Right scale enterprise solution

Cloud Management!

RightScale in the Enterprise Delivering Open and Proven Solutions

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Cloud Management!

The Cloud Opportunity

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Cloud Management!

Let’s define “Cloud” first…

On demand self service

Global access via API

Resource pooling

Rapid elasticity

Metered service

Public = Vendor infrastructure with utility pricing Private = Single-tenant infrastructure driven by an API Hybrid = Multi-vendor or public/private

An IT delivery model with: Several types of clouds:

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Cloud Management!

Shifting Expectations Drive New IT Imperatives

Increasing  Agility  

Rapidly  Evolving  Landscape  

Unprecedented  Scale  

•  Internal  customers  expect  instant  on  •  Driving  use  of  public  cloud  outside  of  IT  

•  Shi:  to  cloud  shakes  up  vendor  landscape  •  Heterogeneity  is  the  norm  •  Vendor  lock-­‐in  drives  prices  SW  prices  up  

•  Explosion  in  apps,  data,  users  •  Mobile,  social  and  big  data  increase  scale  •  IT  needs  to  do  more  with  less  

No  Wait  IT  

Workload  Libera=on  

IT  at  Scale  

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Cloud Management!

No Wait IT Expands Market Opportunities

Business  Opportunity  

Market  Window  

Time to Market

$£¥€

✖

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Cloud Management!

Workload Liberation Preserves Choice

Multi-Cloud filters!•  Geography"•  Cost"•  Performance"•  Features"•  Compliance"•  Security"•  Existing vendors"

"Internal Private"

"External"Private"

"Public"

"Hybrid  IT  is  the  new  IT  and  it  is  here  to  stay.”  

Gartner    

Cloud  Management  PlaKorm  

App

App App

App

App App

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Cloud Management!

Users  

IT at Scale Requires Curating Chaos

Data   Apps  

More users on more devices

More interconnected applications

More data collected, stored and analyzed

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Cloud Management!

Reduce IT labor costs and shorten SLAs

Remove IT from the critical path of service delivery

Ensure consistency with each application and service deployment

Self Service

Management Automation

Workload Standardization W

orkf

orce

Lev

erag

e

Increase server/admin ratio and delivers benefits of scale

Reduce capital and licensing requirements

Centralized Management

Smarter Virtualization C

apita

l Lev

erag

e Retain real-time visibility into resource allocation and line of business usage

Usage Metering

Cloud Infrastructure Gives the CIO Leverage

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Cloud Management!

The Cloud Challenge

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Cloud Management!

U=lity  Compu=ng  

What  IT  Management  Sees    

Chargeback/Billing  Runbook/Process  Automa=on  

Applica=on  Lifecycle  Management  Workload  Management  Configura=on  Management  Applica=on  Streaming  

Automa=on  

OS  Provisioning  

Virtualiza=on  GRID/HPC/clusters  

What  End  Users  See  

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Cloud Management!

Cloud Challenges You Face

•  Visibility

•  Standardization

•  Self-Service

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Cloud Management!

Visibility •  Shadow IT / Rogue IT / IT leakage

–  For every cloud project you know about, there may be 3-5 others you don’t know about (Forrester)

•  Not rebellion, but revenue & productivity –  Security and compliance –  Billing and chargeback

Business Unit 2

Business Unit 1 Marketing Site

QA Stage Prod Dev

SaaS Analytics Marketing Site

Chicago San Diego Tokyo Region n Region 1 Region z

Enterprise

Business Unit C

Business Unit B

Business Unit A

Retail platform w/ PII and PCI

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Cloud Management!

Standardization •  Cloud builds are everywhere

–  Machine image & workload sprawl –  Configuration language smorgasbord –  Almost limitless cloud deployment options

•  How can IT support this?

By 2016, more than 70% of large enterprises will choose a heterogeneous IT operations management vendor (rather than an infrastructure vendor) for

their cloud management platform to unify cloud investments through a single manager-of-managers style of management and control.

Donna Scott, Gartner

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Cloud Management!

Self-Service •  IT can be the hero, agility with control •  Provide standardized builds with

operational excellence

•  Legacy management approaches are not designed for cloud

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Cloud Management!

Cloud Management Requirements

Simplified provisioning

Access controls

& chargeback

No Wait IT

Public, private & hybrid

Heterogeneous

stacks

Scalable and automated

Highly available

Workload Liberation IT at Scale

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Cloud Management!

RightScale

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Cloud Management!

The Experts in Cloud Management More Applications

More than launched At Production Scale

Cloud deployments with On More Clouds

supported public and private cloud providers Since IaaS Began

Managing cloud deployments globally for

With a Strong Growth Platform More than employees, offices in countries, and in funding

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Cloud Management!

Enterprises Powered by RightScale

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Cloud Management!

No Wait IT at Lilly

Solution: •  IT Vending Machine •  Reduce provisioning time from

36,000 to 30 minutes •  Measure costs in cents per hour

for compute and storage

Requirements: •  Self-service access •  Deploy on selected IT resource

pools based on job and group •  Share best practices •  Consumption metering

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Cloud Management!

No Wait IT at Quest Requirements: •  Compliance and BAA •  Self Service, API driven •  Hybrid Cloud

Solution: •  Built self-service HashBang UI on

RightScale •  Use multiple clouds to power

Quest apps

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Cloud Management!

Workload Liberation at IHG

Solution: •  Host Chinese customer website •  Rapid elasticity using auto-scaling •  Consistent configurations for

development, test, and production

Requirements: •  Public and private clouds •  Geographic reach •  Scalable provisioning

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Cloud Management!

Workload Liberation at Zynga

•  1,000 servers launched in 24 hours •  100x increase in infrastructure in 2 years •  From 20% to 80% of workloads in

zCloud in 1 year

Zynga manages their public and private/hybrid cloud (zCloud) with RightScale – through a ‘single pane of glass’

“zCloud also integrates with the operational and management tools that have proven critical to our business, such as RightScale and CloudStack.”

Allan Leinwand, Zynga CTO Infrastructure Engineering

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Cloud Management!

IT at Scale: Pearson Requirements: •  Large scale, 3M+ students •  Single-tenant SaaS •  Multi-cloud •  Fast customer POC & onboarding

Solution: •  Clone-able, customizable

environments •  Consistent dev and production

environments •  AWS and Rackspace •  Ability to easily pilot and test

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Cloud Management!

Requirements: •  Rapid provisioning •  Unknown demands •  PCI compliance

Solution: •  Reproducible artist sites •  Scalable architectures •  Ecosystem of ISV vendors

IT at Scale at Sony Music

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Cloud Management!

Hybrid Cloud at Samsung SDS Requirements: •  Private cloud offering by ‘central

IT’ to business units •  AWS-like and AWS-integrated •  Low latency for data replication

Solution: •  Hybrid OpenStack & AWS cloud •  Additional ‘Availability Zone’ for

cost, HA, and performance •  Unified management with

RightScale

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Cloud Management!

The Reasons for RightScale

No Wait IT

Leading Cloud Expertise

Automation to Power IT at Scale

Workload Liberation

Unified Environment

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Cloud Management!

How RightScale Works

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Cloud Management!

What Does RightScale Deliver?

Pre-built ServerTemplates

Easy to

customize inputs

Access controls & chargeback

No Wait IT

12 public & private clouds

MultiCloud

Marketplace

Cloud-portable configurations

Auto-scaling & orchestration

Database managers

Resilient, secure

SaaS

Workload Liberation IT at Scale

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Cloud Management!

App & Web Servers

No Wait IT Cloud-ready stacks Self service with showback

Databases & Caches

And more…

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Cloud Management!

Workload Liberation

3 Private!Clouds! 9 Public

Clouds!

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Cloud Management!

IT at Scale

•  Auto-scaling and pre-built scripts to recover from performance degradation and isolated instance failures

•  High availability database architectures

•  Match your architecture to your applications’ availability requirements

Automated Environments Multi-cloud backup and failover

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Cloud Management!

IaaS

Bridging Apps and Infrastructure Dashboard

Hardware

Hypervisor

Cloud Infrastructure

Software

API

Private Clouds Public Clouds

Governance Controls

Usage and cost management Identity and access management Policy management

Configuration Framework

Service catalog Multi-cloud configuration management License management

Automation Engine

Resource monitoring Capacity management Deployment orchestration

MultiCloud Platform

Self-service provisioning Public, private & hybrid cloud abstraction Deployment-level resource management

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Cloud Management!

More Resilient & Secure •  Geographically

distributed across clouds •  Architected for hostile

environments

Data Optimized •  Largest repository of

data on cloud deployments

•  Best practice configurations

Agile Delivery •  Instant on •  Feature agility

Why SaaS Cloud Management Built for Multi-Cloud

•  Geographic reach •  Multi-vendor •  Hybrid •  Outage-proof DR

Cloud Management!

Additional Detail

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Cloud Management!

MultiCloud Platform Deployment-level abstraction •  Abstracts resources such as:

•  Virtual machines (instances) •  Storage (object storage, block volumes) •  Virtual networks (firewalls, subnets, VPNs, etc)

•  Abstracts providers: •  9 public cloud providers •  3 private cloud technologies

Self-service provisioning •  Click to launch or clone fully configured

servers and deployments

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Cloud Management!

Configuration Framework Configuration Management •  ServerTemplates™, RightScripts, hosted Chef •  Reproducible: Predictable deployment •  Dynamic: Configuration from scripts at boot time •  Multi-cloud: Cloud agnostic and portable •  Modular: Role and behavior abstracted from

infrastructure

Service Catalog •  Edit and customize to specific use cases •  Limit usage to certain users and

sub-accounts

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Cloud Management!

Application stack store •  Published by RightScale, partners, and users •  Images, scripts, recipes, and macros •  Versioned and supported License management •  ISV single billing and pay-per-hour billing •  Open source

MultiCloud Marketplace

Community

ISV Partners

RightScale

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Cloud Management!

Automation Engine Resource monitoring •  Server and application monitoring •  Alerts and escalations

Capacity management •  Auto-scaling

Deployment orchestration •  Database backup, failover, recovery •  Script execution •  Code deploys and patches

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Cloud Management!

Governance Controls Identity and access management •  Authentication, roles, permissions •  Umbrella accounts and sharing

Policy management •  Infrastructure audits and tracking •  Event and user audit events

Usage and cost management •  Cost tracking and quotas •  Real-time run rate projections

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Cloud Management!

Gartner Cloud Management Definition Access Management

Self-service interface [Self-service Lite UI]

Programmable interface [Widgets, Quickmonitors, Bookmarks]

Subscriber management

Identity and access management [Enterprise Manager, SAML & OpenID]

Service Management

Vendor, contract, and license management [Single billing, ISV ServerTemplates]

Service catalog [Library]

Service model

Configuration management [ServerTemplates]

Service level management

Availability and performance management [Monitoring, Alerts, Escalations]

Demand and capacity management [Autoscaling]

Metering, showback, and billing [Usage Estimates, Enterprise Report Manager]

Service Optimization

Policy management and optimization

Orchestration [CloudFlow Deployment Orchestration]

Abstraction layer to resource management tier [Multi-cloud API, Cloud Gateways]

Federation [Monitoring, logging, and alert data export]

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Cloud Management!

•  Cloud-specific services are managed locally •  In cloud or geographically nearby for high performance and low latency

•  RightScale core services are managed in global clusters •  Geographically distributed with highly available, replicated clusters

RightScale SaaS Architecture

Public Cloud A

Replicated

Public Cloud B

Public Cloud A

Public Cloud C

Public Cloud D

Private Cloud 1