Peter Diedrich’s Presentation at eComm 2009

2

Mobivox|PL

Voice PlatformIntelligent RelationshipsComplete Partner Tools

Ecomm 2009

A RefresherA Refresher

3

A RefresherA Refresher

4

Multilingual Voice User InterfaceInterface

(VUI)

Multilingual Voice User InterfaceInterface

(VUI)

Hosted Contact Storage &

Management

Hosted Contact Storage &

Management

Network Agnostic Infrastructure/

Back-end Services

Network Agnostic Infrastructure/

Back-end Services

MOBIVOXMOBIVOX||PLPL at a Glance at a Glance

Mobile

Landline

IM Client

Mobile

Landline

IM Client

MobivoxTermination

or

PartnerTermination

or

Mixed

MobivoxTermination

or

PartnerTermination

or

Mixed

Mobile or

Landline

(all models)

Mobile or

Landline

(all models)

HostedAddress Book

Multilingual

VUI

Value Added Services

From Any

Device

From Any

Device

Over Any NetworkOver Any Network

To Any DeviceTo Any Device

6

Key LearningsKey Learnings

MOBIVOXMOBIVOX||PLPL VUI

Builds a user relationship

A wealth of intelligence

MOBIVOXMOBIVOX||PLPLDatabase

7

New way of doing thingsNew way of doing things

MOBIVOXMOBIVOX||PLPL VUI

Builds a user relationship

Voice-based interactions combined with existing data and intelligence,

form a unique set of CRM processes

CRM OVERVOICE

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Dialog Insertion

OutboundNotification

EducateEducate

PromotePromote

NurtureNurture

ConvertConvert

Voice is a powerful tool for partners’ CRM processes

CRM OVERVOICE

MOBIVOXMOBIVOX||PLPL Database

MOBIVOXMOBIVOX||PLPL VUI

> New, Existing & Prospective Users

CRM OVERVOICE

9

DEMO

CRM OVERVOICE

Sample applicationSample application

Complete Partner ToolsComplete Partner Tools

Offer Management

Offer Management

ProvisioningOver Voice

ProvisioningOver Voice

Easy to Create Offers

Easy to Ramp Users

Easy to Engage Users

A complete set of voice tools to augment

a partner’s CRM activities

CRM OVERVOICE

Contact usContact us

MOBIVOX Montréal

651 Notre-Dame West, Suite 550

Montréal, Québec, H3C 1H9 Canada

www.mobivox.com

blog.mobivoxpl.com

(514) 667-0849

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Peter Diedrich | CEO peter.diedrich@mobivox.com