Social Media and Local Government - What we do and why we do it

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Presentation given to representatives from the the Moldova Regional Development (MDRD) project given in April 2009.

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Social Media and Local Government

What we do and why we do it

What is social media

Websites which allow users to share interests

Two-way conversation

High growth rates

Some of most popular sites on web

Source: Hitwise.co.uk

Source: Hitwise.co.uk

Twitter – case studyWhat is Twitter?

Twitter is a micro-blogging service

140 characters to provide updates

Works in similar way to instant messaging

People ‘follow’ others whose updates they wish to receive

Why Twitter?

974% UK Growth in 2008 (Source: Hitwise.co.uk)

Timing

Ease of use

History of @NewcastleCC on Twitter

December 08 – Launched

January 09 – Fenham by-election

January/February 09 – Heavy snow hits UK

March 09 – World Book Day

April 09 – Reaches over 1000 followers

Followers of @NewcastleCC

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Data from tw itterholic.com

Most popular council on Twitter?

Any questions?