Serialized inventorycs

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Customer Service Order Entry• Forms of Customer

Delivery– Take With Sale– Pick Up Sale– Beiter’s Delivery

• Delivery Dates and What to Remember– No Delivery Date– Enter Specific Date– Enter Specific Date

• Learn about trucks and delivery available dates

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What is a “Take With Sale”?• Take With Sale Can ONLY be a Sale Where the Customer is Taking a Product With Them Right Off Our Showroom Sales Floor

• Any Carry Out – Yes!• A Carry Out Item and

Then Additional Item For Customer Pick Up at the Warehouse – NO!

• A Pick Up – NO!

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A Take With Sale cannot be “mixed” with other forms of delivery ON SERIALIZED INVENTORY!

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Take With Sale – “Y” (Yes) – Do Not Enter a DateEnter Pick-up location (your store)

REMEMBER!

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The system will confirm it is a take with sale

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Easiest Entry Method! Enter the Serial Number Here and Press ENTER.

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Wow. Easy. Notice that the Serial Number is now RESERVED for this customer invoice.

Customer Buying More Than One? …Enter Total Number Ordered and Add Additional Serial Numbers Below.

Take With Sale “Pink” Copy• Make a PINK Copy of

the Customers TAKE WITH SALE Invoice and have them sign it, or give to salesman or warehouse showroom assisting in carry out

• Record the Manufacturers Serial Number where appropriate

• Have the Customer sign the “PINK”

• Completed to Accounting

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Great, looks like I completed and posted this take with sale complete. A take with sale is automatically posted.

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Enter a Pick Up sale. You MUST populate the date of PU (which will mostly be today’s date)

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If you don’t have a specific date then enter a false date like 11/00/13

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Remember that if you make a Pick Up sale with NO date the system thinks it is a “Take With” sale.

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Updating Invoices to RESERVE Inventory for Delivery. The “key” is the DELIVERY DATE

From MAIN DALY menu 3 Update Invoices

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If the Customer has multiple open Invoices, select the one you wish to update

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Enter the Deliver Date. For Pick Up’s the Trk# (Truck Number) is always 99. Reason Code is 6.

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The next set of screens demonstrate how to go about printing a pick ticket for the warehouse to pick a customer order.

For most stores this will be done at the Customer Service desk, since that is where the printer is located.

The Pick List will be handed to the Customer to take to the Warehouse for Pick Up.This takes the place of the “Pink”. The customer would sign the Pick List and hand that back to the Warehouse.

You will see that the Pick List shows the serial number and the inventory location. The Warehouse staff would use this slip for “Picking” the order for the Customer.

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From the MAIN FACS Menu – select #10Warehouse Location Menu

Creating a Pick List for the Warehouse

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I want to print a “Pick List” for the Warehouse.

Select 14 Inventory Reservations by Invoice

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I am printing a “Pick List” for the Warehouse.

Enter the Invoice Number (or select from SND/Inv. By Customer). Pint a Pick List “Y” for YES. I added a little note for the Warehouse.

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INVOICE # 1- 840543 ______________________ 11/10/13 13:53:15 SALE DATE 11/10/13 SALESPERSON BILL HENDERSON CUSTOMER PFP - WHOLESALE 770001 DO NOT MAIL SO WILLIAMSPORT PA 17702

_SKU#__ _MODEL DESCRIPTION_____________________ _SERIAL_____ LOCATION 1211610 LANE 18599 LIFT RECLINER 4906-16 CAMEL 000003142 W001 01-01-1 CUSTOMER WANTS PLASTIC WRAPPED This is a representation of a Pick List for the

Warehouse. Shows Item Serial and Location.

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On this order, Customer is only taking one with them today.

This is alternative example of how to create a “Pick List”… in this case the Customer only wants to Pick Up one of the three items they have on order today. I can change the reservation by entering the line number, or I can F13 for Auto Prompt each line.

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I can change the reservation to “N” for NO.

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Now only the first line item will print on the “Pick List” today since that is all the Customer is taking.

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The process for Delivery via Beiter’s Truck Delivery is a bit more complex than a “Take With” Sale, and a “Pick Up” Sale.

That process will be explained to you in another presentation to follow at a later date.

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