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Fast growing company with large ambition and a taskforce of 150 employees, EBRC is ideally located in Luxembourg, gateway for companies wishing to develop in the European and International markets.
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EBRC.COM
Discover our awards and certifications
TRUSTED DATA CENTRE, CLOUD & MANAGED SERVICES
Conquer the world
from Luxembourg
2
EBRC (European Business Reliance Centre)
Positioning Luxembourg as the European Digital fortress in the heart of EuropeFast growing company with large ambition and a taskforce of 170 employees, EBRC is ideally located in Luxembourg, gateway for companies wishing to develop in the European and International markets.
Your One-Stop-Shop partner providing ICT Trusted Services to boost your businessAware that confidence & transparency are key factors, EBRC provides guarantees at all levels and is involved in international certifications processes.
«We play and act on the International market and are committed to make Luxembourg the place to be when it comes to the digital economy. The company aims at becoming a European Centre of Excellence in the Management of Sensitive Information. To position ourselves as a Trusted end-to-end partner, we offer a wide range of certifications such as ISO 27001, ISO 20000, ISO 9001, ISO 14001, ISO 50001, Tier IV and PCI DSS Level 1», Yves Reding, EBRC CEO.
OUR BUSINESS IS ORGANISED AROUND SIX STRATEGIC OFFERS
• Best Data Center Facilities Management 2015, Uptime Institute (Uptime Institute, USA)
• Cloud & Managed Services Provider of the Year 2014
• Best Cloud Service for the Public Sector 2014, EuroCloud
• Best Healthcare Advisory Firm 2014 (IT, Organisation & Operations), HealthCare Summit
• Best WorkPlace 2014 & 2015
• ICT Company of the Year 2013
• Managed Services Provider of the Year 2012 & 2013
• Best Case with TrustedCloudFactory 2013, eco internet awards (Germany)
• Best Case Study Example of Cloud Services for the Private Sector 2013, EuroCloud
• European Award for Cloud Services 2012, BroadGroup Data Centre Europe (London)
• Outstanding Contribution to Luxembourg ICT 2012 & 2014
TrustedAdvisory Services
TrustedManagedServices
TrustedCloudEurope
TrustedSecurityEurope
TrustedResilienceServices
TrustedData Centre Services
Our international awards recognise EBRC best practices and successes
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Discover our solutions for your industry
Banking & Finance “Professional of the Financial Sector, EBRC is a Trusted Partner delivering ICT Managed Services to the financial sector and in compliance with all the standards related to the management of sensitive information as defined by the financial services regulator, the CSSF (Commission de Surveillance du Secteur Financier, Luxembourg).”
CIO of a large European Insurance Company
e-Business“EBRC One-Stop-Shop “Trusted Services Europe” give e-Business institutions clear security. EBRC provides us the guarantees for providing solutions, hosting, set-up and management of the whole infrastructure backed up with PCI DSS Level1, ISO 27001, ISO 20000, ISO 9001 certifications.”
CEO of a German e-Payment company, active in the European market
Gaming“If you aim to develop in the European market, EBRC is the Data Centre partner of choice able to offer the most secure and stable environment, availability, low-latency connectivity, scalability and high bandwidth, crucial criteria to deliver the best gaming experience those players worldwide are looking for.”
Testimonial of a major gaming company, located in Seattle (USA)
BioTech & Health“EBRC TrustedCloudEurope is a very innovating, open, easy and reliable method of access for all the healthcare stakeholders. EBRC proves its TrustedCloudEurope solution is secure for the most sensitive information (biological samples data, DNA, patients records, etc.)”
Eurocloud Europe jury, Best Use Case of Cloud Services for the Public Sector, Paris
Innovation“All startups have a common objective to make the ideas meet the market quickly. With EBRC TrustedCloudFactory, they are able to automate the full life cycle in only a few weeks. TrustedcloudFactory allows the deployment of a customised PaaS, dedicated to their needs and based on standard tools, process and infrastructure.”
CIO of a Car-Sharing startup, active in the German market and targeting a pan-European development
Trusted Services Europe
Guidance and advisory in the management of operational risks, information security, business continuity, IT services and IT OutsourcingOur pragmatic risk based consulting approach includes a coherent understanding of your critical business functions, the analysis of risks and vulnerabilities which could impact your operational systems as well as your strategy for organisation and development.
TrustedAdvisory Services
• Agile ICT Outsourcing from single component to integrated solutions
• Continuous Improvement Program• Performance Management• 24/7 support of critical business processes
• Project Management : customisation, migration, integration
• Service Level Agreement (SLA) & Key Performance Indicators (KPIs)
• Dedicated Service Account Management
ICT Agile Services to boost your business“Trusted Managed Services” enable you to boost your core business while EBRC manages the day-to-day ICT operations.
EBRC calls upon 15 years of experience to provide mature and agile ICT Managed Services using ITIL best practices.
Our value added proposition ensures the alignment of the service with the Client’s business needs. Industrialised delivery is a key point in providing efficient & cost-effective Managed Services, which are based on our ISO 20000 IT Service Management framework commitments.
TrustedManagedServices
• Governance, Risk, ComplianceRisk Assessment, Business Impact AnalysisISO 27005 certified Risk ManagersInformation Security Management System(ISO 27001)PCI DSS compliance assistanceCISO assistance
• Business Continuity ManagementBased on DRII and BCI best practicesBCP strategyCrisis Management
• Security Advisory ServicesPenetration testing (OSSTMM & OWASP)Security & Compliance audits & awarenessForensicsSecurity Log Management
• Data Centre Advisory ServicesPhysical auditConception & Design (Accredited Tier Designers and Specialists)Data Centre performance & efficiency
• ICT Outsourcing & Performance AdvisoryLean Six Sigma certified engineersITIL Service Management frameworkService Level Management
• IT Transformation – Cloud Readiness AssessmentMulti-disciplinary team: IT architects, Project Managers, Security consultantsGap AnalysisEnd-to-end assistance
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Trusted Services Europe
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Technology as a Service, enabling fast & secure business deploymentEBRC’s exclusive “Trusted Cloud Europe” includes a full 24/7 service, which gives its clients greater flexibility, security and quality of service.
“Trusted Cloud Europe” is operated by EBRC, unique end-to-end provider, in a certified environment (PCI DSS Level 1, ISO 20000, ISO 27001, ISO 9001).
EBRC’s objective is to reduce its client’s Total Cost of Ownership (TCO) through industrialisation.
• High Availability
• Around the Clock end-to-end Service
• Cloud Security Alliance alignment (CSA)
• Security & Risk Management culture (ISO 27001, PCI DSS Level 1)
• Managed / Unmanaged offer
• Structured and Standardised Services (ISO 20000)
• Deployment models : private, public, hybrid (Managed or UnManaged)
TrustedCloudEurope
Managed Security Services to safeguard your business“EBRC Trusted Security Europe” and its “Managed Security Services” (MSS) enable our clients to focus on their core business while we take care of their IT infrastructure and the related threats to data and communication.
Our value added proposition takes the benefits of the long history of EBRC in Managed Services, where security was already scoped in. The business line is open to any regular business whatever the infrastructure model (premised based, Cloud based).
TrustedSecurityEurope
• 24x7 Service• Monitoring Security• Management Service• Service Level Agreement (SLA)• Dedicated Service Account Management• High Availability• Security & Risk Management culture
(ISO 27001, PCI DSS Level 1)
• Based on Tools, Processes and People• Based on 15 years of experience in the ICT
Managed Services using ITIL best practices• Trusted Managed Security Services• Vulnerability Management (ITrust)• Cybersecurity & Forensics as-a-Service
(EnCase, Guidance Software)
Trusted Services Europe
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An advanced ICT environment to support your businessEBRC is the sole ICT provider with 3 Tier IV certified Data Centres (Uptime Institute, USA).
EBRC’s 5 interconnected Data Centres (17.000 m2) use the latest technologies and are designed to maximise the security and the availability of critical information whilst ensuring a minimal carbon footprint.
Our offers are scalable from racks to private suites and our dedicated “Trusted Data Centre Services” give a head start to developing your business.
• Multiple Tier IV certified Data Centres • 17.000 m2 of flexible & scalable IT
infrastructure• 24/7 advanced Data Centre Services• 36 MW power availability• 100% Green energy
• Worldwide connectivity • Largest neutral Carrier Hotel in Luxembourg• European broadbrand connectivity
TERALINK• High quality connectivity
(low latency)
TrustedData Centre Services
Overcome increasing risks and uncertainty Tomorrow’s world will be based on information. But the future is becoming increasingly uncertain. In these uncertain times, EBRC’s mission is to provide resilience, agility and “certainty” to its Clients, offering a complete range of ICT tailored services on an “on-demand” basis.
“Trusted Resilience Services” allow our clients to rapidly adjust and respond to internal or external threats, especially operational risks, and remain focused on their core business.
• 3 Business Recovery Sites, SLA 2 hours
• 1.000 fully equipped workplaces
• Trading rooms
• Financial Feeds Recovery
• Emergency Command Centres
• Mutualised Recovery Platforms
• Trusted Backup & Recovery Services
• Security Management
TrustedResilienceServices
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LUXEMBOURG, INTERNATIONALLY ORIENTED CAPITAL
- Founding Member of the EU / major International Organisations
- Home to many EU Institutions and Organisations
- Home to many worldwide Company Headquarters
- Leading Finance Centre
- Confidentiality & Security culture
A STRATEGIC EUROPEAN LOCATION
- The heart of Europe’s Golden ICT circle
- Land locked between Germany, France and Belgium
- Access to 60% of EU GDP in less than 1 hour’s flight
- Stable social & political environment
- Commercial neutrality
- EU Capital at the cutting edge of e-Commerce, Internet & content distribution
A STIMULATING FINANCIAL, TAX & REGULATORY ENVIRONMENT
- AAA rating and a stable outlook
- The lowest Government debt level in Europe: <20% of GDP (EU average: 82%)
- Healthy budget tradition: <1% of GDP budget deficit
- No. 1 Investment Fund Centre in Europe (2nd worldwide behind USA)
- Specific tax tegime for Intellectual Property (IP) and R&D
- Competitive tax environment, investment tax credits, fiscal incentives
- No double taxation
- CSSF regulation (Commission de Surveillance du Secteur Financier)
- Service-based economy
- National Cloud Regulation: Data Returned in case of bankruptcy
A SUPPORTING AND BUSINESS-FRIENDLY GOVERNMENT
- Proactive and business-supportive Government
- Minimal Bureaucracy
- Consistency & Stability
- ICT, Entertainment & Media, BioTechnology & Health, eBusiness active promotion
A HIGHLY SKILLED & SPECIALISED WORKFORCE
- Luxembourg, expert at importing knowledge (44% cross border commuters)
- Multilingual & Multicultural: LU, EN, FR, DE, PO
- Highest concentration of IT specialists
- Most productive workforce in the EU
A prime business ecosystem
Why Luxembourg ?
8
Trusted Data Centre Services
- Worldwide premiere
• 3 Tier IV Design certified Data Centres
• 1 Tier IV Constructed Facility Data Centre, soon 2 (in progress, Q1 2015)
- 17.000 m² of flexible & scalable IT infrastructure
• Tier IV certified surface: 15.000m²
- High Performance, redundant private network
- Redundant Dynamic UPS Systems up to 2x(N+1)
- 36 MW power availability
- Private IT Rooms, dedicated racks & half-racks
- 24/7 advanced Data Centre Services
5 INTERCONNECTED DATA CENTRESHIGHLY SECURE DATA CENTRE ENVIRONMENT
Flexible and scalable “world-class” hosting solutionsResilience
Centre Luxembourg
City 1
Resilience Centre
Luxembourg City 2
Resilience Centre Luxembourg West
Resilience Centre Luxembourg South
European Reliance Centre East
Premium design Tier II Tier III Tier IV Design certifiedTier IV Design certified
Tier IV Constructed Facility certified
Tier IV Design certified
Tier IV Constructed Facility certified
(in progress, Q1 2015)
Dedicated business
suites & shared IT rooms500 m2 1.000 m2 5.000 m2 5.000 m2 5.000 m2
UPS Systems Static UPS systems
Redundant D-UPS systems 2*N
Redundant D-UPS systems 2*(N+1)
Redundant D-UPS systems 2*(N+1)
Redundant D-UPS Systems 2*N IP-Bus
Electrical Power 320 W/m² 600 to 720 W/m² 750 to 1.000 W/m² 1.000 to 4.000 W/m²(subject to availability)
1.000 to 2.000 W/m²(subject to availability,
more on request)
Business Continuity Positions - - Up to 500 Up to 500 Information on request
Broadband connectivity
The largest Carrier Hotel in Luxembourg, 100% resilient with high speed connectivity (TERALINK)
International Telco ProvidersTier I ISP
Luxembourg Commercial Internet eXchange (LUCIX)
Prof. Michael RotertChairman of the Board
Bernd DürrAuditor CEO
Harald A. Summa
eco – Association of the German Internet Industryhereby awards the
Datacenter Star Audit rating of
five eco Datacenter Stars (Interconnected Site)
to
ebrc
INTERCONNECTED SITE
for its above named data centers in Kayl, Windhof and Betzdorf
persuant to the audit on 13-14 August 2013.
Cologne, 11 September 2013
Monika GraßAuditor
Jörg MißlingAuditor
WE ARE SHAPING THE INTERNET.
Ass
oci
atio
n o
f th
e G
erm
an I
nte
rnet
In
du
stry
ebrc Resilience Centre Luxembourg Southebrc Resilience Centre Luxemburg West
ebrc European Reliance Centre East
APPROVEDENERGY EFFICIENTDATA CENTER
9/2013 − 9/2015
Prof. Michael RotertChairman of the Board
Bernd DürrAuditor CEO
Harald A. Summa
eco – Association of the German Internet Industryhereby awards the
Datacenter Star Audit rating of
five eco Datacenter Stars (Interconnected Site)
to
ebrc
INTERCONNECTED SITE
for its above named data centers in Kayl, Windhof and Betzdorf
persuant to the audit on 13-14 August 2013.
Cologne, 11 September 2013
Monika GraßAuditor
Jörg MißlingAuditor
WE ARE SHAPING THE INTERNET.
Ass
oci
atio
n o
f th
e G
erm
an I
nte
rnet
In
du
stry
ebrc Resilience Centre Luxembourg Southebrc Resilience Centre Luxemburg West
ebrc European Reliance Centre East
APPROVEDENERGY EFFICIENTDATA CENTER
9/2013 − 9/2015
Prof. Michael RotertChairman of the Board
Bernd DürrAuditor CEO
Harald A. Summa
eco – Association of the German Internet Industryhereby awards the
Datacenter Star Audit rating of
five eco Datacenter Stars (Interconnected Site)
to
ebrc
INTERCONNECTED SITE
for its above named data centers in Kayl, Windhof and Betzdorf
persuant to the audit on 13-14 August 2013.
Cologne, 11 September 2013
Monika GraßAuditor
Jörg MißlingAuditor
WE ARE SHAPING THE INTERNET.
Ass
oci
atio
n o
f th
e G
erm
an I
nte
rnet
In
du
stry
ebrc Resilience Centre Luxembourg Southebrc Resilience Centre Luxemburg West
ebrc European Reliance Centre East
APPROVEDENERGY EFFICIENTDATA CENTER
9/2013 − 9/2015
1 2 3 4 5
So many Data Centres in Europe... Who can you trust?
TRUSTED DATA CENTRE, CLOUD & MANAGED SERVICES
FAIRY DATA CENTRE
STONE AGE DATA CENTRECHEESY DATA CENTRE
BANKRUPT DATA CENTRE
EXPLOSIVE DATA CENTRE
RISKY DATA CENTRE
for sale
RED HOT DATA CENTRE
for sale
WHOLESALE DATA CENTRE
for sale
for sale
for sale
for sale
for sale
for sale
TRUSTED DATA CENTRE
SERVICES
Discover our awards and certifications
10
High-level Connectivity
- Teralink International Backbone
- >30 national and international operators including Tier 1 Internet Service providers
- Luxembourg Commercial Internet eXchange (LUCIX)
- IP capacity from various Tier 1 upstream providers / IP transit burstable
- Trans-European Fibre Optic Network
- Points of Presence (PoP) in the major European countries
- High Capacity fiber connections to European hubs
- Various Satellite Uplink Facilities
- Redundancy, highest quality & security
- Ultra-low latency hub
- Network stability
- LTE Mobile Network
- Dark Fiber widely available
- ICT “One-Stop-Shop” solutions
- Leading Data Centre location in Europe
- Advanced power supply systems
- Low & reliable electricity prices
- Advanced green thinking
CUTTING EDGE ICT INFRASTRUCTURES & NETWORK
LOW LATENCY TIMES
Brussels
Frankfurt
London
Amsterdam
Paris
Luxembourg
Strasbourg
3,5 ms
4,5 ms
8 ms
6 ms
4,8 ms
4,8 ms
11
International Certifications & Awards
CERTIFICATIONS
AWARDS & MEMBERSHIPS
Prof. Michael RotertChairman of the Board
Bernd DürrAuditor CEO
Harald A. Summa
eco – Association of the German Internet Industryhereby awards the
Datacenter Star Audit rating of
five eco Datacenter Stars (Interconnected Site)
to
ebrc
INTERCONNECTED SITE
for its above named data centers in Kayl, Windhof and Betzdorf
persuant to the audit on 13-14 August 2013.
Cologne, 11 September 2013
Monika GraßAuditor
Jörg MißlingAuditor
WE ARE SHAPING THE INTERNET.
Ass
oci
atio
n o
f th
e G
erm
an I
nte
rnet
In
du
stry
ebrc Resilience Centre Luxembourg Southebrc Resilience Centre Luxemburg West
ebrc European Reliance Centre East
APPROVEDENERGY EFFICIENTDATA CENTER
9/2013 − 9/2015
Prof. Michael RotertChairman of the Board
Bernd DürrAuditor CEO
Harald A. Summa
eco – Association of the German Internet Industryhereby awards the
Datacenter Star Audit
rating of
five eco Datacenter Stars (Single Site)
to
ebrc
SINGLE SITE
for its data center ebrc European Reliance Centre East in Betzdorf
persuant to the audit on 13-14 August 2013.
Cologne, 11 September 2013
Monika GraßAuditor
Organizational Security ★★★★★
Structural Building Security ★★★★★
Supply Security ★★★★★
Technical Security ★★★★★
Jörg MißlingAuditor
WE ARE SHAPING THE INTERNET.
Ass
oci
atio
n o
f th
e G
erm
an I
nte
rnet
In
du
stry
APPROVEDENERGY EFFICIENTDATA CENTER
9/2013 − 9/2015
ISO 9001
BUREAU VERITASCertification
ISO 27001
BUREAU VERITASCertification
Reliance Centre EastResilience Centre SouthResilience Centre West
OUTSTANDING CONTRIBUTION TO LUXEMBOURG ICT 2014CLOUD & MANAGED SERVICES PROVIDER OF THE YEAR 2014ICT COMPANY OF THE YEAR 2013MANAGED SERVICES PROVIDER OF THE YEAR 2013MANAGED SERVICES PROJECT OF THE YEAR 2012OUTSTANDING CONTRIBUTION TO LUXEMBOURG ICT 2012BEST COMMITMENT FOR EUROPEAN DATACENTER SERVICES 2011OUTSTANDING CONTRIBUTION TO LUXEMBOURG ICT 2010BEST COMMITMENT FOR EUROPEAN DATACENTER SERVICES 2010BEST INFORMATION SECURITY & DATA MANAGEMENT COMPANY 2009BEST HOSTING & MANAGED SERVICES PROVIDER 2009BEST INFORMATION SECURITY & DATA MANAGEMENT COMPANY 2008BEST HOSTING SERVICE PROVIDER 2008BEST INFORMATION SECURITY PROVIDER 2007
LUXEMBOURG AWARDS
LUXEMBOURG AWARDS
EUROPEAN AWARD FOR CLOUD SERVICES 2012BEST REGIONAL EUROPEAN DATA CENTRE FACILITY 2010BEST MANAGED SERVICES PROVIDER 2009BEST RISK MITIGATION SERVICE PROVIDER 2009BEST DATA CENTRE EUROPE OPERATOR 2008
LAURÉAT 2011
EUROPE
Best Case Study for Public Sector
Services 2011
Best Case Study Example of Cloud
Services for the Private Sector 2013
Best Cloud Services for the Public Sector 2014
LUXEMBOURG
Best Healthcare Advisory Firm – ITBest Healthcare Advisory Firm – Organisation and operations
Check Out our Featured Case Studies on EBRC.com
Banking& Finance
InternationalInstitutions
e-Payment
BioTech & HealthCare
Media
e-Commerce
Trusted IT Services EuropeInnovate & Conquer the European Market
TrustedAdvisory Services
TrustedManagedServices
TrustedCloudEurope
TrustedSecurityEurope
TrustedResilienceServices
TrustedData Centre Services
3 TIER IV certified Data Centres ISO 27001ISO 20000| | | |ISO 9001 PCI DSS Level 1
Annonce_Europe_A4_EBRC_2014.indd 1 28/11/2014 15:31
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