usnationalarchives/4011632613/

Mobile VLE

Other mobile projects at the OU

Chinese characters – first steps

Virtual microscope

Storytelling app

…the sincerest form of flattery