Phillip coxwell

Managing a large number of editors in

Cascade(Teaching a man to fish)

Give a man a fish and you’ll feed him for a day

Teach a man to fish and you’ll feed him for a

lifetime.

It’s all about EDUCATION

How I educate Tutorials

Written Video

User Manual User Support

Tutorials Use both written and video to make learning

easier for different learning styles Tutorials are short and to the point

Easier for users to use over and over Easier to update when needed

Mostly cover topics that are specific to our website

User Manual Basically the same as the tutorials with a few

differences Text Only. Users can print this out and keep it

near so it is readily available Not updated as regularly as Tutorials, but

procedures usually do not change that dramatically

Have received good feedback on this method

User Support This is the hardest with a department of one Most user support is handled through

email/phone If Tutorials are up to date, it is simple to

direct most user support inquiries to a specific Tutorial

Last resort is to schedule a meeting, however it is not a bad idea to check in with editors every now and then

Workshops/Classes

Traditional – teach in person Webinar – Adobe Connect, GoToMeeting, etc Weekly online Q & A

Methods of Managing Editors

Permssions Control what editors can see/edit Place users into groups and give appropriate

access by group This makes it easy to give appropriate

permissions to new editors as well as take permissions away

Giving permissions by individual user Necessary in some situations, slightly more

difficult to set up

Workflows Control content through approval process

Great idea for student groups, or approval of news articles, announcements and events.

Can seem too restrictive to Faculty

Questions?

Final Slide

http://www.auburn.edu/cosam/conference

Phillip Coxwellcoxwept@auburn.edu

@philpepe