Social Media & Experienced-based Business Models

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The following presentation slides were used in a guest lecture for a MBA course at the University of Alabama-Birmingham. The topic was on the growth of social media and its influence on organizational business models. Additionally, the presentation highlights the many by-products caused by social media (e.g., Flickr mapping cities with GPS coordinates, the convergence of digital identities, and crowdsourcing idea platforms, among others).

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Social Media

& Experienced-based Business Models

Paul M. Di Gangi, Ph.D.---------------------------------------

#InfoSysProfessor #LoyolaMaryland

I am a product of my...

network

My experiences have taught me to…

Always

Startw/

Questions

http://www.flickr.com/photos/paulyp13/2600200854/sizes/l/in/photostream/

Question

What is social media really?

To truly understand it...

You need to go back to the beginning... to the group that was trying to share...

what interested them!

They started with this.

And look what they did?

Connecting the dots broadened our experiences.

And as these dots became

connected

People started to want to speak up!

Circa 2006

Culture

Power Distance

Individualism

Masculinity

Uncertainty Avoidance

Long-Term Orientation

Participatory Culture

No longer bound by physical boundaries

Wellman’s Networked Individualism

http://www.flickr.com/photos/dirkhartung/528067352/sizes/z/in/photostream/

04/09/2023

We can choose our own paths…

Social Affordances

“Social” Participatory Culture

Technology that enhances experiences and adds depth to the

relationships formed among individuals and/or organizations…

which is driven by users…

contributing content.

Social Media Value

Ubiquitous Infrastructure

Proprietary Content &

Cool

So what?

By-products

ofSocial

ParticipatoryCulture

< 1 >

The Business Model is Disrupted

Johnson, Christensen, and Kagermann (2008)

The conceptual foundation that determines how an organization creates and

captures value.

Develops the boundaries of an organization

04/09/2023

It must evolve in order to survive...

Closed Model

Organizations internalize resources for value creation; restrict access to knowledge, and

protect intellectual property.

Open Model

Organizations leverage both internal and external resources for value creation;

strategically interact with its environment

Co-created Model

Focus is on the crafting of a unique, positive user experience in order to generate mutual benefits for both organizations and users.

< 2 >

Something is always left behind...

Convergence of our Identities

Who Am I? | How Am I Seen?

Sorry Jamey

Real W

orl

dD

igita

l World

They Merge!

I’m Hooked

How can I leverage

#SM?

dependsIT

#SM is designed to be flexible...

But here is what I’ve learned so far...

More is NOT always better!

Don’t Make the Simple Mistake

Don’t Forget to See What’s Next!

Thanks for Listening

Connect

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