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How To Take The Crazy Out Of Your Company’s Process Flows
Jennifer AldrichUserExperienceRocks.com@jma245#psuweb
In the beginning, there were 5.
Image Credit: http://www.takemyway.com/guardians-of-the-galaxy-movie-release-dates-in-u-s-u-k-india-story-star-cast-wiki-and-hd-wallpapers/
Work in a tiny incubator. Discuss what you want to do next out loud
since everyone is sharing hand me down banged up desks in a tiny room.
Make the things you discussed exist.
Process Flow #1
We grew.
Process Flow #2
Photo Credit: https://www.flickr.com/photos/71217725@N00/182609361
We grew… a lot.
Process Flow #3: SalesForce Data
Assistance
All hell broke loose.
Process Flow #4: Grab A Feature… Repeat.
VP
Design
UX
UX Designer
s
Graphic Designer
UX Editors
Architects
Dev
Engineers Hosting
Break it up!
Process Flow #5: SCRUM!
Target Process
At a glance see who is doing what and when. Track burn down & project progress and make sure you’re on target for your deadlines as a team.
www.targetprocess.com
Wait… Who is doing what?!
Mobile Disruption
Sad Scrum.
Spotify… you changed our lives.
Spotify Engineering Culture (Part 1)https://vimeo.com/85490944
PM CMS Scrum
PM Mobile Squads
Process Flow #6: Scrum/Squad Hybrid
Trello
Freaking awesome for managing high level process flows. At a quick glance everyone can see what’s going on.
http://www.trello.com
Holy Projects, Batman!
PM Backlog Design Dev Release
d
Trello Boards
Next Up: The Magical Process Flow to End All
Process Flows
1. Product Management Identifies The Problem
2. Design Researches Possible Solutions &
Tech
Balsamiq
Fabulous rapid wireframing tool. Lets you crank out designs quickly, and cleanly.
Web or desktop based. Collaborative commenting and editing options.
http://balsamiq.com
3. Design Wireframes It Up
InVision App
Killer tool for creating prototypes out of high res images.
There’s a free version to get you started, then you can upgrade to a paid account if you love it. (Spoiler Alert: You’ll love it.)
Prototype all the things: Desktop, mobile, tablet, even smart watch apps!
www.invisionapp.com
4. Graphic Designer Creates a Prototype
SolidifyApp: Remote Testingwww.SolidifyApp.com
Silverback App: Moderated Testingwww.SilverbackApp.com
Survey Monkey: Remote User Research Surveyswww.SurveyMonkey.com
MailChimp – Manage remote testing campaignswww.mailchimp.com
5. User Research & Usability Testing Are
Conducted
6. Engineers Develop All Of The Things
7. Designers Conduct a UX Review
Slack
Amazing tool for team communication. It totally changed our team dynamic in a positive way.
There is a free version Warning: Addictive Tech!
www.slack.com
8. Product Owners: Monitor Progress, Communicate, Set
Expectations
PO: Communicate & Monitor
PM: ID Problem
Design: ResearchSolutions
Design: Wireframes, Prototypes,
Testing
Engineering: Develop
Design: Conduct UX
Review
Process Flow: Lucky #7
Questions?
Jennifer Aldrich@jma245http://UserExperienceRocks.com
Thank you!
Jennifer Aldrich@jma245http://UserExperienceRocks.com
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