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Thanksgiving is fast approaching, and with it the season of gratitude and thankfulness. (OK, and pie.) Expressing gratitude, scholars say, is actually good for us — decreasing depression and increasing happiness. But did you know that gratitude is also good for our companies? Gratitude is a key factor in employee well-being, organizational citizenship and pro-social behavior — all of which impact key metrics like employee engagement, retention and productivity. Join Globoforce’s Jennifer Sartor and Darcy Jacobsen as they show how gratitude can be a key ingredient in your organization’s recipe for success. Learn: Why thankful employees are happier employees. The ROI of employee gratitude. Key tips to encourage gratitude in your organization.
Citation preview
A recipe for a happier workplace
The Science of Gratitude
JEN SARTOR Sr. Product Marketing Manager
@globoforce
DARCY JACOBSEN Content Manager & Blogger
@darcyjacobsen
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GLOBOFORCE
Social recognition
Global reach (140 countries)
Powered by SaaS
Mobile access
Data-driven talent analytics
What we’ll cover:
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• How gratitude makes us happier • How gratitude makes us healthier • How gratitude makes us better employees • Why gratitude is good for the bottom line • The recipe for a culture of gratitude
Being thanked feels great! “I like being appreciated for the work I do.” 94%
6%
POLL QUESTION:
When were you last appreciated at work for a job well done?
A. Within the last week
B. Within the last month
C. Within the last year
D. Longer than a year
E. Never =(
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Appreciation impacts the bottom line. “I would work harder if my efforts were recognized.”
78%
22%
Appreciating people also feels great…
…and it is good for you.
RESEARCH SHOWS:
THANKFUL PEOPLE ARE HAPPIER PEOPLE
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Gratefulness Increases Emotional Well-Being
Journal of Research in Personality, 2007 The role of gratitude in the development of social support, stress, and depression – Wood, Maltby, Gillett et al
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Grateful People Get Along Better with Others
Clinical Psychology Review, 2009 Gratitude and well-being: A review and theoretical integration - Wood, Froh, Geraghty
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Grateful People Are More Resilient to Trauma
Behaviour Research and Therapy, 2006 Gratitude and hedonic and eudaimonic well-being in Vietnam war veterans – Kashdan, Uswatte, Julian
RESEARCH SHOWS:
THANKFUL PEOPLE ARE HEALTHIER PEOPLE
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Grateful People Sleep Better
Journal of Health Psychology, 2012 Differential Effects of Gratitude and Sleep on Psychological Distress in Patients with Chronic Pain– Ng, Wong
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Grateful People Are Physically Healthier
University of Connecticut Professor Glenn Affleck
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Grateful People Are Less Depressed
American Psychologist, 2005 Positive Psychology Progress - Seligman, Steen & Peterson
RESEARCH SHOWS:
THANKFUL EMPLOYEES ARE BETTER EMPLOYEES
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Grateful People Pay It Forward
Psychological Science, 2006 Gratitude and Prosocial Behavior: Helping When It Costs You – Bartlett, DeSteno
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Grateful People Achieve More Journal of Personality & Social Psych, 2003
Counting Blessings Versus Burdens: An Experimental Investigation of Gratitude and Subjective Well-Being in Daily Life – Emmons, McCullough
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Grateful People are Better Corporate Citizens
Journal of Business Ethics, 2007 On the relationship of hope and gratitude to corporate social responsibility – Andersson, Giacalone, Jurkiewicz
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Grateful People are Less Likely to Burn Out Educational Psychology, 2010
Gratitude, gratitude intervention and subjective well- being among Chinese school teachers in Hong Kong – Chan
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Grateful People are More Moral
Psychological Bulletin, 2001 Is Gratitude a Moral Affect?– McCullough, Kilpatrick et al
RESEARCH SHOWS:
GIVING IS MOTIVATING
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Giving Makes People Happier Harvard Business School, 2009
Feeling Good about Giving: The Benefits (and Costs) of Self-Interested Charitable Behavior – Anik, Aknin et al
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Opportunity to Give Increases Commitment to a Company
Academy of Management Journal, 2008 Giving Commitment: Employee support programs and the prosocial sensemaking process – Grant, Dutton
Givers Are More Engaged
Highly Engaged
56%
Highly Engaged
27%
0%
10%
20%
30%
40%
50%
60%
Have recognized othersin the past year
Have not recognizedothers in the past year
POLL QUESTION:
How does giving make you feel? A. Drained
B. Energized
C. Grateful
D. Annoyed
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GETTING TO THE BOTTOM LINE:
HOW DO GIVING AND GRATITUDE CONTRIBUTE TO BUSINESS RESULTS?
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Increased engagement
Higher organizational commitment
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More pro-social citizenship behavior
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Increased social capital
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Health, happiness and well being
THE RECIPE:
HOW TO COOK UP A CULTURE OF GIVING AND THANKSGIVING AT YOUR COMPANY.
Create a culture of appreciation
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• Encourage employees to “catch each other doing things right”
• Help workers to be givers • Facilitate “everyone-to-everyone” recognition
Encourage organizational “virtuousness”
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• Give work purpose and meaning • Allow people to flourish and grow • Encourage and reward strength,
self-control and resilience
Facilitate connections among employees
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• Tear down intra-organizational barriers • Increase multilateral communication • Foster emotional connections
Encourage expression of gratitude
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• Provide a formal system for thanking co-workers • Make thanks public within your company • Encourage written gratitude
Video
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http://www.globoforce.com/gfblog/2013/the-essential-link-between-happiness-and-gratitude/
MOTIVATE & ENGAGE
ALL EMPLOYEES
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VISIT US: www.globoforce.com
SUBSCRIBE: www.globoforce.com/gfblog
EMAIL US:
darcy.jacobsen@globoforce.com
jennifer.sartor@globoforce.com
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