Smart Technology and Stupid Users (or the Other Way Around)

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A SuperMinds 2014 Talk by Jan Derboven (iMinds - CUO - KU Leuven). 'Smart' has become a key term in today's technology: digital devices are increasingly getting better at responding to people in an intelligent way. We all have smart devices that track our behaviour, and use that information to anticipate specific situations, react intelligently, and even talk to us. In a world with devices that understand us and know what we mean, the gap between dumb technology and smart people seems to be narrowing. What does this mean for the design of our technology? Jan Derboven will discuss user control and transparency in the design of smart technologies today, and in the future.

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Smart Technologies, Stupid Users !

![or the other way around]!

!!!

Jan Derboven!

The Promised Land !of Human-Computer Interaction? !

TRANSPARENCY!

Old, [dumb] technology is !rigid and predictable!

New,  [smart]  technology  is  adap3ve,  but  unpredictable  

Smart technology is a !moving target!

Flexibility!

An  old  Siri  joke...  

Smart  technology  needs  to  be  flexible  

Characteristics like transparency and flexibility need careful design!