SharePoint as a Platform for Business Applications - SPSPhilly

SharePoint as a Platform for Business Applications

Owen AllenPingar

@owenallenowen.allen@pingar.com

Who is Here Today?

Why Today’s Talk?

Blueprints and Models

Design Patterns

The Puzzle PiecesThe Players on the Team

Why is there a Need for a Platform?

The Big Question… Build? or Buy?

The Value Gap

Out of the Box Perspectives

Build Strategies related to SharePoint

Information Architecture

Does a Platform need Governance?

Role that Users Play

Composite Applications

Solutions as a Type

Case Management

The Baseball Team Concept

The Actors

The Puzzle PiecesThe Players on the Team

Why is there a Need for a Platform?

The Big Question… Build? or Buy?

The Value Gap

Out of the Box Perspectives

Build Strategies related to SharePoint

Information Architecture

Does a Platform need Governance?

Role that Users Play

Composite Applications

Solutions as a Type

Case Management

The “clock speed” of business change has increasedMore happening more quickly

Predictability and stabilityManageable changeEnough time to react

Long term planning was enough

Rapidly changing needsUnexpected change

Shorter windows of opportunityPlanning for the unknown

Before After

How do we respond to these changing

needs?

Tension between business and IT

CONTROL

GovernanceManagementCentralizationConsolidationCost controls

EMPOWERMENT

AccessAgility

AdaptabilitySelf-serviceInnovation

How do we break this paradox?

The paradox of empowerment vs. control

The Puzzle PiecesThe Players on the Team

Why is there a Need for a Platform?

The Big Question… Build? or Buy?

The Value Gap

Out of the Box Perspectives

Build Strategies related to SharePoint

Information Architecture

Does a Platform need Governance?

Role that Users Play

Composite Applications

Solutions as a Type

Case Management

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Mind the “Value” Gap

The value traditionallyseen from infrastructure

What is required by the business need

The value gap

InnovationBusiness valueDifferentiation

Standardized activitiesUtility

Non differentiating

Impacting innovation and satisfaction on the business side

SharePoint

Technical gap

Business domain

Business domain app

Platform for productivity

Platform for business solutions

SharePoint

Not just technical solutions, but business domain coverage

The “Value” Gap

The Puzzle PiecesThe Players on the Team

Why is there a Need for a Platform?

The Big Question… Build? or Buy?

The Value Gap

Out of the Box Perspectives

Build Strategies related to SharePoint

Information Architecture

Does a Platform need Governance?

Role that Users Play

Composite Applications

Solutions as a Type

Case Management

Platform Capabilities

Feature AreasSearch

Workflow

Service Applications

Extensible Service Infrastructure

Administrative Features

Business Intelligence

Composite Applications

SharePoint Designer and Visio support for workflows

Platform - Infrastructure

• ASP.NET HTTP Pipeline• Application Security• Packaging and Deployment• Service Applications

Platform – Content Management

• External Data• Business Intelligence• Search• Workflow• Data Model User Interface• Social Features• Metadata Management

Platform – User Interface

Foundational ECM

Supplemental ECMEmbrace and Extend Workloads with Partners

E-mail Archiving*

Human Centric

Workflow

Document Output

Manage-ment

Rich Media Manage-

ment

Web Content Manage-

ment

Records Manage-

ment

Document Manage-

ment

Physical Records Mgmt.

Scanning and Capture

Transactional Content Mgmt.

Business Process Mgmt.

Archiving and Library

Services

Example: Partners and SharePoint ECM

* E-mail Archiving provided by Exchange

The Puzzle PiecesThe Players on the Team

Why is there a Need for a Platform?

The Big Question… Build? or Buy?

The Value Gap

Out of the Box Perspectives

Build Strategies related to SharePoint

Information Architecture

Does a Platform need Governance?

Role that Users Play

Composite Applications

Solutions as a Type

Case Management

Platform Strategies

•Solutions that Integrate with SharePoint so two products work together

Connect

•Integrated solutions that extend SharePoint’s offering by adding “New” SharePoint capabilities

Extend

•Applications built on top of SharePoint platform that leverage multiple SharePoint capabilities

Build On

The Puzzle PiecesThe Players on the Team

Why is there a Need for a Platform?

The Big Question… Build? or Buy?

The Value Gap

Out of the Box Perspectives

Build Strategies related to SharePoint

Information Architecture

Does a Platform need Governance?

Role that Users Play

Composite Applications

Solutions as a Type

Case Management

Information ArchitectureSite and Site Collection Structure

Content Modeling and Content Type Definitions

Metadata Schemas and Taxonomy Management

Search Integration

Managed Administration

The Puzzle PiecesThe Players on the Team

Why is there a Need for a Platform?

The Big Question… Build? or Buy?

The Value Gap

Out of the Box Perspectives

Build Strategies related to SharePoint

Information Architecture

Does a Platform need Governance?

Role that Users Play

Composite Applications

Solutions as a Type

Case Management

Back to Empower vs. Control

How should capabilities be divided between Central IT and Business IT?

How should the two teams be constructed?

InnovationBusiness valueDifferentiation

Standardized activitiesUtility

Non differentiating

SharePoint Applications

People-centricSurfacing within the familiar user interface of the Office and SharePoint platform

CollaborativeHelping groups of people participate in ad-hoc and unstructured processes that largely occur outside enterprise systems

CompositeHelping respond rapidly to business needs by combining multiple services and functionality in role-based solutions, in many cases without code

How are they different from those built on alternative platforms?

The Puzzle PiecesThe Players on the Team

Why is there a Need for a Platform?

The Big Question… Build? or Buy?

The Value Gap

Out of the Box Perspectives

Build Strategies related to SharePoint

Information Architecture

Does a Platform need Governance?

Role that Users Play

Composite Applications

Solutions as a Type

Case Management

User Adoption

The Puzzle PiecesThe Players on the Team

Why is there a Need for a Platform?

The Big Question… Build? or Buy?

The Value Gap

Out of the Box Perspectives

Build Strategies related to SharePoint

Information Architecture

Does a Platform need Governance?

Role that Users Play

Composite Applications

Solutions as a Type

Case Management

Composite ApplicationsNO-Code Solutions•Browser-Based Customizations•SharePoint Designer Solutions•Create Workflows•Browser•SharePoint Designer•Visio•Use Access Services to publish databases

Use Enterprise Data Everywhere•Expose Enterprise Data using Business Connectivity Services•Surface Enterprise Data in Outlook, Word, Workspace•Provide Full Read and Write Access, offline and online•Enable SEARCH across Enterprise data systems

Keep Control Over End User Solutions•Manage Custom Code with Sandbox Solutions•Manage Desktop Solutions with Viso, Forms, Access Services•Deployment packages provide deployment online or on premise•SharePoint Application marketplaces

Composite Applications in SharePoint

Applicationexperience

LOBintegration

Human workflow

Reportingand

Analysis

Web sites

Documentprocessing

.com siteConference planning

Employee payroll portal Pricing

analysis

Insurance process

Personal profile site

Expertise finderProduct catalog

IT service portal

Offline order entry

Delivery scheduling

Sales reports

Executive dashboard

Job candidate applications

Compliance reviews

Request for proposals

Contract generation

SharePointPortal Wikis Doc Sets BCS Forms

Workflows KPIs People search Visio ServicesWeb part framework Blogs Tags Doc ID SharePoint Designer Reporting Dashboards Access Services

Enterprise search List relationships Web edit Managed taxonomy External

listsNavigators Folksonomies Expertise Silverlight

integration Excel Services Offline Tag cloud Metadata

InfoPath web part Org chart browser BI slicers Conditional formatting

Leveraging a rich set of building blocks across many scenarios

The Puzzle PiecesThe Players on the Team

Why is there a Need for a Platform?

The Big Question… Build? or Buy?

The Value Gap

Out of the Box Perspectives

Build Strategies related to SharePoint

Information Architecture

Does a Platform need Governance?

Role that Users Play

Composite Applications

Solutions as a Type

Case Management

Solution Thinking

Content-Centric Applications

--When it’s the CONTENT that matters

People-Centric Applications

--When it’s the PEOPLE/ROLE that matters

It’s BOTH, actually.

The Puzzle PiecesThe Players on the Team

Why is there a Need for a Platform?

The Big Question… Build? or Buy?

The Value Gap

Out of the Box Perspectives

Build Strategies related to SharePoint

Information Architecture

Does a Platform need Governance?

Role that Users Play

Composite Applications

Solutions as a Type

Case Management

Case Management as a Type

A Framework for multiple application types• Aggregation of Data• Ad Hoc Workflow• Structured process

Rich for Extensibility• Process Analytics• Rapid Creation/

Modification of the Process

• Integrate with Physical Processes

Entity Life Cycle• Contract Lifecycle

Management• Product

Development – Product Lifecycle Mgmt

• Customer Lifecycle Management

Case Management• A Framework for multiple application types• Horizontal and Vertical Business Solutions

– Professional Services– Product Development and Manufacturing– Research, Healthcare, Life Sciences, Insurance– Issue Tracking for all

• Platform Leverage– Document Sets, Content Types, Site framework– People and Social Connection– Workflow – Business Process Management– Task Assignment and Tracking– BCS connection to LOB data

What is a champion?

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