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THE COMPANYMORE FLEXIBILITY THROUGH DECENTRALIEZD STRUCTUR
10.08.2011
Company Presentation 2
A Team with many years of experienceWho we are
Sabienzia is a dynamic and international enterprise that combines a team with more than 20 years of expertise in the area of teleworking, unified communication, virtualization, advanced analytics and IT for green. We are committed to create paperless solutions.
10.08.2011
Company Presentation 3
VIDEO: Call Center showcase
A Team with many years of experienceWhat we do
We develope innovative telecommunication technologies to achieve labor-, social- and environmental goals. Less commuting to the workplace and working with motivated talents means not only higher performance but more important: less waste!.
A complete SUITETo effectively orchestrate decentralized networks
5
Talent Media Center
Talent Media Interface
Sabienzia Secure Desktop
Communicator
Diagnose Tool
6
LABS
IP-TrendsVoIP Minutes vs PSTN Minutes
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Skype now represents over 20% of ALL international
traffic
VoIP service market reached $49.8 billion in 2010, a 43% increase from $34.8 billion in 2008, and forecast services market to grow to $74.5
billion in 2015
IP-TrendsEnabling devices
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Talent Media Interface
Sabienzia Secure
Desktop
Communicator
Diagnose Tool
Sabienzia LABSTalent Media Mobile - Monitoring und Steuerung unterwegs
9
Sabienzia LABSDiagnose Tool – Measuring IT performance
10
Sabienzia LABSIP-Connect
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IP-Connect (Endkunden)
SIP-Communicator (Agenten)
Sabienzia LABSCase Lexware
12
IP-Connect Plugin
THE INTERACTIVE DIALOGUE PLATFORM
14
The Interfaces of IDPTMC and TMI
Admin Agents
Talent Media Center Talent Media Interface
Sabienzia Secure Desktop
Diagnose Tool
AdminReal-Time Management
AgentsReal-Time Interaction
SECURITY / DATA PROTECTION
• No hardware or special equipment required, just download and install
• The SSD is always automatically updated and as such always maintains already-installed
software to the most current standards. No costly hardware or software updates are
necessary.
• SSD is compatible with all current target systems (Citrix, windows RDP, website via VPN etc.)
• Simultaneous usage of multiple target systems is possible
• Individual rights profile management for every individual telework station.
• Lightning-fast switching between SSD and the “private” desktop
• Screen Timeout in IDLE status
• The SSD is a proprietary solution developed by our industry experts and security
specialists in order to meet the legal requirements of the data protection law in
accordance with the German Federal Data Protection Law §9.
18
Sabienzia Secure Desktop – SSDThe complete solution for data processing in telework places
Sabienzia Secure DesktopThe same PC with two different desktops
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„private“ Desktop: Sabienzia Secure Desktop:
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Optical Biometric Access Control To prevent identity manipulation
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Agents Live-Streaming via Webcam
eConcierge Live-Streaming via Webcam
Agent Video AuthenticationIntegrate Video-Streaming tool between Agent and eConcierge
22
Agents Live-Streaming via Webcam
eConcierge Live-Streaming via Webcam
Admin Video VerificationAccess authorization after identity check
eConcierge compares the stored photo with the agent Live Streaming before allowing access to the systems Database stored photo for identity
check.
Salim ChujfiChief Technical Officer
sc@sabienzia.com
HIT THE GROUND RUNNINGIN A NEW DIMESION OF COSTUMER DIALOGUE
We are glad to answer your questions at any time:
Qualified to the
German innovation
award 2011
THANK YOU FOR YOUR ATTENTION !
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